Liste des programmes vide

Bonjour, électricien

j'ai le meme souci que pjemm
tous les programmes ne s'affichent pas dans le panneau de configuration
j'ai lance ZHP DIAG
voici le resultat :



---\\ Menu de démarrage Internet (SMI) (O68)
O68 - StartMenuInternet: <FIREFOX.EXE> <Mozilla Firefox>[HKLM\..\Shell\open\Command] (.Mozilla Corporation - Firefox.) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
O68 - StartMenuInternet: <Google Chrome> <Google Chrome>[HKLM\..\Shell\open\Command] (.Google Inc. - Google Chrome.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
O68 - StartMenuInternet: <IEXPLORE.EXE> <Internet Explorer>[HKLM\..\Shell\open\Command] (.Microsoft Corporation - Internet Explorer.) -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
O68 - StartMenuInternet: <OperaStable> <Opera Stable>[HKLM\..\Shell\open\Command] (.Opera Software - Opera Internet Browser.) -- C:\Program Files (x86)\Opera\Launcher.exe
~ Keys: Scanned in 00mn 00s



---\\ Recherche particulière à la racine du système (SPRF) (O84)
[MD5.21FD41ABEB2241388C199A6CDFAB60CB] [SPRF][08/01/2014] (...) -- C:\ProgramData\ntuser.dat [262144]
~ Files: 1 Legitimates Filtered in 00mn 00s



---\\ Recherche de clés de registre Tracing (O100)
HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\JFileManager_RASAPI32 =>PUP.JFileManager
HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\JFileManager_RASMANCS =>PUP.JFileManager
HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\VisualBeeSilent_RASAPI32 =>Adware.VisualBeeToolbar
HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\VisualBeeSilent_RASMANCS =>Adware.VisualBeeToolbar
~ BTK: 49 Legitimates Filtered in 00mn 00s



---\\ Etat général des services non Microsoft (EGS) (SR=Running, SS=Stopped)
SS - | Demand 15/04/2014 257712 | (AdobeFlashPlayerUpdateSvc) . (.Adobe Systems Incorporated.) - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
SS - | Demand 12/10/2010 206072 | (GamesAppService) . (.WildTangent, Inc..) - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
SS - | Auto 17/06/2013 116648 | (gupdate) . (.Google Inc..) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
SS - | Demand 17/06/2013 116648 | (gupdatem) . (.Google Inc..) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
SS - | Demand 09/05/2011 136120 | (gusvc) . (.Google.) - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
SS - | Demand 30/03/2014 119408 | (MozillaMaintenance) . (.Mozilla Foundation.) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
SS - | Auto 26/11/2011 687400 | (NAUpdate) . (.Nero AG.) - C:\Program Files (x86)\Nero\Update\NASvc.exe
SS - | Auto 20/09/2012 29696 | C:\Windows\system32\wuaueng.dll (wuauserv) . (.Microsoft Corporation.) - C:\Windows\System32\svchost.exe
SR - | Auto 21/12/2013 65432 | (AdobeARMservice) . (.Adobe Systems Incorporated.) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
SR - | Auto 27/07/2012 239616 | (AMD External Events Utility) . (.AMD.) - C:\Windows\System32\atiesrxx.exe
SR - | Auto 12/02/2014 43336 | (Apple Mobile Device) . (.Apple Inc..) - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
SR - | Auto 11/04/2014 50344 | (avast! Antivirus) . (.AVAST Software.) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
SR - | Auto 30/08/2011 462184 | (Bonjour Service) . (.Apple Inc..) - C:\Program Files\Bonjour\mDNSResponder.exe
SR - | Demand 23/08/2012 658576 | (ePowerSvc) . (.Acer Incorporated.) - C:\Program Files\Packard Bell\Packard Bell Power Management\ePowerSvc.exe
SR - | Auto 13/07/2012 2451456 | (IconMan_R) . (.Realsil Microelectronics Inc..) - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
SR - | Auto 22/08/2012 53616 | (PGService) . (.PointGrab LTD.) - C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGService.exe
SR - | Demand 10/07/1658 0 | (WinDefend) . (...) - C:\Program Files (x86)\Windows Defender\MsMpEng.exe
SR - | Auto 10/07/1658 0 | (WMPNetworkSvc) . (...) - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe =>.Microsoft Corporation
SR - | Auto 10/09/2012 81536 | (ZAtheros Wlan Agent) . (.Atheros.) - C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe
~ Services: Scanned in 00mn 23s



