Scam web-assis.com

If you see that you don't have insurance, try to negotiate "a commercial gesture" with your bank through diplomacy!

Keep me updated :-)

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O.o°* ???Breathe deeply, write your message in good French and clearly. It will be fine, you'll see, well we're trying!!! o°.Oø¤º°'°º¤ø</ital>

There is no insurance to take out against scams... it's the law that protects us.
Just so you know, I just went through the same thing with web-assis... they are clearly specialists!!!

Hello,

Did you leave your bank details on this site?

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O.o°* ???Take a deep breath, write your message clearly and in proper French. It will be fine, you'll see, well, we will try!!! o°.Oø¤º°'°º¤ø</ital>

not cool!

look at this:

https://www.google.fr/#q=web-assis.com

web-assis.com was registered on 04/22/2014.

basically, it is hiding behind 3 sites with the same IP:

www.hemmingrobeson.com => as of 2014.06.08
hemmingrobeson.com => as of 2014.02.10

jim.ns.cloudflare.com data: 173.245.59.125
rose.ns.cloudflare.com data: 173.245.58.141

server mail: dns.cloudflare.com

all other info can be found here:

https://www.malwareurl.com/ns_listing.php?ip=173.245.59.125

this company is located in the USA:

https://ipdb.at/ip/173.245.59.125

so given what’s happening on the internet, maybe it's time to change the habit of entering your credit card number on any website! (I prefer to pay a little more and buy from Darty for example :P )

anyway;

for the payment, you need to file a complaint at the police station for the sales scam against the site as soon as possible and for the undelivered package (tomorrow for example, even if everything is closed).

on Tuesday, bring the police document to your bank to do 2 things:

- check with your bank to see if you have insurance with your credit card for reimbursement in case of fraudulent charges (in this case, you can recover what was debited from your account)!

- put a hold on any other debits that might come from this same site!

I don't think we installed anything weird on your PC!

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O.o°* ???Breathe deeply, write your message in proper French and clearly. It will be fine, you'll see, well we’ll try!!! o°.Oø¤º°'°º¤ø</ital>

Hello, like you I had the same issue with the 0.90 cents deducted from my account for the famous coffee machine. I just called them directly and the lady told me that web-assis does not deliver coffee machines!!!!! The thing is that it's up to us to buy the machine and they reimburse us up to 100 euros! As I told her, their ad is misleading because I ordered the coffee machine and nothing else! Nothing said we had to buy the machine ourselves to be reimbursed afterwards!!!! So in the end, I requested the cancellation of my account and a refund of my 0.90 cents. We'll see in a few days if they refund me or not!

Good evening, in the end I went to my bank and I put a stop to it. What I didn't know is that when you put a stop on it, the bank destroys your bank card and issues you a new one. So no more issues with withdrawals from this site. There is no other solution...

Hello,

Thank you for the feedback, even if it remains bitter!

Did you go see the police or not?

Were you able to get compensated for the fraud?

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O.o°* ???Breathe deeply, write your message clearly and in proper French. It will be okay, you'll see, well we’ll try!!! o°.Oø¤º°'°º¤ø</ital>

ok,

I hope this will help others not to get taken advantage of!

I mark the topic as resolved!

Good luck ;-)

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O.o°* ???Breathe deeply, write your message in proper French and clearly. Everything will be fine, you'll see, well, we will try!!! o°.Oø¤º°'°º¤ø</ital>

Hello,

My wife experienced the same thing, a withdrawal of €39... I decided to contact their customer service and I spoke to a really nice person who refunded us. I didn't really expect to see our money again, but a few days later, we indeed got our money back.

Hello everyone

I think I might be a victim of an unwanted withdrawal on my part.

What makes me think it’s the same organization as yours is the date of the withdrawals: I had a withdrawal of €6.95 on June 27, and another of €19.90 on July 27.

However, your website doesn't ring any bells for me at all.... The description of my withdrawal is:

CREDIT CARD PURCHASE - INTER.NE 27.07.14 €19.90.

Was it the same for you???

Thank you

Hello everyone,

I too have been a "victim" of this site. However, I connected to www.web-assis.com and followed the refund procedure.
I noticed the phone number afterward, I called and a pretty cool woman confirmed that I was indeed refunded... More fear than harm.

Hello,
I fell into the trap of this site. A charge of €0.90 for the shipping fees of a so-called smartphone that I won but did not receive and another one for €39.90.
It's dishonest and outrageous to take advantage of people's goodwill.
I am determined to file a complaint if I do not receive a refund soon.
Best regards

Victim of the same scam; the day after my purchase I called the site and as soon as I mentioned regulation under commercial law, immediate refund confirmed by email.

Hello, I had the same case for a USB key at 0.90 and I called them because I still haven't received anything. They told me that they don't deliver and that it was up to me to buy... I just called my bank to block my credit card and they just told me that they can't, lol. So, I have to take legal action to get something done and I don't even know if that will work... I don't know how to proceed... in any case, false advertising.

Hello, I was really scared too!!! I almost blocked my credit card the very evening I clicked online. Fortunately, I didn't do it before acting wisely:
So I gave my credit card number, and I had a charge of 0.90 cents.
I immediately confirmed my registration on the site to access the link to cancel the contract. I received a confirmation from the site.
I haven't been charged anymore......

Regarding the "offered" product, it works if you think things through!!
For me, it was a phone, refunded up to 130 euros.
I then bought the product at a supermarket (a bit more expensive, but that's not taken into account).
I scanned the invoice that I sent by email to the indicated net address. They are quick and very accessible by phone as well.
I have just been reimbursed through PayPal for the amount of 130 euros.
I may be lucky, but this site is honest to date, and I am therefore satisfied with their service.
Normally this is my first and last intervention on this site, since the issue is resolved.

Hello, this is regarding an electric toothbrush. I just saw the two charges on my account, I called the bank and I will be refunded and they are blocking the next ones.

Good evening, I also fell into the trap, they haven't taken anything from me yet, I just asked to cancel this order.

Hello, I would like to respond to all of you that this is an honest company; they refund the cloud subscription as well as the product. I am very satisfied.

I advise you to call customer service directly; they are very quick, very serious, and really nice. You request a refund and you will be reimbursed within 7 working days, and you will receive a confirmation email. They are really honest.