Network structure of an ATM (automated teller machine)
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You75 -
You75 -
Hi,
I'm looking for documentation that details the operation of an ATM (Automated Teller Machine)
+ material description of the ATM
+ its connectivity with a PC (type of cable, protocol used, operating system...)
+ how to manage an ATM (application for exchanging coins)
+ installation of the ATM (network setup)
+ ATM exceptions (out of service, insufficient funds...)
+ its maintenance (problem resolution)
please respond to me as quickly as possible and thank you......
I'm looking for documentation that details the operation of an ATM (Automated Teller Machine)
+ material description of the ATM
+ its connectivity with a PC (type of cable, protocol used, operating system...)
+ how to manage an ATM (application for exchanging coins)
+ installation of the ATM (network setup)
+ ATM exceptions (out of service, insufficient funds...)
+ its maintenance (problem resolution)
please respond to me as quickly as possible and thank you......
Configuration: Windows XP Internet Explorer 6.0
22 réponses
- 1
- 2
Suivant
Hello...
Here is what you wanted :D thanks to the help of the technicians from the company WINCOR-NIXDORF during their interventions in Moroccan banks while I was doing my internship within the company:
Description of ATM equipment:
The ATM is an automatic teller machine designed for installation in outdoor premises. The device is equipped with a strong safe containing different levels of security, a Cash-Media dispenser (CMD-V4) designed for a maximum of four cassettes and a reject/withdrawal cassette. For other equipment characteristics, the ProCash 2150xe may include the following elements:
• Screen (12.1-inch LCD monitor)
• Input keyboard (PIN pad or EPP)
• Card reader
• Card rejection compartment or card reject box with key lock.
• Receipt printer.
• Journal printer
• Special electronics
• Safe with Cash-Media dispenser
• Power supply unit
• Power distributor
• System unit.
Its connectivity with a PC (type of cable, protocol used, operating system......)
Most ATMs are connected to an interbank network, facilitating withdrawals and deposits at ATMs not belonging to the bank where the customer holds an account.
Moreover, the installed ATMs contain fewer and fewer specialized integrated circuits (mostly around the Intel P4 processor) and increasingly use a standard PC with a common operating system, such as Windows NT, while the latest ATMs use Windows XP. For example, BMCE bank replaced Windows NT with Windows XP.
Description of ATM network:
Example of a banking agency (BP) and the main center (BP):
The ATM network of (B.P) is a very important and complex network, divided into two parts: the agency part and the main central part. During my internship and based on the information I have gathered, I observed that the ATM network of the agency consists of an ATM connected directly to the agency's local network via the TCP/IP protocol, and the presence of a SWITCH, a ROUTER, and a MODEM (specialized line) allows the ATM to transmit its confidential data via a specialized connection to the main center of (B.P). Every transaction at the agency's ATM must go to the main center for processing by the transaction server and to be saved in the (B.P) database.
+How to manage an ATM (currency exchange application)
• Check the presence of bills in the dispenser.
• Ensure that the ATM is permanently connected to the central system of the bank.
• Ensure that the ATM is permanently connected to the central system of the debit cards.
• Ensure that it is possible to obtain an up-to-date paper history for each ATM.
• Ensure that the ATM is permanently connected to the maintenance company.
• Detect and reject an invalid card (telephone card, etc.)
• Retain a card after three unsuccessful attempts to enter the PIN code
• Identify the customer based on the card: internal to the bank, external, or maintenance technician
• Recognize, through the computer, blue cards that are blocked
• Voluntary cancellation by the customer of the transaction
• Waiting time between two user actions too long
Installation of the ATM (network setup)
After placing the ATM in its appropriate location and performing maintenance (installing the print roll, checking the printing system, installing the keyboard, checking the security camera, etc.), it is necessary to proceed with the configuration of the ATM so that it performs its role properly. The configuration of the ATM involves installing the CFMANAGER application, which will allow the management of ATM peripherals and transaction management.
Once the configuration of CFMANAGER is complete, you only need to set the IP addresses of Windows (Click on Start/Control Panel/Network Connections) and provide the ATM's IP address + the subnet mask + the default gateway.
After completing the configuration, it needs to be tested by performing PING tests by clicking on Start/Run/cmd/(ipconfig /all)...
...
...
...
...
I hope this helps you, and if you want schematics regarding the structure of the ATM, contact me on the forum.
See you+++ thanks
Dj-Nadlousse
Here is what you wanted :D thanks to the help of the technicians from the company WINCOR-NIXDORF during their interventions in Moroccan banks while I was doing my internship within the company:
Description of ATM equipment:
The ATM is an automatic teller machine designed for installation in outdoor premises. The device is equipped with a strong safe containing different levels of security, a Cash-Media dispenser (CMD-V4) designed for a maximum of four cassettes and a reject/withdrawal cassette. For other equipment characteristics, the ProCash 2150xe may include the following elements:
• Screen (12.1-inch LCD monitor)
• Input keyboard (PIN pad or EPP)
• Card reader
• Card rejection compartment or card reject box with key lock.
• Receipt printer.
• Journal printer
• Special electronics
• Safe with Cash-Media dispenser
• Power supply unit
• Power distributor
• System unit.
Its connectivity with a PC (type of cable, protocol used, operating system......)
Most ATMs are connected to an interbank network, facilitating withdrawals and deposits at ATMs not belonging to the bank where the customer holds an account.
Moreover, the installed ATMs contain fewer and fewer specialized integrated circuits (mostly around the Intel P4 processor) and increasingly use a standard PC with a common operating system, such as Windows NT, while the latest ATMs use Windows XP. For example, BMCE bank replaced Windows NT with Windows XP.
