Supprimer dregol et istartsurf

Résolu/Fermé
marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015 - 28 mai 2015 à 23:46
shuzo Messages postés 276 Date d'inscription lundi 29 octobre 2007 Statut Membre Dernière intervention 11 décembre 2022 - 29 juil. 2016 à 21:01
Bonjour,
J'ai un problème: en voulant télécharger un logiciel sur mon nouveau pc asus sous windows 8 2 programmes se sont installés: dregol et istartsurf. Je les ai désinstallés sans problème mais quand j'ouvrais google chrome 2 onglets, un pour chaque s'ouvraient en même temps que google.
En suivant différentes conversations j'ai essayé adwcleaner qui a nettoyé mon pc mais au redémarrage l'extension dregol new tab se réinstallait automatiquement. J'ai fait plusieurs scan et nettoyage adwcleaner en redémarrant à chaque fois et même problème au redémarrage. J'ai également changer les paramètres google, supprimer l'extension mais rien n'y fait. Pire, après avoir fait ça si je ferme chrome et souhaite le rouvrir aucune réaction même en cliquant plusieurs fois.
J'ai également utilisé ZHPCleaner pas d'amélioration.
Seul chrome semble être affecté et dans les rapports des scans on me parle d'un chromium..
Je suis désespérée d'avoir fait cette erreur sur mon pc tout neuf. Si vous pouvez m'aider je vous en serais très reconnaissante.
D'avance merci beaucoup.
A voir également:

7 réponses

Bonjour,

On peut commencer par vérifier ton PC.
Pourcela :
  • Télécharge ZHPDiag
  • Sur la page de téléchargement de ZHPDiag, puis clique sur le bouton rouge "Télécharger".
  • Lance le (si tu es sous Windows Vista, 7 ou 8, fais le par un clic-droit -> Exécuter en temps qu'administrateur
  • Laisse toi guider lors de l'installation, puis clique sur "Terminer" à la fin.
  • Deux raccourcis vont être créés sur le Bureau (ZHPDiag et ZHPFix) :
  • lance ZHPDiag (si tu es sous Windows Vista, 7 ou 8, fais le par un clic-droit -> Exécuter en temps qu'administrateur
  • Clique sur l'icône "Complet" pour faire une analyse complète puis patiente, ça peut durer quelques minutes.

  • A la fin de l'analyse, un rapport va s'ouvrir, enregistre le sur ton Bureau (Fichier -> Enregistrer sous).
  • Rends toi sur pjjoint clique sur "Parcourir", sélectionne le rapport de ZHPDiag et clique sur Envoyer le fichier. Patiente pendant l'envoi du fichier, puis copie/colle le lien fourni dans ta prochaine réponse sur le forum.
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
29 mai 2015 à 07:01
Merci beaucoup!
Voici le lien: https://pjjoint.malekal.com/files.php?id=ZHPDiag_20150529_b7v7e14z14i5
Bonne journée
0
marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
29 mai 2015 à 07:09
Voici aussi le rapport awdcleaner si ça peut aider: https://pjjoint.malekal.com/files.php?id=20150529_t5r10y13b14e6

Merci!!
0
@mesam Messages postés 549 Date d'inscription samedi 3 mars 2012 Statut Membre Dernière intervention 10 septembre 2015 22
29 mai 2015 à 19:42
Bonsoir,

Nous allons utiliser un script + deux outils de nettoyage.

