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Unable to open your profile correctly

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sabinevcf Posted messages 5 Status Member -  
sabinevcf Posted messages 5 Status Member -
Hello,
I am correcting errors on a friend's laptop and I have a big problem with Chrome:
When I open it, it opens 4 successive windows with the message "Unable to open your profile correctly. Some features may not be available and you may lack permission to access its content for reading or writing."
So I searched through the forums:
1 I replaced the defaults directory with backup_defaults
2 I ran CCleaner;
3 I have uninstalled and reinstalled Chrome several times
..and nothing works
Do you have any other ideas?
Thank you for your help
Sabine

Configuration: Windows 7 / Mozilla 11.0

7 answers

  1.
    kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Go to the Control Panel
    Programs and Features
    Uninstall Google Chrome
    When uninstalling, agree to remove everything, including the files related to profiles.

    Restart the PC
    Go to --> C\program files or program files (x86)
    Delete Google Chrome.

    Then launch --> CCleaner as an administrator for cleaning in Windows, applications, and registry. For using CCleaner, check this --> tutorial

    Reinstall --> Google Chrome

    Human beings are at their best when things are at their worst.
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