Description of ATM network:
Example of a banking agency (BP) and the main center (BP):
The ATM network of (B.P) is a very important and complex network, divided into two parts: the agency part and the main central part. During my internship and based on the information I have gathered, I observed that the ATM network of the agency consists of an ATM connected directly to the agency's local network via the TCP/IP protocol, and the presence of a SWITCH, a ROUTER, and a MODEM (specialized line) allows the ATM to transmit its confidential data via a specialized connection to the main center of (B.P). Every transaction at the agency's ATM must go to the main center for processing by the transaction server and to be saved in the (B.P) database.
+How to manage an ATM (currency exchange application)
• Check the presence of bills in the dispenser.
• Ensure that the ATM is permanently connected to the central system of the bank.
• Ensure that the ATM is permanently connected to the central system of the debit cards.
• Ensure that it is possible to obtain an up-to-date paper history for each ATM.
• Ensure that the ATM is permanently connected to the maintenance company.
• Detect and reject an invalid card (telephone card, etc.)
• Retain a card after three unsuccessful attempts to enter the PIN code
• Identify the customer based on the card: internal to the bank, external, or maintenance technician
• Recognize, through the computer, blue cards that are blocked
• Voluntary cancellation by the customer of the transaction
• Waiting time between two user actions too long
Installation of the ATM (network setup)
After placing the ATM in its appropriate location and performing maintenance (installing the print roll, checking the printing system, installing the keyboard, checking the security camera, etc.), it is necessary to proceed with the configuration of the ATM so that it performs its role properly. The configuration of the ATM involves installing the CFMANAGER application, which will allow the management of ATM peripherals and transaction management.
Once the configuration of CFMANAGER is complete, you only need to set the IP addresses of Windows (Click on Start/Control Panel/Network Connections) and provide the ATM's IP address + the subnet mask + the default gateway.
After completing the configuration, it needs to be tested by performing PING tests by clicking on Start/Run/cmd/(ipconfig /all)...
...
...
...
...
I hope this helps you, and if you want schematics regarding the structure of the ATM, contact me on the forum.
See you+++ thanks
Dj-Nadlousse
Good evening, have you received your document on the structure of ATMs? I need it for my thesis please, let me know at
Hello,
Since July, are there any updates on the subject?
I’m following up because I will probably soon join a unit that deals with the maintenance of ATMs. I know it runs on XP, so I’m looking to familiarize myself a bit with the topic^^
Thank you.
Since July, are there any updates on the subject?
I’m following up because I will probably soon join a unit that deals with the maintenance of ATMs. I know it runs on XP, so I’m looking to familiarize myself a bit with the topic^^
Thank you.
Hello everyone, I work for a GAB maintenance company.
Contact me for any information
Thank you
nimdas@hotmail.fr
Contact me for any information
Thank you
nimdas@hotmail.fr
Hello my friend!
My name is John, I live in Ivory Coast, in Abidjan. Thank you for your invitation to write to you if I need anything.
By the way, I am a computer science student, specializing in IT (Information and Communication Technologies). I am currently doing an internship to validate my eligibility for the Higher Technician Certificate.
My topic is: "mobile payment in a vending machine for goods".
Thank you once again for your help.
Best regards!
My name is John, I live in Ivory Coast, in Abidjan. Thank you for your invitation to write to you if I need anything.
By the way, I am a computer science student, specializing in IT (Information and Communication Technologies). I am currently doing an internship to validate my eligibility for the Higher Technician Certificate.
My topic is: "mobile payment in a vending machine for goods".
Thank you once again for your help.
Best regards!
I saw something you noted on Wikipedia
https://fr.wikipedia.org/wiki/Guichet_automatique_bancaire
It's a very small start.
I'm looking for it like you, so if you find anything, let me know...
https://fr.wikipedia.org/wiki/Guichet_automatique_bancaire
It's a very small start.
I'm looking for it like you, so if you find anything, let me know...
Is it that difficult to read the discussion from the beginning before asking the same question for the 10th time?
stuck in read-only mode?
--
and ... Here you go!
stuck in read-only mode?
--
and ... Here you go!
Excuse me?
Where did you come from with your so-called insults?
You're posting nonsense on an old discussion; can you explain a bit better what motivates your incongruous intervention, as I fear it's a case of misdirection.
Edit:
If I'm a bit ...
it's to this: http://www.commentcamarche.net/forum/affich 3030419 structure reseau d 1 gab guichet automatique?#34
that you are responding,
apparently, it wasn't addressed to you.
--
And ... There you go!
Where did you come from with your so-called insults?
You're posting nonsense on an old discussion; can you explain a bit better what motivates your incongruous intervention, as I fear it's a case of misdirection.
Edit:
If I'm a bit ...
it's to this: http://www.commentcamarche.net/forum/affich 3030419 structure reseau d 1 gab guichet automatique?#34
that you are responding,
apparently, it wasn't addressed to you.
--
And ... There you go!
NO HARD FEELINGS baby; just a misunderstanding, no hard feelings for the passions of knowledge.....
when I'm on a topic a bit off track, please let me know.....
any other information on this subject or another is welcome; because I am thirsty for knowledge, especially in computer science and computer networking.....
when I'm on a topic a bit off track, please let me know.....
any other information on this subject or another is welcome; because I am thirsty for knowledge, especially in computer science and computer networking.....
here's what I can do for you
it's 43 pages in 14 point font
you need to copy/paste and print for better studying
User Guide for Front-Loading ATMs 1062ix with an ix Vault
Section 1
Introduction
The front-loading internal terminals of the ix series with an ix vault (Figure 1-1) are self-service ATMs. They can be installed in banks or other secure locations, such as retail stores, offices, public transport terminals, and department stores.