---\\ Recherche d'infection sur le Master Boot Record (MBR)(O80)
Run by Michel at 27/04/2014 09:46:55
~ OS 64 not supported by MBR tool
~ MBR: 0 Legitimates Filtered in 00mn 00s



---\\ Recherche d'infection sur le Master Boot Record (MBRCheck)(O80)
Written by ad13, http://ad13.geekstog
Run by Michel at 27/04/2014 09:46:57
********* Dump file Name *********
C:\PhysicalDisk0_MBR.bin
~ MBR: Scanned in 00mn 02s



---\\ Scan Additionnel (O88)
Database Version : 13045 - (26/04/2014)
Clés trouvées (Keys found) : 2
Valeurs trouvées (Values found) : 0
Dossiers trouvés (Folders found) : 0
Fichiers trouvés (Files found) : 10

[HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C9A6357B-25CC-4BCF-96C1-78736985D412}] =>Toolbar.Orange
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CA0054A5AB3EFFE4CB5660E44A1E7DCC] =>Adware.Boxore^
C:\Windows\Tasks\34c732ce-385e-453a-80a0-2300f29d65ac-1.job =>PUP.CrossRider^
C:\Windows\Tasks\34c732ce-385e-453a-80a0-2300f29d65ac-2.job =>PUP.CrossRider^
C:\Windows\Tasks\34c732ce-385e-453a-80a0-2300f29d65ac-3.job =>PUP.CrossRider^
C:\Windows\Tasks\34c732ce-385e-453a-80a0-2300f29d65ac-5.job =>PUP.CrossRider^
C:\Windows\Tasks\cfb73d43-78a8-4543-90a8-bf14ed7ec3d1-1.job =>PUP.CrossRider^
C:\Windows\Tasks\cfb73d43-78a8-4543-90a8-bf14ed7ec3d1-2.job =>PUP.CrossRider^
C:\Windows\Tasks\cfb73d43-78a8-4543-90a8-bf14ed7ec3d1-3.job =>PUP.CrossRider^
C:\Windows\Tasks\cfb73d43-78a8-4543-90a8-bf14ed7ec3d1-5.job =>PUP.CrossRider^
[HKLM\Software\Wow6432Node\Freeven pro 1.2] =>PUP.Freeven^
[HKLM\Software\Wow6432Node\free_soft_today] =>Adware.FreeSoftToday^
~ Additionnel Scan: 246337 Items scanned in 01mn 40s



---\\ Récapitulatif des détections trouvées sur votre station
http://nicolascoolman.webs.com/apps/blog/show/27583526-pup-crossrider =>PUP.CrossRider
http://nicolascoolman.webs.com/apps/blog/show/33340107-adware-freesofttoday =>Adware.FreeSoftToday
http://nicolascoolman.webs.com/apps/blog/show/41695065-pup-anyprotect =>PUP.AnyProtect
http://nicolascoolman.webs.com/apps/blog/show/34213529-pup-manager =>PUP.Manager
http://nicolascoolman.webs.com/apps/blog/show/26609241-crapware-spyhunter =>Crapware.SpyHunter
http://nicolascoolman.webs.com/apps/blog/show/38813230-pup-jfilemanager =>PUP.JFileManager
http://nicolascoolman.webs.com/apps/blog/show/29058830-adware-visualbeetoolbar =>Adware.VisualBeeToolbar
http://nicolascoolman.webs.com/apps/blog/show/26626977-adware-boxore =>Adware.Boxore
~ MSI: 8 link(s) detected in 00mn 00s



~ 659 Legitimates filtered by white list
End of the scan (443 lines in 05mn 53s)(0)

merci à l'avance pour ton aide
mimijaja