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Freebox Revolution, startup issue

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MrChips Posted messages 6 Status Membre -  
MrChips Posted messages 6 Status Membre -
Hello,

I'm reaching out to the online community because I'm having a problem with my Freebox Revolution. Indeed, when I start the box, it displays "FREEBOX Authentication" on the TV screen and this message doesn't go away. I've restarted the Freebox several times as well as the other devices but nothing has changed. Have you ever experienced this type of problem? If so, do you know a solution? I've tried to contact Free but I can't get through. I would really like to be able to watch the matches of the 2014 World Cup.
Thank you in advance.

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Jimjim62 Posted messages 362 Registration date   Status Membre Last intervention   39
 
Behind your Freebox, there is a black button

unplug the power cord, press the button, then while holding it down, plug the power cord back in (this is for updating).
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