Figure 1-1 Internal front-loading ATM (with optional silhouette client interface)
1.1 ATM Maintenance
Before undertaking the maintenance procedures described in this manual, you should be aware of:
* The features and components of the ATM
* The maintenance contract for the ATM chosen by your institution
Standard and Optional Components
Depending on your institution's needs, your ATM may not have all the features described in this manual. For more information on standard and optional components, refer to the documents in Appendix A.
Maintenance Options
Your institution has various maintenance plans to choose from. Before opening the ATM for maintenance, you need to be familiar with the maintenance contract selected by your institution. Your manager or supervisor can provide this information.
1.2 Safety Instructions
ATM Terminal Maintenance
Strictly follow the safety instructions below during ATM maintenance. This will reduce the risk of equipment damage and serious or even fatal injuries.
WARNING
When performing maintenance on ATMs, you must observe the following precautions to avoid any risk of damage to the equipment, serious or fatal injuries:
* Do not wear loose clothing or jewelry that could get caught in the dispenser.
* If you have long hair, ensure it does not get caught in the equipment.
* Never insert a screwdriver, pens, or other tools into the ATM module (unless this document explicitly instructs you to do so). This can lead to serious injury, fatal electrocution, or equipment damage.
* Always turn off the ATM before removing or installing its peripherals.
* The client interface door is spring-loaded, and this operation can cause injury. To mitigate any risk, stand clear and hold the client interface when opening it.
Warning and Caution Labels
Label Definition Safety Instructions
Electric shock hazard An electric shock hazard exists near the label. Do not remove protective coverings. Turn off power before performing maintenance.
Warning or danger Injuries may occur. Look for the nearby warning label (electric shock, pinch point, moving mechanism, high temperature) describing the specific danger.
Pinch point A pinch (or cut) hazard exists near the label. Keep hands and fingers away from these pinch points.
Moving mechanism Moving parts that could snag or pull clothing, hair, skin, or jewelry into the mechanism are present near the label. Keep clothing, hair, skin, and jewelry away from the mechanism.
High temperature High temperatures may cause pain or burns are present near the label. Do not touch the part until it has cooled down.
1.3 Using This Manual
This manual provides information on maintenance for front-loading terminals of the ix series with an ix vault.
Refer to Section 2 for a description of the peripherals for the front-loading terminals of the ix series.
To open the vault or the upper chassis of the ATM, refer to Section 3.
Refer to Section 4 for the procedures for replenishing the envelope supply.
Refer to Appendix A for the titles and reference numbers of documentation relating to the standard and optional components of your ATM and the software it uses.
1.4 Terminology
This document uses the following terms:
* ATM is short for Automated Teller Machine and is used synonymously with terminal.
* Client refers to anyone using the ATM to perform a transaction.
* Peripheral refers to all standard and optional components of the ATM, such as screens, printers, dispensers, and deposit modules.
* Client interface refers to the entire front part of the ATM, where the client performs transactions.
* Institution refers to any bank or company that may purchase this ATM.
* Media refers to any document (cash or ticket) loaded into the media dispenser and distributed by it.
NOTE
Cash is used on some screens and reports. It means the same as the term media above.
* Module refers to an external peripheral that can be serviced or replaced.
* Note(s) refers to documents loaded into the media dispenser and distributed by it.
* Operator refers to the person responsible for routine maintenance of the ATM (replenishment, for example). An operator may also diagnose certain problems.
* Screen refers to the text displayed on the client screen or on the removable operator terminal.
* Maintenance and servicing refer to the routine tasks performed by the operator to keep the ATM operational. These two terms are synonymous.
Section 2
ATM Peripherals
This section describes the peripherals of the front-loading terminals of the ix series with an ix vault. These peripherals are located either in the upper chassis or in the vault. For more information on peripherals, refer to the documents listed in Appendix A.
NOTE
Your ATM may not contain all the peripherals described in this section. Some of them are optional, and others may not be used with certain other peripherals (mutually exclusive combinations).
2.1 Client Interface
The client interface is the interface between the client and the ATM. The client selects transactions, indicates amounts, receives media and tickets, and requests information at the client interface. Two styles of client interface are offered: silhouette client interface ("contour") (Figure 1-1) and traditional client interface ("heritage") (Figure 2-1). The client interface includes the features stated below and described in the following paragraphs (your ATM may not have all of these features):
* Video camera location
* Statement printer slot, output chute for 80-column receipt printer, booklet printer slot, intelligent deposit module (IDM) slot, or signage panel
* Output chute for 40-column receipt printer or thermal receipt printer
* Card input chute or insert card reader
* Dispenser chute
* Access door to envelope supply or envelope dispenser slot
* Coin dispenser hopper
* Envelope deposit input slot
* Client keypad
* Function keys
* Client screen
* Client guidance indicators
Figure 2-1 Client Interface Features (illustrated by the traditional client interface)
1 Video camera location
2 Statement printer slot, booklet printer slot, output chute for 80-column receipt printer, IDM slot, or signage panel
3 Guidance indicators
4 Output chute for 40-column receipt printer or thermal printer
5 Card input chute or insert card reader (input chute illustrated)
6 Access door to envelope supply or envelope dispenser slot (access door illustrated)
7 Card reader signage panel
8 Dispenser chute
9 Envelope deposit input slot
10 Coin dispenser hopper
11 Client keypad
12 Function keys
13 Client screen
Video camera location
The client interface contains a window for the lens of an optional video surveillance camera system. When equipped with the proper lens, this camera shows the client's face (whether standing or sitting in a wheelchair).
Statement printer slot, booklet printer slot, output chute for 80-column receipt printer, IDM slot, or signage panel
If equipped with a statement printer, the ATM will dispense printed statements through this slot. If it is equipped with a booklet printer, a booklet can be inserted through its slot to record the details of the client's transaction. If equipped with an 80-column receipt printer, the printed statements are dispensed through this slot. If it has an IDM in the upper chassis of the ATM, checks can be inserted through this slot for depositing. If none of these printers or the IDM is present, this area can accommodate a logo or instructions.
