Reset a computer

Zeclown Posted messages 9 Status Membre -  
Shintyler Posted messages 2 Status Membre -
Hello,

After some time hesitating, I bought a laptop: the Asus K551LN-DM527H.
Moreover, I see that it is on sale at Darty for €600 instead of €750, perfect. So I head to Darty and ask for the laptop; there’s indeed one left at that price, but it’s the display model (which is no longer on display and has been repacked).
I hesitate, the guy shows me the laptop, it's the last one, I decide to take it.

I get home, unpack it, and turn on the laptop. It looks great, no issues. The startup is quick, good. However, since it was the display model, the laptop already has accounts; one in the name of Gilbert Beaulieu, the other Administrator. To access the administrator account requires a password, which I don’t have...
Moreover, it's my first time using Windows 8 and I’m having a lot of trouble.

So since there are already two accounts and I would have liked to buy my laptop and turn it on as the first user, to have the effect of a clean machine and be the first to use it, I would like to know if anyone knows how to reset a computer as far back as possible to make it look like it’s not a display model, please.

I couldn't find the information, so I’m asking the question; does Darty have a 15-day satisfaction guarantee that would allow me to possibly return the laptop very quickly and get a full refund, please? Because I regret taking the display model so impulsively...

Thanks in advance!
Zeclown

4 réponses

Shintyler Posted messages 2 Status Membre 15
 
I finally found the solution.
The Gilbert Beaulieu account, a name certainly given in homage to the founder of the company that created the software, yes the software, IPOS from Intel installed on demo PCs in stores, which is kind of a protected account that allows manipulation of the machine in-store, but that the said store is supposed to remove the day the display machine is sold.
To remove it, you just need to go to add/remove programs, or on the IPOS shortcut if it is present.
The password to enter may be different depending on the machine, the software dating back to 2011, it could therefore be:
demo2011, demo2012, demo2013, demo2014, demo2015.
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