Print issue Epson Stylus SX218

VERA -  
 dino -
Hello,

the black is not printing despite a new cartridge and cleaning the nozzles and print head. Can you help me please? Thank you all.

Configuration: Windows 7 / Internet Explorer 8.0

1 answer

  1. jeannets Posted messages 28416 Registration date   Status Contributor Last intervention   Ambassadeur 6 607
     
    hello,

    First, manually photocopy a colored magazine cover using the printer buttons... How is the result?

    Do the nozzle check that's in the Epson menu... it should produce four parallelogram shapes in "staircase" on the top of the page.

    One is black, the other blue, then yellow, and then red... Each step of the staircase corresponds to a nozzle... if it's missing, the nozzle is clogged.

    Is your driver correct for this printer and also under Windows 7?

    From which application do you claim that the black is not printing?
    4
    1. dino
       
      Thank you for your valuable assistance.
      0