/!\ Ce script est exclusivement réservé à l'utilisateur actuel du sujet, vous ne devez en aucun cas l'utiliser de votre propre chef sur un autre pc, sous risque d'endommager le système /!\

Ce script va cibler certains éléments à supprimer :
  • Ferme toutes tes applications en cours.
  • Sélectionne les lignes ci dessous en cliquant sur "sélectionner le contenu" puis faire un clic droit avec la souris sur la zone surlignée puis choisir "copier "



Script ZHPFix
FirewallRaz
EmptyPrefetch
EmptyTemp
EmptyFlash
[HKCU\Software\ProductSetup]
M2 - MFEP: Extension [Marion - n4ugwr46.default] {f154f87c-804f-402f-a8fb-1a23fcc1d768}.xpi
O17 - HKLM\System\CCS\Services\Tcpip\..\{6FFFACD1-758B-40CA-87D9-0D54E42E47B7}: DhcpNameServer = 169.254.125.80
O17 - HKLM\System\CS1\Services\Tcpip\..\{6FFFACD1-758B-40CA-87D9-0D54E42E47B7}: DhcpNameServer = 169.254.125.80
O17 - HKLM\System\CCS\Services\Tcpip\..\{6FFFACD1-758B-40CA-87D9-0D54E42E47B7}: DhcpDomain = wds01.com => ZHPHosts Unknown Domain
O17 - HKLM\System\CS1\Services\Tcpip\..\{6FFFACD1-758B-40CA-87D9-0D54E42E47B7}: DhcpDomain = wds01.com => ZHPHosts Unknown Domain
O20 - AppInit_DLLs: . (...) - C:\Program Files\{8A256~1\1172~1.1\nine.dll (.not file.)
O61 - LFC: 23/05/2015 - 06:55:12 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\45\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 23/05/2015 - 06:55:16 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\46\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 23/05/2015 - 06:55:21 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\47\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 24/05/2015 - 06:55:25 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\49\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 27/05/2015 - 06:55:30 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\50\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 27/05/2015 - 06:55:34 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\51\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 27/05/2015 - 06:55:38 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\52\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 28/05/2015 - 06:55:43 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\53\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 28/05/2015 - 06:55:47 R--A- . (...) -- C:\Users\Marion\AppData\Local\Microsoft\Windows\FileHistory\Data\59\C\Users\Marion\Desktop\cacaoweb.exe [515888]
O61 - LFC: 28/05/2015 - 06:55:50 ---A- . (.DTools LIMITED.) -- C:\Users\Marion\AppData\Local\Temp\~ld229A\fgrs\tmp\wpm_v20.0.0.2288.exe [697000]
O61 - LFC: 28/05/2015 - 06:55:52 ---A- . (.XTab.) -- C:\Users\Marion\AppData\Local\Temp\~ld229A\fgrs\tmp\XTab_Setup(2421).exe [2548824]
O68 - StartMenuInternet: <FIREFOX.EXE> <Mozilla Firefox>[HKLM\..\Shell\open\Command] (...) -- firefox.exe (.not file.)
O68 - StartMenuInternet: <Google Chrome> <Google Chrome>[HKLM\..\Shell\open\Command] (...) -- chrome.exe (.not file.)
  • Pour Xp, double clic sur le raccourci situé sur ton Bureau .
  • Pour Vista, Windows ou Windows8, faire un clic droit et sélectionner " "Exécuter en tant qu'administrateur"
  • Dans la fenêtre qui s'ouvre clique sur [IMPORTER]
  • Une fenêtre s'affichera avec les lignes copiées précédemment doivent apparaitre automatiquement





(si ce n'est pas le cas, les coller (clic droit > coller ou ctrl V)
NB (W8) : Dans certains cas le script se colle automatiquement dans la zone de script et ne nécessite pas de cliquer sur le bouton "IMPORTER".
  • Clique sur [Go] en bas à gauche afin de lancer le nettoyage
  • Confirme la demande de nettoyage cliquant sur [oui]
  • Un message te demanderas de vider ta corbeille, sélectionne ton choix : cliquer sur oui ou non . Si Oui, le temps de nettoyage sera plus ou moins allongé.
  • Patiente pendant la procédure de nettoyage.
  • Héberge le rapport ZHPFix[RX].txt




sur pjjoint
Nota:Le rapport se trouve aussi sous C:\ZHP\ZHPFix[RX].txt
  • Donne ensuite sur le forum, le lien fourni.
  • Ferme ZHPFix


Ensuite :
  • Télécharge et enregistre Zhpcleaner sur ton Bureau.
  • Lance son exécution par clic-droit puis "Exécuter en tant qu'administrateur"
  • Il te faut accepter les conditions d'utilisation,
  • Clique sur le bouton [Nettoyer]
  • Accepte toutes les réparations proposées
  • Un rapport sera créé sur le Bureau (ZHPCleaner.txt)
  • Héberge ce rapport sur cjoint
  • Copie/Colle le lien généré dans ta réponse.


