Probleme compatibilitycheck

Résolu
Bonjour, j'ai le meme probleme, j'ai suivi le tuto avec FRST et rien ne change , le pc est super long , y a t'il une autre manip a effectuer, merci de votre aide

6 réponses

  1. Modérateur
    Salut,

    Suis ce tutoriel FRST: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
    Télécharge et lance le scan FRST, cela va générer trois rapports FRST :
    * FRST.txt
    * Shortcut.txt
    * Additionnal.txt

    Envoie comme expliqué, ces trois rapports sur le site http://pjjoint.malekal.com et donne les trois liens pjjoint de ces rapports afin qu'ils puissent être consultés.

    1. Modérateur
      Voici la correction à effectuer avec FRST.
      Tu peux t'inspirer de cette note explicative avec des captures d'écran pour t'aider: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/#fix

      Ouvre le bloc-notes : Touche Windows + R, dans le champs executer, tape notepad et OK.
      Copie/colle dedans ce qui suit :

      HKLM\...\Run: [stv_fr_3] => [X]
      HKU\S-1-5-21-1757981266-879983540-1417001333-500\...\RunOnce: [DigitalSites] => wscript /E:vbscript /B "C:\DOCUME~1\ADMINI~1\APPLIC~1\DigitalSites\UpdateProc\bkup.dat"
      IFEO\bitguard.exe: [Debugger] tasklist.exe
      IFEO\bprotect.exe: [Debugger] tasklist.exe
      IFEO\bpsvc.exe: [Debugger] tasklist.exe
      IFEO\browserdefender.exe: [Debugger] tasklist.exe
      IFEO\browserprotect.exe: [Debugger] tasklist.exe
      IFEO\browsersafeguard.exe: [Debugger] tasklist.exe
      IFEO\dprotectsvc.exe: [Debugger] tasklist.exe
      IFEO\jumpflip: [Debugger] tasklist.exe
      IFEO\protectedsearch.exe: [Debugger] tasklist.exe
      IFEO\searchinstaller.exe: [Debugger] tasklist.exe
      IFEO\searchprotection.exe: [Debugger] tasklist.exe
      IFEO\searchprotector.exe: [Debugger] tasklist.exe
      IFEO\searchsettings.exe: [Debugger] tasklist.exe
      IFEO\searchsettings64.exe: [Debugger] tasklist.exe
      IFEO\snapdo.exe: [Debugger] tasklist.exe
      IFEO\stinst32.exe: [Debugger] tasklist.exe
      IFEO\stinst64.exe: [Debugger] tasklist.exe
      IFEO\umbrella.exe: [Debugger] tasklist.exe
      IFEO\utiljumpflip.exe: [Debugger] tasklist.exe
      IFEO\volaro: [Debugger] tasklist.exe
      IFEO\vonteera: [Debugger] tasklist.exe
      IFEO\websteroids.exe: [Debugger] tasklist.exe
      IFEO\websteroidsservice.exe: [Debugger] tasklist.exe
      HKLM\...\AppCertDlls: [x64] -> c:\program files\movies toolbar\datamngr\x64\apcrtldr.dll <===== ATTENTION
      FF HKLM\...\Firefox\Extensions: [quick_start@gmail.com] - C:\Documents and Settings\Administrateur\Application Data\Mozilla\Firefox\Profiles\l3x6kjl2.default-1390817656953\extensions\quick_start@gmail.com
      R2 Verifies and fixes application compatibility issues; C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\compatibilitychecksvc.exe [91304 2015-01-12] ()
      R2 xmkysecqun32; C:\Program Files\003\xmkysecqun32.exe [541696 2014-05-26] () [File not signed]
      CHR HKLM\...\Chrome\Extension: [pelmeidfhdlhlbjimpabfcbnnojbboma] - C:\Documents and Settings\Administrateur\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\newtabv3.crx [Not Found]
      2015-01-26 22:49 - 2015-01-26 22:49 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\PC Speed Maximizer
      2015-01-26 22:46 - 2015-01-27 21:46 - 00000416 _____ () C:\WINDOWS\Tasks\At3.job
      2015-01-26 22:44 - 2015-01-26 22:44 - 00000792 _____ () C:\Documents and Settings\Administrateur\Bureau\PC Speed Maximizer.lnk
      2015-01-26 22:44 - 2015-01-26 22:44 - 00000000 ____D () C:\Program Files\PC Speed Maximizer
      2015-01-26 22:44 - 2015-01-26 22:44 - 00000000 ____D () C:\Documents and Settings\All Users\Menu Démarrer\Programmes\PC Speed Maximizer
      2015-01-09 19:03 - 2015-01-27 22:43 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier
      2015-01-26 22:46 - 2014-11-10 00:07 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\1H1Q1V1N1N1O1R
      2014-12-31 14:08 - 2014-05-26 22:25 - 00000000 ____D () C:\Program Files\HQ-Video-Pro-1.9
      2014-12-31 13:29 - 2014-03-20 21:31 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\SupTab
      C:\WINDOWS\Temp\db25.exe

      Une fois, le texte coller dans le bloc-note.
      Menu Fichier puis Enregistrer sous.
      A gauche, place toi sur le bureau.
      Dans le champs en bas, nom du fichier mets : fixlist.txt
      Clic sur Enregistrer - cela va créer un fichier fixlist.txt sur le bureau.

