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"Your battery is overheating, please remove it."

Juliiettte Posted messages 7 Status Member -  
LKPC Posted messages 1 Registration date   Status Member Last intervention   -
Here it is, I've had my new Wiko Darkfull for about 2 months (because otherwise, it's been a year, but I've had so many problems with it), and for the past few days, it's been showing me the message "your battery is overheating, please remove it" with below the choices "Disable" and "Later," I believe. Anyway, I always click on disable, since I don't see where there is a battery and I think that's what I need to do. But since today, it's having trouble charging, and I don't know what to do. Thank you in advance for your help!

1 answer

  1.
    ElementW Posted messages 5690 Status Contributor 1 293
     
    'Hi there, maybe a rogue app...
    Is it a normal notification, or a dialog that appears over what you're doing?
    If it's a notification, press and hold it to get a menu that lets you see which app is displaying this notification, and uninstall it if necessary.
    EDIT: ah, clearly you're not the only one. Is the phone actually hot? Are there resource-hungry apps running, is GPS activated, anything else?
    from human import idiocy
    del idiocy'
    4
    1. Juliiettte Posted messages 7 Status Member
       
      Actually, it's a small window that opens, no matter where I am (app, home menu, home screen...) And yes, my phone is hot, and I always have a lot of apps running, but I couldn't tell you if they are heavy, but all together, they must be!
      0
      1. angele220 Posted messages 1 Status Member > Juliiettte Posted messages 7 Status Member
         
        I have the same problem with my Wiko, have you found a solution since?
        0
    2. LKPC Posted messages 1 Registration date   Status Member Last intervention  
       
      Hello,
      No applications are open and yet my phone is overheating, the screen sometimes goes "black" and is totally unresponsive!!!
      I even have to remove my SIM card to end a phone call!!!!!!!
      Does anyone have an explanation or advice? (my next solution being to take it back to the store, of course...)
      Thanks everyone
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