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Recover game account on new phone

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s0phie66 Posted messages 28 Status Membre -  
CAT85340_1180 Posted messages 2 Status Membre -
Hi,

on my old phone I played Clash of Clans for a while.
Now, I've just bought a new phone, I downloaded the Clash of Clans app with my old Google Play account but I have to start the game from scratch!!!

Is there any way to recover my game?
I had logged in via Facebook in the game to be able to retrieve my level. But now I don't know where to enter my credentials since the game is at 0.

If you can help me...

Thank you!

1 réponse

Réponse 1 / 1
milrod Posted messages 48 Status Membre 181
 
Hello,

For synchronization, you need to link your same Google+ account on both devices (the old one first).

If you don't know how to do it, go to your CoC settings and "Google+ connection."
171
s0phie66 Posted messages 28 Status Membre 10
 
Thank you for your response.
Umm, where can I find the CoC setting??? (I have a Wiko)
1
milrod Posted messages 48 Status Membre 181
 
On the old phone, go to your settings (the gears) -> link Google+ account and then normally, everything should happen automatically.

Then do the same on the new one.

P.S.: both phones need to be connected to the same Google account.
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