Output chute for 40-column receipt printer or thermal receipt printer
After each transaction performed by the client, the 40-column receipt printer or thermal receipt printer prints the transaction details on a receipt. The ATM dispenses this receipt through the output chute of the client interface.
Card input chute
To start a transaction, the client inserts a card (which is read by the card reader) into the card input chute and then removes it. This chute is only used with motorized card readers mounted in the upper chassis of the ATM. These card readers automatically pull the activation card into the ATM and return it to the client through the same chute once the transaction is complete.
Insert card reader
The insert card reader is a manual mechanism mounted directly in the client interface designed to accept and read magnetic stripe cards.
The insert card readers have the following features:
* They read ISO tracks 1 and 2.
* The shape of the input chute is designed to prevent the insertion of objects larger than a magnetic stripe card.
* The card must be oriented horizontally, with the magnetic stripe on the bottom and to the right.
* The card is accessible to the client at all times.
The insert card reader reads the card when the client removes it. It uses the data obtained during the card removal to process the transaction.
The insert card reader cannot retract, capture, or retain cards.
Dispenser chute
When the client requests media, it is presented through the dispenser chute of the client interface.
Access door to envelope supply
If the ATM is equipped with an envelope cassette,
it's 43 pages in 14 point font
you need to copy/paste and print for better studying
User Guide for Front-Loading ATMs 1062ix with an ix Vault
Section 1
Introduction
The front-loading internal terminals of the ix series with an ix vault (Figure 1-1) are self-service ATMs. They can be installed in banks or other secure locations, such as retail stores, offices, public transport terminals, and department stores.
Figure 1-1 Internal front-loading ATM (with optional silhouette client interface)
1.1 ATM Maintenance
Before undertaking the maintenance procedures described in this manual, you should be aware of:
* The features and components of the ATM
* The maintenance contract for the ATM chosen by your institution
Standard and Optional Components
Depending on your institution's needs, your ATM may not have all the features described in this manual. For more information on standard and optional components, refer to the documents in Appendix A.
Maintenance Options
Your institution has various maintenance plans to choose from. Before opening the ATM for maintenance, you need to be familiar with the maintenance contract selected by your institution. Your manager or supervisor can provide this information.
1.2 Safety Instructions
ATM Terminal Maintenance
Strictly follow the safety instructions below during ATM maintenance. This will reduce the risk of equipment damage and serious or even fatal injuries.
WARNING
When performing maintenance on ATMs, you must observe the following precautions to avoid any risk of damage to the equipment, serious or fatal injuries:
* Do not wear loose clothing or jewelry that could get caught in the dispenser.
* If you have long hair, ensure it does not get caught in the equipment.
* Never insert a screwdriver, pens, or other tools into the ATM module (unless this document explicitly instructs you to do so). This can lead to serious injury, fatal electrocution, or equipment damage.
* Always turn off the ATM before removing or installing its peripherals.
* The client interface door is spring-loaded, and this operation can cause injury. To mitigate any risk, stand clear and hold the client interface when opening it.
Warning and Caution Labels
Label Definition Safety Instructions
Electric shock hazard An electric shock hazard exists near the label. Do not remove protective coverings. Turn off power before performing maintenance.
Warning or danger Injuries may occur. Look for the nearby warning label (electric shock, pinch point, moving mechanism, high temperature) describing the specific danger.
Pinch point A pinch (or cut) hazard exists near the label. Keep hands and fingers away from these pinch points.
Moving mechanism Moving parts that could snag or pull clothing, hair, skin, or jewelry into the mechanism are present near the label. Keep clothing, hair, skin, and jewelry away from the mechanism.
High temperature High temperatures may cause pain or burns are present near the label. Do not touch the part until it has cooled down.
1.3 Using This Manual
This manual provides information on maintenance for front-loading terminals of the ix series with an ix vault.
Refer to Section 2 for a description of the peripherals for the front-loading terminals of the ix series.
To open the vault or the upper chassis of the ATM, refer to Section 3.
Refer to Section 4 for the procedures for replenishing the envelope supply.
Refer to Appendix A for the titles and reference numbers of documentation relating to the standard and optional components of your ATM and the software it uses.
1.4 Terminology
This document uses the following terms:
* ATM is short for Automated Teller Machine and is used synonymously with terminal.
* Client refers to anyone using the ATM to perform a transaction.
* Peripheral refers to all standard and optional components of the ATM, such as screens, printers, dispensers, and deposit modules.
* Client interface refers to the entire front part of the ATM, where the client performs transactions.
* Institution refers to any bank or company that may purchase this ATM.
* Media refers to any document (cash or ticket) loaded into the media dispenser and distributed by it.
NOTE
Cash is used on some screens and reports. It means the same as the term media above.
* Module refers to an external peripheral that can be serviced or replaced.
* Note(s) refers to documents loaded into the media dispenser and distributed by it.
* Operator refers to the person responsible for routine maintenance of the ATM (replenishment, for example). An operator may also diagnose certain problems.
* Screen refers to the text displayed on the client screen or on the removable operator terminal.
* Maintenance and servicing refer to the routine tasks performed by the operator to keep the ATM operational. These two terms are synonymous.
Section 2
ATM Peripherals
This section describes the peripherals of the front-loading terminals of the ix series with an ix vault. These peripherals are located either in the upper chassis or in the vault. For more information on peripherals, refer to the documents listed in Appendix A.
NOTE
Your ATM may not contain all the peripherals described in this section. Some of them are optional, and others may not be used with certain other peripherals (mutually exclusive combinations).