Puis :
  • Télécharge Malwarebytes Anti-Malware
  • Installe le en laissant les options par défaut, mais décoche l'option "Activer l'essai gratuit de MBAM Premium" à la fin de l'installation.
  • Une fois l'outil lancé, il devrait se mettre à jour tout seul, sinon fais le manuellement.
  • Onglet Paramètres -> Détection et protection : Règle PUP/PUM "Traiter les étections comme des malveillants".
  • Onglet Examen -> choisis "Menaces" -> clique sur "Examiner maintenant", puis clique sur "Lancer l'examen".
  • Si un élément est détecté, choisis de tout mettre en quarantaine. S'il t'est demandé de redémarrer l'ordinateur, accepte.
  • Après démarrage, relance Malwarebytes -> clique sur Historique -> Journaux de l'application -> Sélectionne le dernier Journal d'examen -> Afficher.
  • Clique en bas sur "Exporter" -> fichier texte (*.txt) -> Choisis le bureau comme emplacement, nomme le rapport-mbam par exemple, puis clique sur "Enregistrer".
  • Poste le rapport dans ta prochaine réponse sur le forum.


Deux manipulations :

Active la protection système.


il te faut réinitialiser tes navigateurs (page de démarrage, moteur de recherche etc) mais aussi supprimer/désactiver les extensions inutiles/parasites :


Redémarre ton PC est dit moi si tu encore des soucis
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
30 mai 2015 à 12:51
0
marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
30 mai 2015 à 13:08
0
marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
30 mai 2015 à 13:28
Malwarebytes Anti-Malware
www.malwarebytes.org

Date de l'examen: 30/05/2015
Heure de l'examen: 13:14:26
Fichier journal: rapport-mbam.txt
Administrateur: Oui

Version: 2.01.6.1022
Base de données Malveillants: v2015.04.05.02
Base de données Rootkits: v2015.05.24.01
Licence: Gratuit
Protection contre les malveillants: Désactivé(e)
Protection contre les sites Web malveillants: Désactivé(e)
Auto-protection: Désactivé(e)

Système d'exploitation: Windows 8.1
Processeur: x86
Système de fichiers: NTFS
Utilisateur: Marion

Type d'examen: Examen "Menaces"
Résultat: Terminé
Objets analysés: 299440
Temps écoulé: 9 min, 5 sec

Mémoire: Activé(e)
Démarrage: Activé(e)
Système de fichiers: Activé(e)
Archives: Activé(e)
Rootkits: Désactivé(e)
Heuristique: Activé(e)
PUP: Activé(e)
PUM: Activé(e)

Processus: 0
(Aucun élément malicieux détecté)

Modules: 0
(Aucun élément malicieux détecté)

Clés du Registre: 2
PUP.Optional.Dregol.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\ihokndmjeombjojnfkmapfnjeghjohim, Mis en quarantaine, [21d54a1ec2c8f83e9fbae9d07f84a060],
PUP.Optional.Dregol.A, HKU\S-1-5-21-628626079-2146173197-2193477970-1001\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\ihokndmjeombjojnfkmapfnjeghjohim, Mis en quarantaine, [43b3a4c42664ad89f763a61319ea12ee],

Valeurs du Registre: 0
(Aucun élément malicieux détecté)

Données du Registre: 0
(Aucun élément malicieux détecté)

Dossiers: 0
(Aucun élément malicieux détecté)