      Relance FRST et clic sur le bouton Fix
      Selon comment un redémarrage est nécessaire (pas obligatoire).
      Un fichier texte apparaît, copie/colle le contenu ici dans un nouveau message.

      Redémarre l'ordinateur

      1. Merci ça refonctionne mieux, voici le fichier texte
        Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 28-01-2015 01
        Ran by Administrateur at 2015-01-28 18:26:10 Run:5
        Running from C:\Documents and Settings\Administrateur\Bureau
        Loaded Profiles: Administrateur (Available profiles: Administrateur)
        Boot Mode: Normal

        ==============================================

        Content of fixlist:
        *****************
        HKLM\...\Run: [stv_fr_3] => [X]

        HKU\S-1-5-21-1757981266-879983540-1417001333-500\...\RunOnce: [DigitalSites] => wscript /E:vbscript /B "C:\DOCUME~1\ADMINI~1\APPLIC~1\DigitalSites\UpdateProc\bkup.dat"

        IFEO\bitguard.exe: [Debugger] tasklist.exe

        IFEO\bprotect.exe: [Debugger] tasklist.exe

        IFEO\bpsvc.exe: [Debugger] tasklist.exe

        IFEO\browserdefender.exe: [Debugger] tasklist.exe

        IFEO\browserprotect.exe: [Debugger] tasklist.exe

        IFEO\browsersafeguard.exe: [Debugger] tasklist.exe

        IFEO\dprotectsvc.exe: [Debugger] tasklist.exe

        IFEO\jumpflip: [Debugger] tasklist.exe

        IFEO\protectedsearch.exe: [Debugger] tasklist.exe

        IFEO\searchinstaller.exe: [Debugger] tasklist.exe

        IFEO\searchprotection.exe: [Debugger] tasklist.exe

        IFEO\searchprotector.exe: [Debugger] tasklist.exe

        IFEO\searchsettings.exe: [Debugger] tasklist.exe

        IFEO\searchsettings64.exe: [Debugger] tasklist.exe

        IFEO\snapdo.exe: [Debugger] tasklist.exe

        IFEO\stinst32.exe: [Debugger] tasklist.exe

        IFEO\stinst64.exe: [Debugger] tasklist.exe

        IFEO\umbrella.exe: [Debugger] tasklist.exe

        IFEO\utiljumpflip.exe: [Debugger] tasklist.exe

        IFEO\volaro: [Debugger] tasklist.exe

        IFEO\vonteera: [Debugger] tasklist.exe

        IFEO\websteroids.exe: [Debugger] tasklist.exe

        IFEO\websteroidsservice.exe: [Debugger] tasklist.exe

        HKLM\...\AppCertDlls: [x64] -> c:\program files\movies toolbar\datamngr\x64\apcrtldr.dll <===== ATTENTION

        FF HKLM\...\Firefox\Extensions: [quick_start@gmail.com] - C:\Documents and Settings\Administrateur\Application Data\Mozilla\Firefox\Profiles\l3x6kjl2.default-1390817656953\extensions\quick_start@gmail.com

        R2 Verifies and fixes application compatibility issues; C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\compatibilitychecksvc.exe [91304 2015-01-12] ()

        R2 xmkysecqun32; C:\Program Files\003\xmkysecqun32.exe [541696 2014-05-26] () [File not signed]

        CHR HKLM\...\Chrome\Extension: [pelmeidfhdlhlbjimpabfcbnnojbboma] - C:\Documents and Settings\Administrateur\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\newtabv3.crx [Not Found]

        2015-01-26 22:49 - 2015-01-26 22:49 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\PC Speed Maximizer

        2015-01-26 22:46 - 2015-01-27 21:46 - 00000416 _____ () C:\WINDOWS\Tasks\At3.job

        2015-01-26 22:44 - 2015-01-26 22:44 - 00000792 _____ () C:\Documents and Settings\Administrateur\Bureau\PC Speed Maximizer.lnk

        2015-01-26 22:44 - 2015-01-26 22:44 - 00000000 ____D () C:\Program Files\PC Speed Maximizer