2.1 Client Interface
The client interface is the interface between the client and the ATM. The client selects transactions, indicates amounts, receives media and tickets, and requests information at the client interface. Two styles of client interface are offered: silhouette client interface ("contour") (Figure 1-1) and traditional client interface ("heritage") (Figure 2-1). The client interface includes the features stated below and described in the following paragraphs (your ATM may not have all of these features):
* Video camera location
* Statement printer slot, output chute for 80-column receipt printer, booklet printer slot, intelligent deposit module (IDM) slot, or signage panel
* Output chute for 40-column receipt printer or thermal receipt printer
* Card input chute or insert card reader
* Dispenser chute
* Access door to envelope supply or envelope dispenser slot
* Coin dispenser hopper
* Envelope deposit input slot
* Client keypad
* Function keys
* Client screen
* Client guidance indicators
Figure 2-1 Client Interface Features (illustrated by the traditional client interface)
1 Video camera location
2 Statement printer slot, booklet printer slot, output chute for 80-column receipt printer, IDM slot, or signage panel
3 Guidance indicators
4 Output chute for 40-column receipt printer or thermal printer
5 Card input chute or insert card reader (input chute illustrated)
6 Access door to envelope supply or envelope dispenser slot (access door illustrated)
7 Card reader signage panel
8 Dispenser chute
9 Envelope deposit input slot
10 Coin dispenser hopper
11 Client keypad
12 Function keys
13 Client screen
Video camera location
The client interface contains a window for the lens of an optional video surveillance camera system. When equipped with the proper lens, this camera shows the client's face (whether standing or sitting in a wheelchair).
Statement printer slot, booklet printer slot, output chute for 80-column receipt printer, IDM slot, or signage panel
If equipped with a statement printer, the ATM will dispense printed statements through this slot. If it is equipped with a booklet printer, a booklet can be inserted through its slot to record the details of the client's transaction. If equipped with an 80-column receipt printer, the printed statements are dispensed through this slot. If it has an IDM in the upper chassis of the ATM, checks can be inserted through this slot for depositing. If none of these printers or the IDM is present, this area can accommodate a logo or instructions.
Output chute for 40-column receipt printer or thermal receipt printer
After each transaction performed by the client, the 40-column receipt printer or thermal receipt printer prints the transaction details on a receipt. The ATM dispenses this receipt through the output chute of the client interface.
Card input chute
To start a transaction, the client inserts a card (which is read by the card reader) into the card input chute and then removes it. This chute is only used with motorized card readers mounted in the upper chassis of the ATM. These card readers automatically pull the activation card into the ATM and return it to the client through the same chute once the transaction is complete.
Insert card reader
The insert card reader is a manual mechanism mounted directly in the client interface designed to accept and read magnetic stripe cards.
The insert card readers have the following features:
* They read ISO tracks 1 and 2.
* The shape of the input chute is designed to prevent the insertion of objects larger than a magnetic stripe card.
* The card must be oriented horizontally, with the magnetic stripe on the bottom and to the right.
* The card is accessible to the client at all times.
The insert card reader reads the card when the client removes it. It uses the data obtained during the card removal to process the transaction.
The insert card reader cannot retract, capture, or retain cards.
Dispenser chute
When the client requests media, it is presented through the dispenser chute of the client interface.
Access door to envelope supply
If the ATM is equipped with an envelope cassette,
Hello,
I vaguely interacted with the GABs a few years ago,
there have been several generations but the current systems consist of a PC (mostly running Windows) that manages its peripherals:
the peripherals are: a screen (easy to contact), a client keyboard, an administrator keyboard (normal 102-key keyboard), 2 printers: the ticket printer and the journal printer (transactions and status or error messages), the transport of tickets which is located inside the safe, and the magnetic card reader.
on the network side,
depending on the bank's network and the history we found a bit of all more or less proprietary and relatively secure protocols, most of the time synchronous serial: HDLC, SDLC, X25, VIP, but today, they must be generalized to TCP/IP over Ethernet, like everything else via a pretty standard network card.
--
I vaguely interacted with the GABs a few years ago,
there have been several generations but the current systems consist of a PC (mostly running Windows) that manages its peripherals:
the peripherals are: a screen (easy to contact), a client keyboard, an administrator keyboard (normal 102-key keyboard), 2 printers: the ticket printer and the journal printer (transactions and status or error messages), the transport of tickets which is located inside the safe, and the magnetic card reader.
on the network side,
depending on the bank's network and the history we found a bit of all more or less proprietary and relatively secure protocols, most of the time synchronous serial: HDLC, SDLC, X25, VIP, but today, they must be generalized to TCP/IP over Ethernet, like everything else via a pretty standard network card.
--
and ... Voili Voilou Voila !
Hi!
I'd like to get as much information as possible about the maintenance of gabs
it's to help me move forward in my study project
I'm waiting for all your suggestions.
Hugs to everyone.
I'd like to get as much information as possible about the maintenance of gabs
it's to help me move forward in my study project
I'm waiting for all your suggestions.
Hugs to everyone.
here is a site that can help you solve your problem: ...https://www.dieboldnixdorf.com/ficcdsvdoc/techpubs/ix/TP-820033-007/TP-820033-007_fram.htm
Hello.
My name is Dufy and I work with ATMs. I can help you, but it would be more about the ATMs. I've worked more with the ATM 300 and the ATM 720 from Globalis. ATM or GAB. Browse this link and give me your feedback
http://www.globalis.com/datasheets/Arabic/ATM300_AR.pdf.
My name is Dufy and I work with ATMs. I can help you, but it would be more about the ATMs. I've worked more with the ATM 300 and the ATM 720 from Globalis. ATM or GAB. Browse this link and give me your feedback
http://www.globalis.com/datasheets/Arabic/ATM300_AR.pdf.