Fichiers: 1
PUP.Optional.Dregol.A, C:\Users\Marion\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Bon: (), Mauvais: ({"browser":{"show_home_button":true},"extensions":{"settings":{"ahfgeienlihckogmohjhadlkjgocpleb":{"active_permissions":{"api":["management","system.display","system.storage","webstorePrivate","system.cpu","system.memory","system.network"],"manifest_permissions":[]},"app_launcher_ordinal":"h","commands":{},"content_settings":[],"creation_flags":1,"events":[],"extension_can_script_all_urls":true,"from_bookmark":false,"from_webstore":false,"incognito_content_settings":[],"incognito_preferences":{},"install_time":"13077321749494947","location":5,"manifest":{"app":{"launch":{"web_url":"https://chrome.google.com/webstore"},"urls":["https://chrome.google.com/webstore"]},"description":"Découvrez des applications, des jeux, des extensions et des thèmes exceptionnels pour Google Chrome.","icons":{"128":"webstore_icon_128.png","16":"webstore_icon_16.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCtl3tO0osjuzRsf6xtD2SKxPlTfuoy7AWoObysitBPvH5fE1NaAA1/2JkPWkVDhdLBWLaIBPYeXbzlHp3y4Vv/4XG+aN5qFE3z+1RU/NqkzVYHtIpVScf3DjTYtKVL66mzVGijSoAIwbFCC3LpGdaoe6Q1rSRDp76wR6jjFzsYwQIDAQAB","name":"Web Store","permissions":["webstorePrivate","management","system.cpu","system.display","system.memory","system.network","system.storage"],"version":"0.2"},"page_ordinal":"n","path":"C:\\Program Files\\Google\\Chrome\\Application\\43.0.2357.81\\resources\\web_store","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"bepbmhgboaologfdajaanbcjmnhjmhfn":{"disable_reasons":1,"state":0},"blpcfgokakmgnkcojhhkbfbldkacnbeo":{"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"t","commands":{},"content_settings":[],"creation_flags":9,"events":[],"extension_can_script_all_urls":true,"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"install_time":"13077349509595349","lastpingday":"13077442804502506","location":1,"manifest":{"app":{"launch":{"container":"tab","web_url":"https://www.youtube.com/?feature=ytca"},"web_content":{"enabled":true,"origin":"https://www.youtube.com/"}},"current_locale":"fr","default_locale":"en","description":"La communauté de vidéos en ligne la plus populaire au monde.","icons":{"128":"128.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDC/HotmFlyuz5FaHaIbVBhhL4BwbcUtsfWwzgUMpZt5ZsLB2nW/Y5xwNkkPANYGdVsJkT2GPpRRIKBO5QiJ7jPMa3EZtcZHpkygBlQLSjMhdrAKevpKgIl6YTkwzNvExY6rzVDzeE9zqnIs33eppY4S5QcoALMxuSWlMKqgFQjHQIDAQAB","manifest_version":2,"name":"YouTube","update_url":"http://clients2.google.com/service/update2/crx","version":"4.2.7"},"page_ordinal":"n","path":"blpcfgokakmgnkcojhhkbfbldkacnbeo\\4.2.7_0","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"coobgpohoikkiipiblmjeljniedjpjpf":{"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"w","commands":{},"content_settings":[],"creation_flags":9,"events":[],"extension_can_script_all_urls":true,"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"install_time":"13077349647638473","lastpingday":"13077442804502506","location":1,"manifest":{"app":{"launch":{"web_url":"https://www.google.com/webhp?source=search_app&gws_rd=ssl"},"urls":["*://www.google.com/search","*://www.google.com/webhp","*://www.google.com/imgres"]},"current_locale":"fr","default_locale":"en","description":"La recherche sur le Web à vitesse grand V","icons":{"128":"128.png","16":"16.png","32":"32.png","48":"48.