Leboncoin won't post my ad

izzelyy Posted messages 9 Status Membre -  
 Anto -
Hello,

For about a month now, I haven't been able to post an ad on the "le bon coin" website. I had been able to do so without any problems for several months, bumping up my ad to maximize my chances.
But recently, I no longer receive the confirmation email indicating that my ad is online, and my ad doesn't appear anywhere on the site. I have clicked on the link asking me to validate the ad each time, and I was told that my laptop would appear in the listings.

I have tried to contact the site staff to resolve the situation, but their so-called response within 24 hours has never come either.
I checked all my spam in my Gmail account, and "le bon coin" is not in there.
I also tried with another email address, but no results either, and the problem still lies at the moment of the confirmation email that does not arrive.
I also attempted from another PC with a different IP, but nothing works either.

I am starting to lose patience with this staff who seems to be looking at things passively and not trying to resolve anything. They haven't even had the decency to respond to my emails asking what to do and/or the reason(s) for my problem.

Thank you for reading to the end, and thank you in advance for your responses. :)

Best regards.

PS: I didn't find a section that perfectly corresponds to my request. So if a mod has a better idea of where to place my problem... ;)

Configuration: Windows / Chrome 42.0.2311.152

6 réponses

Pierrecastor Posted messages 10830 Registration date   Status Modérateur Last intervention   4 215
 
Hello

Did you delete the old ad when you posted the new one?

Because the terms of service for Le Bon Coin say:

You must delete an old ad before inserting a new one related to the same item. You cannot have multiple instances of the same ad on the site simultaneously (in several departments or categories). A duplicate is only allowed by region if the advertiser has the stock and delivery capabilities necessary.

--
Light a fire for someone and they will be warm for the rest of the day. Set a man on fire and he will be warm for the rest of his life.
-Terry Pratchett-
31
izzelyy Posted messages 9 Status Membre 22
 
Yes, yes! I deleted it and always put "boost my ad" as the reason.
1
Pierrecastor Posted messages 10830 Registration date   Status Modérateur Last intervention   4 215 > izzelyy Posted messages 9 Status Membre
 
In this case, we need to check the rest of the Terms of Service to see if you are doing something that would be prohibited by Leboncoin.
0
izzelyy Posted messages 9 Status Membre 22
 
Look at my last post. ;)

The problem apparently doesn't come from my side.
0