Hello,
I am looking for as much information as possible on the counter server (software, network structure...) regarding monetics for my final project. Thank you.
I am looking for as much information as possible on the counter server (software, network structure...) regarding monetics for my final project. Thank you.
Hello..::
I am a manager of GAb,... if you have any questions, go ahead... but I would need a document that explains the error codes of the Procashe 2150 XE Wincor Nixdorf ATMs....
I am a manager of GAb,... if you have any questions, go ahead... but I would need a document that explains the error codes of the Procashe 2150 XE Wincor Nixdorf ATMs....
Hello everyone!
I am looking for an engineer with perfect knowledge of ATMs, as part of a deployment and migration project for ATMs. Ideally, it would be someone with manufacturer experience such as Wincor or NCR. This is a very interesting project, so this is a call to all ATM experts looking for a job!!
I am looking for an engineer with perfect knowledge of ATMs, as part of a deployment and migration project for ATMs. Ideally, it would be someone with manufacturer experience such as Wincor or NCR. This is a very interesting project, so this is a call to all ATM experts looking for a job!!
Here’s what I can do for you
It’s 43 pages in font size 14
You need to copy/paste and print to study better
Front-loading ATM User Guide 1062ix equipped with an ix vault
Section 1
Introduction
The internal front-loading terminals of the ix series equipped with an ix vault (Figure 1-1) are self-service ATMs. They can be installed in banks or other secure locations, such as retail stores, offices, public transport terminals, and department stores.
Figure 1-1 Internal front-loading ATM (with optional client interface silhouette)
1.1 ATM Maintenance
Before undertaking the maintenance procedures described in this manual, you must be aware of:
* The features and components of the ATM
* The maintenance contract for the ATM selected by your institution
Standard and optional components
Depending on the needs of your institution, your ATM may not have all the features described in this manual. For more information on standard and optional components, refer to the documents in Appendix A.
Maintenance options
Your institution has a choice of several maintenance plans. Before opening the ATM for maintenance, you must know the maintenance contract selected by your institution. Your manager or supervisor can provide you with this information.
1.2 Safety Instructions
ATM Terminal Maintenance
Follow the safety instructions below when servicing the ATM to reduce the risk of equipment damage and serious, even fatal, injury.
WARNING
When servicing ATMs, you must observe the precautions below to avoid the risk of equipment damage, serious injury, or death:
* Do not wear loose clothing or jewelry that could get caught in the dispenser.
* If you have long hair, ensure it does not get caught in the equipment.
* Never insert screwdrivers, pens, or other tools into the ATM module (unless expressly instructed to do so in this document). Serious injuries, fatal electrocution, or equipment damage may occur.
* Always turn off the ATM before removing or installing its peripherals.
* The client interface opening is spring-loaded and can cause injuries. To avoid any risk, stand back and hold the client interface when opening it.
Warning and caution labels
Label Definition Safety Instruction
Electric shock hazard An electric shock hazard exists near the label. Do not remove guards. Turn off power before servicing.
Warning or danger Injuries may occur. Look for the nearby warning label (electric shock, pinching hazard, moving mechanism, high temperature) describing the specific hazard.
Pinching hazard A risk of pinching (or cutting) exists near the label. Keep hands and fingers away from these pinching points.
Moving mechanism Moving parts that could snag or pull clothing, hair, skin, or jewelry into the mechanism are present near the label. Keep clothing, hair, skin, and jewelry away from the mechanism.
High temperature High temperatures that may cause pain or burns are present near the label. Do not touch the part until it has cooled down.
1.3 Using this manual
This manual provides information on the maintenance of front-loading terminals of the ix series equipped with an ix vault.
Refer to Section 2 for a description of the devices of the front-loading terminals of the ix series.
To open the vault or the upper chassis of the ATM, refer to Section 3.
Refer to Section 4 for procedures for replenishing the envelope supply.
Refer to Appendix A for titles and reference numbers of documentation concerning the standard and optional components of your ATM and the software it uses.
1.4 Terminology
This document uses the following terms:
* ATM is the abbreviation for Automated Teller Machine and is used interchangeably with terminal.
* Client refers to any person using the ATM to conduct a transaction.
* Device refers to all standard and optional components of the ATM, such as screens, printers, dispensers, and deposit modules.
* Client interface refers to the entire front part of the ATM, including the area where the client conducts transactions.
* Institution refers to any bank or company that may purchase this ATM.
* Media refers to any document (cash or note) loaded into the media dispenser and dispensed by it.
NOTE
Cash is used on some screens and reports. It means the same as the term media above.
* Module refers to an external device that can be repaired or replaced.
* Note(s) refers to documents loaded into the media dispenser and dispensed by it.
* Operator refers to the person responsible for the routine maintenance of the ATM (replenishment, for example). An operator may also diagnose certain issues.
* Screen refers to the text displayed on the client screen or on the removable operator terminal.
* Maintenance and servicing refer to the routine tasks that the operator performs to keep the ATM running. These two terms are synonymous.
Section 2
ATM Devices
This section describes the devices of the front-loading terminals of the ix series equipped with an ix vault. These devices are located either in the upper chassis or in the vault. For more information on the devices, refer to the documents listed in Appendix A.
NOTE
Your ATM may not contain all the devices described in this section. Some of them are optional and others cannot be used with certain other devices (mutually exclusive combinations).