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDIiso3Loy5VJHL40shGhUl6it5ZG55XB9q/2EX6aa88jAxwPutbCgy5d9bm1YmBzLfSgpX4xcpgTU08ydWbd7b50fbkLsqWl1mRhxoqnN01kuNfv9Hbz9dWWYd+O4ZfD3L2XZs0wQqo0y6k64n+qeLkUMd1MIhf6MR8Xz1SOA8pwIDAQAB","manifest_version":2,"name":"Recherche Google","permissions":[],"update_url":"http://clients2.google.com/service/update2/crx","version":"0.0.0.30"},"page_ordinal":"n","path":"coobgpohoikkiipiblmjeljniedjpjpf\\0.0.0.30_0","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"eemcgdkfndhakfknompkggombfjjjeno":{"active_permissions":{"api":["bookmarks","bookmarkManagerPrivate","metricsPrivate","systemPrivate","tabs"],"explicit_host":["chrome://favicon/*","chrome://resources/*"],"manifest_permissions":[]},"commands":{},"content_settings":[],"creation_flags":1,"events":[],"from_bookmark":false,"from_webstore":false,"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13077321749489613","location":5,"manifest":{"chrome_url_overrides":{"bookmarks":"main.html"},"content_security_policy":"object-src 'none'; script-src chrome://resources 'self'","description":"Bookmark Manager","icons":{},"incognito":"split","key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDQcByy+eN9jzazWF/DPn7NW47sW7lgmpk6eKc0BQM18q8hvEM3zNm2n7HkJv/R6fU+X5mtqkDuKvq5skF6qqUF4oEyaleWDFhd1xFwV7JV+/DU7bZ00w2+6gzqsabkerFpoP33ZRIw7OviJenP0c0uWqDWF8EGSyMhB3txqhOtiQIDAQAB","manifest_version":2,"name":"Bookmark Manager","permissions":["bookmarks","bookmarkManagerPrivate","metricsPrivate","systemPrivate","tabs","chrome://favicon/","chrome://resources/"],"version":"0.1"},"path":"C:\\Program Files\\Google\\Chrome\\Application\\43.0.2357.81\\resources\\bookmark_manager","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"ennkphjdgehloodpbhlhldgbnhmacadg":{"active_permissions":{"api":[],"explicit_host":["chrome://settings-frame/*"],"manifest_permissions":[]},"commands":{},"content_settings":[],"creation_flags":1,"events":["app.runtime.onLaunched"],"from_bookmark":false,"from_webstore":false,"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13077321749507287","location":5,"manifest":{"app":{"background":{"scripts":["settings_app.js"]}},"description":"Settings","display_in_launcher":false,"icons":{"128":"settings_app_icon_128.png","16":"settings_app_icon_16.png","32":"settings_app_icon_32.png","48":"settings_app_icon_48.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDoVDPGX6fvKPVVgc+gnkYlGqHuuapgFDyKhsy4z7UzRLO/95zXPv8h8e5EacqbAQJLUbP6DERH5jowyNEYVxq9GJyntJMwP1ejvoz/52hnY3CCGGCmttmKzzpp5zwLuq3iZf8bslwywfflNUYtaCFSDa0TtrBZz0aOPrAAd/AhNwIDAQAB","manifest_version":2,"name":"Settings","permissions":["chrome://settings-frame/"],"version":"0.2"},"path":"C:\\Program Files\\Google\\Chrome\\Application\\43.0.2357.81\\resources\\settings_app","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"ffjkhaeogkeelkioellpgcebmekedpag":{"active_permissions":{"api":["cookies","tabs","webRequest","webRequestBlocking"],"explicit_host":["\u003Call_urls>","chrome://favicon/*"],"manifest_permissions":[]},"commands":{},"content_settings":[],"creation_flags":9,"events":[],"extension_can_script_all_urls":true,"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":["cookies","tabs","webRequest","webRequestBlocking"],"explicit_host":["\u003Call_urls>","chrome://favicon/*"],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13077349506591622","lastpingday":"13077442804502506","location":1,"manifest":{"background":{"scripts":["variables.js","domaineconfiance.js","background.js","listenoire.js","localstorage.js"]},"browser_action":{"default_icon":"images/bc_inet.gif","default_popup":"popup.html"},"description":"Aide à détecter les sites de confiance CM, CIC et les tentatives de phishing","homepage_url":"https://www.creditmutuel.fr/home/index.html","icons":{"128":"images/bc_logo.png","16":"images/bc_logo.png","48":"images/bc_logo.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC3kCn6uF12ojm7xgjJ/knkiLP3KPAEU5eNYnl7FBxVJr+9q4VbWktWQN+uIx9le1Pgc6tQRW+ImjM/qhIuiyDv+80zQqCzTThk34D3nG1gHm4wbmBBeZsYeb1uezZxJzFtgJ/g4kaPhq04m2riNZ7w9T8aLI3n2JpWVOxMFgfW7wIDAQAB","manifest_version":2,"minimum_chrome_version":"12.0.706.0","name":"Barre de Confiance 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Remplacé,[6a8cca9eec9ec57114eefd36f313629e]

