My recordings have disappeared.

Hello
Is it a Wi-Fi HD cube (with a hard drive placed on top) or a model with an integrated hard drive?
If it's the Wi-Fi HD cube: do you have the hard drive with you?
Also, please perform this action:

• Menu button on the remote
• Then the My TV section
• Next, the My Decoder section
• Then Storage Space

In this Storage Space section, what is listed? Next to: "name"; "status"
Thank you for answering precisely
Then I will be able to tell you what to do and how to do it
@+

Check that the hard drive is connected to the decoder via the USB port at the back top of the decoder.
Once this is done and if it still doesn't work:
Go to menu
Then my TV
Then my decoder
Then update
Then PARTIAL reinstallation
The decoder will be reset to factory settings except for the hard drive, which will not be erased.
It will search for channels, and you will need to redo all your settings: image, sound, preferences, services.
You will also need to reconnect the decoder to your internet box via Wi-Fi or Ethernet.
Once done, see if you recover a functional hard drive.
If not: do a total reinstallation!!!! The hard drive will then be completely erased, but at least you will start on a clean slate.
Do this and let me know.
@+