        2015-01-26 22:44 - 2015-01-26 22:44 - 00000000 ____D () C:\Documents and Settings\All Users\Menu Démarrer\Programmes\PC Speed Maximizer

        2015-01-09 19:03 - 2015-01-27 22:43 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier

        2015-01-26 22:46 - 2014-11-10 00:07 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\1H1Q1V1N1N1O1R

        2014-12-31 14:08 - 2014-05-26 22:25 - 00000000 ____D () C:\Program Files\HQ-Video-Pro-1.9

        2014-12-31 13:29 - 2014-03-20 21:31 - 00000000 ____D () C:\Documents and Settings\Administrateur\Application Data\SupTab

        C:\WINDOWS\Temp\db25.exe
        *****************

        HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\stv_fr_3 => value deleted successfully.
        HKU\S-1-5-21-1757981266-879983540-1417001333-500\Software\Microsoft\Windows\CurrentVersion\RunOnce\\DigitalSites => value deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\bitguard.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\bprotect.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\bpsvc.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\browserdefender.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\browserprotect.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\browsersafeguard.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\dprotectsvc.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\jumpflip" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\protectedsearch.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\searchinstaller.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\searchprotection.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\searchprotector.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\searchsettings.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\searchsettings64.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\snapdo.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\stinst32.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\stinst64.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\umbrella.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\utiljumpflip.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\volaro" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\vonteera" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\websteroids.exe" => Key deleted successfully.
        "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\websteroidsservice.exe" => Key deleted successfully.
        HKLM\System\CurrentControlSet\Control\Session Manager\AppCertDlls\\x64 => value deleted successfully.
        HKLM\Software\Mozilla\Firefox\Extensions\\quick_start@gmail.com => value deleted successfully.
        Verifies and fixes application compatibility issues => Unable to stop service
        Verifies and fixes application compatibility issues => Service deleted successfully.
        xmkysecqun32 => Service stopped successfully.
        xmkysecqun32 => Service deleted successfully.
        "HKLM\SOFTWARE\Google\Chrome\Extensions\pelmeidfhdlhlbjimpabfcbnnojbboma" => Key deleted successfully.
        C:\Documents and Settings\Administrateur\Application Data\PC Speed Maximizer => Moved successfully.
        C:\WINDOWS\Tasks\At3.job => Moved successfully.
        C:\Documents and Settings\Administrateur\Bureau\PC Speed Maximizer.lnk => Moved successfully.
        C:\Program Files\PC Speed Maximizer => Moved successfully.
        C:\Documents and Settings\All Users\Menu Démarrer\Programmes\PC Speed Maximizer => Moved successfully.

        "C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier" directory move:

        Could not move "C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\cef.pak" => Scheduled to move on reboot.
        Could not move "C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\cef_100_percent.pak" => Scheduled to move on reboot.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\cef_200_percent.pak => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\compatibilitycheck.exe => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\compatibilitychecksvc.exe => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\d3dcompiler_46.dll => Moved successfully.
        Could not move "C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\debug.log" => Scheduled to move on reboot.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\ffmpegsumo.dll => Moved successfully.
        Could not move "C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\icudtl.dat" => Scheduled to move on reboot.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\libEGL.dll => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\libGLESv2.dll => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\NPSWF32_15_0_0_189.dll => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\vcredist_x86.exe => Moved successfully.
        Could not move "C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier" directory. => Scheduled to move on reboot.

        C:\Documents and Settings\Administrateur\Application Data\1H1Q1V1N1N1O1R => Moved successfully.
        C:\Program Files\HQ-Video-Pro-1.9 => Moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\SupTab => Moved successfully.
        C:\WINDOWS\Temp\db25.exe => Moved successfully.

        => Result of Scheduled Files to move (Boot Mode: Normal) (Date&Time: 2015-01-28 18:28:18)<=

        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\cef.pak => Is moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\cef_100_percent.pak => Is moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\debug.log => Is moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier\icudtl.dat => Is moved successfully.
        C:\Documents and Settings\Administrateur\Application Data\Compatibility Verifier => Is moved successfully.

        ==== End of Fixlog 18:28:18 ====

        encore merci, salut
        1. Modérateur
          plus de soucis ?
          1. impeccable, encore merci pour ton aide
        2. Modérateur
          =)

          Voila, c'est terminé, tu peux supprimer les programmes utilisés.

          Quelques conseils :

          Pour prévenir les sites malicieux, tu peux installer Blockulicious : https://forum.malekal.com/viewtopic.php?t=46656&start=

          Pour ne plus te faire avoir.
          A lire - Programmes parasites / PUPs : https://www.malekal.com/adwares-pup-protection/

          Le reste de la sécurité : http://forum.malekal.com/comment-securiser-son-ordinateur.html