Secteurs physiques: 0
(Aucun élément malicieux détecté)


(end)
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
30 mai 2015 à 13:29
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
30 mai 2015 à 14:11
Je viens de redémarrer, en apparence tout va bien. Pour le moment plus de problème sur chrome. J'ai juste fait un scan adwcleaner et il trouve toujours quelque chose: https://www.cjoint.com/c/EEEohT6o1qf
A part ça pour le moment RAS.
Mille merci pour votre précieuse aide en tout cas.
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@mesam Messages postés 549 Date d'inscription samedi 3 mars 2012 Statut Membre Dernière intervention 10 septembre 2015 22
30 mai 2015 à 19:45
Peux-tu refaire un rapport de ZHPdiag pour vérification.
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
31 mai 2015 à 16:36
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@mesam Messages postés 549 Date d'inscription samedi 3 mars 2012 Statut Membre Dernière intervention 10 septembre 2015 22
1 juin 2015 à 08:57
Bonjour,
OK, plus de rien sur ce rapport, as tu encore des soucis ?
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
1 juin 2015 à 20:34
En apparence non, tout va bien. J'espère que ça continuera avec le temps. En tout cas un grand MERCI pour votre aide très professionnelle.
0

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@mesam Messages postés 549 Date d'inscription samedi 3 mars 2012 Statut Membre Dernière intervention 10 septembre 2015 22
3 juin 2015 à 20:20
Bonjour,

Dernière recommandation :
Nettoyage des fichiers temporaires, et des outils utilisés.
Ensuite quelques conseils.
  • Télécharge ATF Cleaner sur ton Bureau.
  • Menu Main :

Il permet de vider tout ce qui touche windows et ses fichiers temporaires, il vide les temporaires suivants :
cookies, historique de navigation, historique des téléchargements, Java Cache, corbeille, fichiers temporaires, données formulaires, dossier Prefetch,
Coche la case Select All et clique sur Empty Selected
  • Fait de même pour les navigateurs si ils ne sont grisés.



Ensuite :
  • Exécute Malwarebytes
  • Ouvre l'onglet "rapports/logs" et clique sur "tout supprimer"
  • Ouvre l'onglet "quarantaine" et clic sur "tout supprimer"


Puis :

Et pour finir : Delfix va nous permettre de supprimer outils et rapports qui ont servis à la désinfection de ton PC.
  • Télécharge DelFix (d'Xplode) sur ton Bureau.
  • Lance le, (avec Vista, Windows 7 et Windows 8, clic droit dessus, et sur exécuter en tant qu'administrateur)
  • Coche toutes les cases sauf " Faire une sauvegarde du registre"
  • Clique ensuite sur Exécuter puis patiente pendant le processus de suppression.
  • Le rapport sera enregistré dans le presse-papier. Copie/Colle le dans ta prochaine réponse..




