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My computer does not recognize my power cable

Mendaax Posted messages 7 Status Member -  
Mendaax Posted messages 7 Status Member -
Hello, I couldn't find my problem on the forum; I plug my PC in with my power cable and the battery is in, but it seems that my PC does not recognize the cable. When I unplug and replug my cable, the battery charges for 3 minutes and then nothing more. But when I turn off my PC and leave the cable and battery in, it charges without any problem. I don't know if you understand. Help! :) Thanks

2 answers

  1.
    tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Hello
    The charger adapter cable may be damaged, (Wires)
    But your battery may also be at the end of its life.
    And you should leave the battery in your laptop and not remove it.
    Because some laptops do not work without the battery.

    --
    Who loves instruction! finds knowledge that comes from reflection!
    PS. Frequently create a restore point! it solves quite a few problems.
    1
    1. Mendaax Posted messages 7 Status Member 1
       
      My cable is new but the battery is not, so even if there is a problem with the battery, my laptop should work, but it doesn't..
      0
  2. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    I choose the dead battery at 90%

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    Thank you
    0
    1. Mendaax Posted messages 7 Status Member 1
       
      Without a doubt, she has lost autonomy, but she should work with the cable plugged in.
      0