2.1 Client Interface
The client interface is the interface between the client and the ATM. The client selects transactions, inputs amounts, receives media and tickets, and requests information at the client interface. Two styles of client interface are offered: the silhouette client interface ("contour") (Figure 1-1) and the traditional client interface ("heritage") (Figure 2-1). The client interface includes the features listed below, which are described in the following paragraphs (your ATM may not have all these features):
* Video camera location
* Slot for statement printer, output chute for 80-column ticket printer, slot for passbook printer, slot for intelligent deposit module (IDM), or signage panel
* Output chute for 40-column ticket printer or thermal ticket printer
* Card insertion slot or insert card reader
* Distribution chute
* Access panel for envelope supply or envelope dispenser slot
* Coin dispenser hopper
* Envelope deposit insertion slot
* Client keypad
* Function keys
* Client screen
* Client guiding indicators
Figure 2-1 Features of the client interface (illustrated by the traditional client interface)
1 Video camera location
2 Slot for statement printer, slot for passbook printer, output chute for 80-column ticket printer, slot for intelligent deposit module (IDM), or signage panel
3 Guiding indicators
4 Output chute for 40-column ticket printer or thermal ticket printer
5 Card insertion slot or insert card reader (insertion slot illustrated)
6 Access panel for envelope supply or envelope dispenser slot (access panel illustrated)
7 Signage panel for card reader
8 Distribution chute
9 Envelope deposit insertion slot
10 Coin dispenser hopper
11 Client keypad
12 Function keys
13 Client screen
Video camera location
The client interface contains a window for the lens of a video surveillance camera. When equipped with the proper lens, this camera shows the client's face (whether the client is standing or seated in a wheelchair).
Slot for statement printer, slot for passbook printer, output chute for 80-column ticket printer, slot for intelligent deposit module (IDM), or signage panel
If equipped with a statement printer, the ATM dispenses printed statements from this slot. If equipped with a passbook printer, a passbook can be inserted through its slot to record the details of the client's transaction. If equipped with an 80-column ticket printer, printed statements are dispensed from this slot. If equipped with an IDM in the upper chassis of the ATM, checks can be inserted through this slot for deposit. If none of these printers or the IDM is present, this area allows the placement of a logo or instructions.
Output chute for 40-column ticket printer or thermal ticket printer
After each transaction performed by the client, the 40-column ticket printer or the thermal ticket printer prints the details of that transaction on a receipt. The ATM dispenses this receipt through the output chute of the client interface.
Card insertion slot
To start a transaction, the client inserts a card (which is read by the card reader) into the card insertion slot and then removes it. This slot is only used with motorized card readers mounted in the upper chassis of the ATM. These card readers automatically pull the activation card into the ATM and then return it to the client through the same slot once the transaction is complete.
Insert card reader
The insert card reader is a manual mechanism mounted directly in the client interface designed to accept and read magnetic stripe cards.
Insert card readers have the following features:
* They read ISO tracks 1 and 2.
* The shape of the insertion slot is designed to prevent the insertion of objects larger than a magnetic stripe card.
* The card must be horizontally oriented, with the magnetic stripe on the bottom and on the right.
* The card is accessible to the client at all times.
The insert card reader reads the card when the client removes it. It uses the data obtained at the time of card removal to process the transaction.
The insert card reader cannot retract, capture, or retain cards.
Distribution chute
When the client requests media, it is presented through the distribution chute of the client interface.
Access panel for envelope supply
If the ATM is
It’s 43 pages in font size 14
You need to copy/paste and print to study better
Front-loading ATM User Guide 1062ix equipped with an ix vault
Section 1
Introduction
The internal front-loading terminals of the ix series equipped with an ix vault (Figure 1-1) are self-service ATMs. They can be installed in banks or other secure locations, such as retail stores, offices, public transport terminals, and department stores.
Figure 1-1 Internal front-loading ATM (with optional client interface silhouette)
1.1 ATM Maintenance
Before undertaking the maintenance procedures described in this manual, you must be aware of:
* The features and components of the ATM
* The maintenance contract for the ATM selected by your institution
Standard and optional components
Depending on the needs of your institution, your ATM may not have all the features described in this manual. For more information on standard and optional components, refer to the documents in Appendix A.
Maintenance options
Your institution has a choice of several maintenance plans. Before opening the ATM for maintenance, you must know the maintenance contract selected by your institution. Your manager or supervisor can provide you with this information.
1.2 Safety Instructions
ATM Terminal Maintenance
Follow the safety instructions below when servicing the ATM to reduce the risk of equipment damage and serious, even fatal, injury.
WARNING
When servicing ATMs, you must observe the precautions below to avoid the risk of equipment damage, serious injury, or death:
* Do not wear loose clothing or jewelry that could get caught in the dispenser.
* If you have long hair, ensure it does not get caught in the equipment.
* Never insert screwdrivers, pens, or other tools into the ATM module (unless expressly instructed to do so in this document). Serious injuries, fatal electrocution, or equipment damage may occur.
* Always turn off the ATM before removing or installing its peripherals.
* The client interface opening is spring-loaded and can cause injuries. To avoid any risk, stand back and hold the client interface when opening it.
Warning and caution labels
Label Definition Safety Instruction
Electric shock hazard An electric shock hazard exists near the label. Do not remove guards. Turn off power before servicing.
Warning or danger Injuries may occur. Look for the nearby warning label (electric shock, pinching hazard, moving mechanism, high temperature) describing the specific hazard.
Pinching hazard A risk of pinching (or cutting) exists near the label. Keep hands and fingers away from these pinching points.
Moving mechanism Moving parts that could snag or pull clothing, hair, skin, or jewelry into the mechanism are present near the label. Keep clothing, hair, skin, and jewelry away from the mechanism.
High temperature High temperatures that may cause pain or burns are present near the label. Do not touch the part until it has cooled down.
1.3 Using this manual
This manual provides information on the maintenance of front-loading terminals of the ix series equipped with an ix vault.
Refer to Section 2 for a description of the devices of the front-loading terminals of the ix series.