Après ceci ton PC et propre.


Quelques conseils sécurité :

Avoir plusieurs antivirus et multiplier les programmes de protection est inutile. Cela ne protège pas mieux le système et peut faire ralentir l'ordinateur.
Un antivirus et un autre logiciel comme Malwarebytes suffisent à protéger ton PC.
En cas de changement d'antivirus il faut procéder correctement à la désinstallation !


Il te faut protéger ton navigateur :
Je te conseille d'utiliser adblock-plus pour te limiter les affichages publicitaires des pages web.
Et WOT qui te signalera les sites à risques.

- adblock-plus - Mozilla
- adblock-plus - IE
- WOT


Quand tu télécharges des logiciels sur le net il faut faire attention à l'installation.
Souvent on te propose des logiciels supplémentaires qui en fait ne sont que des nuisibles qui infectent ton PC.
Le logiciel à la base est correct mais il subit par les sites de téléchargement un repacking.
Certains sites sont à éviter pour le téléchargement.A Lire

Téléchargements que sur des sites officiels ou de confiance.


Il faut apprendre à sécurisé son PC.



Bonne soirée. :)
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marion4489 Messages postés 11 Date d'inscription jeudi 28 mai 2015 Statut Membre Dernière intervention 3 juin 2015
3 juin 2015 à 21:15
C'est fait, merci beaucoup, vous êtes très efficace!
Voici le dernier rapport demandé:
# DelFix v1.010 - Rapport créé le 03/06/2015 à 21:09:50
# Mis à jour le 26/04/2015 par Xplode
# Nom d'utilisateur : Marion - MARION-PC2015
# Système d'exploitation : Windows 8.1 (32 bits)

~ Activation de l'UAC ... OK

~ Suppression des outils de désinfection ...

Supprimé : C:\AdwCleaner
Supprimé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP
Supprimé : C:\Program Files\ZHPDiag
Supprimé : C:\PhysicalDisk0_MBR.bin
Supprimé : C:\Users\Marion\Desktop\AdwCleaner[R10].txt
Supprimé : C:\Users\Marion\Desktop\AdwCleaner[R9].txt
Supprimé : C:\Users\Marion\Desktop\ZHPCleaner.lnk
Supprimé : C:\Users\Marion\Desktop\ZHPCleaner.txt
Supprimé : C:\Users\Marion\Desktop\ZHPDiag.lnk
Supprimé : C:\Users\Marion\Desktop\ZHPDiag.txt
Supprimé : C:\Users\Marion\Desktop\ZHPDiag2.exe
Supprimé : C:\Users\Marion\Desktop\ZHPDiagA.txt
Supprimé : C:\Users\Marion\Desktop\ZHPFix.lnk
Supprimé : C:\Users\Marion\Desktop\ZHPFixReport.txt
Supprimé : C:\Users\Marion\Desktop\ZHPFix[R1].txt
Supprimé : C:\Users\Marion\Downloads\adwcleaner_4.205.exe
Supprimé : C:\Users\Marion\Downloads\ZHPCleaner.exe
Supprimée : HKLM\SOFTWARE\AdwCleaner
Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZHPDiag_is1

~ Purge de la restauration système ...

Supprimé : RP #3 [Removed WD SmartWare | 06/03/2015 18:24:25]

Nouveau point de restauration créé !

~ Réinitialisation des paramètres système ... OK

########## - EOF - ##########


Encore merci, bonne soirée
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weathy Messages postés 1 Date d'inscription dimanche 3 avril 2016 Statut Membre Dernière intervention 3 avril 2016
3 avril 2016 à 18:41
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shuzo Messages postés 276 Date d'inscription lundi 29 octobre 2007 Statut Membre Dernière intervention 11 décembre 2022 214
Modifié par shuzo le 29/07/2016 à 21:02
j ai achete 1 netbook d occasion avec dregolde dedans qui a bien infecte le netbook et impossible d installer 1 logicel de desinfection
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