To open the vault or the upper chassis of the ATM, refer to Section 3.
Refer to Section 4 for procedures for replenishing the envelope supply.
Refer to Appendix A for titles and reference numbers of documentation concerning the standard and optional components of your ATM and the software it uses.
1.4 Terminology
This document uses the following terms:
* ATM is the abbreviation for Automated Teller Machine and is used interchangeably with terminal.
* Client refers to any person using the ATM to conduct a transaction.
* Device refers to all standard and optional components of the ATM, such as screens, printers, dispensers, and deposit modules.
* Client interface refers to the entire front part of the ATM, including the area where the client conducts transactions.
* Institution refers to any bank or company that may purchase this ATM.
* Media refers to any document (cash or note) loaded into the media dispenser and dispensed by it.
NOTE
Cash is used on some screens and reports. It means the same as the term media above.
* Module refers to an external device that can be repaired or replaced.
* Note(s) refers to documents loaded into the media dispenser and dispensed by it.
* Operator refers to the person responsible for the routine maintenance of the ATM (replenishment, for example). An operator may also diagnose certain issues.
* Screen refers to the text displayed on the client screen or on the removable operator terminal.
* Maintenance and servicing refer to the routine tasks that the operator performs to keep the ATM running. These two terms are synonymous.
Section 2
ATM Devices
This section describes the devices of the front-loading terminals of the ix series equipped with an ix vault. These devices are located either in the upper chassis or in the vault. For more information on the devices, refer to the documents listed in Appendix A.
NOTE
Your ATM may not contain all the devices described in this section. Some of them are optional and others cannot be used with certain other devices (mutually exclusive combinations).
2.1 Client Interface
The client interface is the interface between the client and the ATM. The client selects transactions, inputs amounts, receives media and tickets, and requests information at the client interface. Two styles of client interface are offered: the silhouette client interface ("contour") (Figure 1-1) and the traditional client interface ("heritage") (Figure 2-1). The client interface includes the features listed below, which are described in the following paragraphs (your ATM may not have all these features):
* Video camera location
* Slot for statement printer, output chute for 80-column ticket printer, slot for passbook printer, slot for intelligent deposit module (IDM), or signage panel
* Output chute for 40-column ticket printer or thermal ticket printer
* Card insertion slot or insert card reader
* Distribution chute
* Access panel for envelope supply or envelope dispenser slot
* Coin dispenser hopper
* Envelope deposit insertion slot
* Client keypad
* Function keys
* Client screen
* Client guiding indicators
Figure 2-1 Features of the client interface (illustrated by the traditional client interface)
1 Video camera location
2 Slot for statement printer, slot for passbook printer, output chute for 80-column ticket printer, slot for intelligent deposit module (IDM), or signage panel
3 Guiding indicators
4 Output chute for 40-column ticket printer or thermal ticket printer
5 Card insertion slot or insert card reader (insertion slot illustrated)
6 Access panel for envelope supply or envelope dispenser slot (access panel illustrated)
7 Signage panel for card reader
8 Distribution chute
9 Envelope deposit insertion slot
10 Coin dispenser hopper
11 Client keypad
12 Function keys
13 Client screen
Video camera location
The client interface contains a window for the lens of a video surveillance camera. When equipped with the proper lens, this camera shows the client's face (whether the client is standing or seated in a wheelchair).
Slot for statement printer, slot for passbook printer, output chute for 80-column ticket printer, slot for intelligent deposit module (IDM), or signage panel
If equipped with a statement printer, the ATM dispenses printed statements from this slot. If equipped with a passbook printer, a passbook can be inserted through its slot to record the details of the client's transaction. If equipped with an 80-column ticket printer, printed statements are dispensed from this slot. If equipped with an IDM in the upper chassis of the ATM, checks can be inserted through this slot for deposit. If none of these printers or the IDM is present, this area allows the placement of a logo or instructions.
Output chute for 40-column ticket printer or thermal ticket printer
After each transaction performed by the client, the 40-column ticket printer or the thermal ticket printer prints the details of that transaction on a receipt. The ATM dispenses this receipt through the output chute of the client interface.
Card insertion slot
To start a transaction, the client inserts a card (which is read by the card reader) into the card insertion slot and then removes it. This slot is only used with motorized card readers mounted in the upper chassis of the ATM. These card readers automatically pull the activation card into the ATM and then return it to the client through the same slot once the transaction is complete.
Insert card reader
The insert card reader is a manual mechanism mounted directly in the client interface designed to accept and read magnetic stripe cards.
Insert card readers have the following features:
* They read ISO tracks 1 and 2.
* The shape of the insertion slot is designed to prevent the insertion of objects larger than a magnetic stripe card.
* The card must be horizontally oriented, with the magnetic stripe on the bottom and on the right.
* The card is accessible to the client at all times.
The insert card reader reads the card when the client removes it. It uses the data obtained at the time of card removal to process the transaction.
The insert card reader cannot retract, capture, or retain cards.
Distribution chute
When the client requests media, it is presented through the distribution chute of the client interface.
Access panel for envelope supply
If the ATM is
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Suivant
I would also like to receive information on the typical architecture of an ATM network.
Thank you for your cooperation.
I am new in the field of ATMs. I am taking a training course on ATMs, cash dispensers, bill counters, and their maintenance. I would like schematics for this equipment to progress better in my training; please help me.
you will certainly have all the useful information during your training.
Moreover, a diagram is not very useful for this kind of equipment: you have a PC with expansion cards and peripherals, that's all.
--
and ... Here you go!
here is a good site to get started...............https://www.dieboldnixdorf.com/ficcdsvdoc/techpubs/ix/TP-820033-007/TP-820033-007_fram.htm
See you!