Problem with my PCI FIREWIRE-IEEE 1394 card

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Anonymous user -  
 chialosa -
Hello, I have a problem with my camera and my input card. My PCI FIREWIRE-IEEE 1394 input card is connected and detected by my computer. But when I connect my camera to the card via its DV port, nothing happens. On the other hand, if I connect my camera via the USB port by plugging into the 2nd port of my camera (I don’t know what it’s called), my camera is detected but the import quality is very average because I’m importing as if my camera were a webcam. I tried changing the DV cable to the input card, but that didn’t change anything. I also bought a 2nd input card and that didn’t work either. A few months ago the import worked perfectly, but for some time now nothing happens and I don’t understand. And now I don’t really know what to do. Maybe something needs reconfiguring but what [?] If anyone knows, that would be nice to help me. Best regards, Jordi

Configuration: Windows XP Firefox 1.5.0.11

25 answers

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  1. trengst
     
    Hello, if I could get an answer that would be cool... I have about the same problem...;

    I plugged in my IEEE1394 and it is recognized and works correctly, and my camera and the cable also work correctly because I tested them on another PC, but my PC does not recognize the camera... all drivers are up to date... Help please
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    1. niwre
       
      I had the problem that the 1394 socket on the tower didn’t hold well; you need to try pushing it in a bit by pressing on it.
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  2. hans
     
    I have my PCI FireWire IEEE 1394 card but I lost my driver CD and reformatted my hard drive. How can I use my card again? I need your help.
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  3. yazid06251 Posted messages 42 Status Member 5
     
    I thought that if we disconnect the connectors of the cards on the motherboard (the cards stop working)—that’s what I already tested—and you can’t read anything on the USB, MMC/SD, CompactFlash I/II, Smart Media / XD Memory Stick Pro ports.
    PS/ for the FireWire 1394 card I only have three slots available which I’ve already tested as well and I don’t see any other place on the motherboard where I could install it.
    For the most problematic slot it is available too but my card won’t fit, I think it’s reserved for satellite card or something else.
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    1. GeKa Posted messages 40 Status Member 6
       
      Here are a few links where you will find diagrams and photos that will show you what I mean:
      http://www.linternaute.com/hightech/maquestion/hardware/carte_extension.shtml
      https://forums.cnetfrance.fr
      https://www.topachat.com/comprendre/monter-son-pc/index.php
      The first one is an interesting site for beginners (and seasoned users too).
      I assumed you had a tower-style unit. That's why I mentioned the highest PCI slot. If it's a case, it's the same: in any case the slots are numbered on the motherboard.
      You see the different "slots" (the long connectors with lots of pins on the motherboard). What I propose is to remove the card on slot number 1 of its socket to install your IEEE and to put the removed card back in last (see the diagram in the links above).
      Is that clearer?

      By the way, I recommend reading a bit of literature on these sites (especially L’Internaute, which is very informative in many aspects).

      See you later
      --
      Rome wasn't built in a day, so "Patience!"
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  4. alain
     
    Since I installed Windows XP SP2 I keep having problems - I had an external hard drive - Macdrive of 450GB - that worked perfectly but since (then) in Device Manager the IEEE 1394 Host Controller port my hard drive doesn't work - which is strange also is that my camcorder which worked very well under IEEE 1394 no longer works either - Do you have an answer to resolve this problem? Thank you Alain
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  5. yazid06251 Posted messages 42 Status Member 5
     
    I followed the 2nd suggestion: yes I have several USB ports and I disabled IRQ assignment for the USB ports, I reinstalled the drivers for the graphics card, but the same problem persists with the 1394 FireWire card connected. (on the screen, Monitor going to slip) pfffff... For the 3rd suggestion I completely change my FireWire card with a brand new one or are you talking about changing socket on the motherboard? Rome wasn't built in a day, I am Patient... Where could I send you images of the Device Manager with or without the 1394 FireWire card connected? to better see what happens on my PC.
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    1. GeKa Posted messages 40 Status Member 6
       
      No, your card works, there’s no need to replace it. I was talking about the PCI connection slot: your cards are plugged into the motherboard in the different PCI slots. Move your card and place it in the position of a USB card, for example, which you’ll put lower. If your cables are long enough you don’t have to change (for testing) the back of the PC (where the external connectors are), but if it works you’ll benefit from doing it so it’s clearer (that the internal order matches the external order, it looks cleaner). You’d better keep the graphics card in the first position. If not, you should change it. In fact, it’s in this physical order that XP “discovers” peripherals and assigns free IRQs. The rules I personally follow: 1) graphics card 2) specific disk cards 3) network cards (Ethernet, IEEE, modems) 4) USB and slow peripherals The system handles interrupts (I/O requests) in this order. Is that clear? -- Rome wasn’t built in a day, so “Patience!”
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  6. yazid06251 Posted messages 42 Status Member 5
     
    Hi Géka,
    For moving my card I don’t see exactly a place except the 3 slots available on the motherboard since all the other cards, as I can see, are integrated. I can only disconnect the cables from their connectors such as USB, MMC/SD, Compact Flash I/II, Smart Media / XD Memory Stick Pro ... etc... and I’ve already tried disconnecting all of these card readers and USB but it’s the same problem.
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    1. GeKa Posted messages 40 Status Member 6
       
      There's no point in unplugging the connectors; you have to remove the card from the PCI slot on the motherboard, and that's where you need to change the priority order (from the highest slot to the lowest priority slot).
      --
      Rome wasn't built in a day, so "Patience!"
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  7. Anonymous user
     
    Does anyone have a way to help me or provide a solution for me
    thank you
    0
  8. pelli81 Posted messages 9 Registration date   Status Member 1
     
    Hi,

    I had the same problem. I lent my PC to a friend to format it, and when he gave it back I couldn’t do video capture anymore.

    In Task Manager I found the card under systems, but nowhere was 1394 specified.

    I brought my camera and the cable to my retailer, who tested it → ok.

    Last resort... replace the card, which I did and now everything is fine...

    Test price: 35 CHF.
    Card price: 35 CHF.

    and now, nothing but happiness...

    Hope I’ve helped you...
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    1. Anonymous user
       
      Thank you for taking the time to respond; but the thing is I bought a second card; but I can't get it to work; in the device manager it appears but it says that Windows cannot load the required drivers.
      And when I bought it I didn't have a CD included; in the manual it says that the drivers are delivered with Windows but I don't understand.
      If someone knows where to download drivers for:
      PCI FIREWIRE-IEEE 1394 controller card
      let them know.
      thanks again for your attention.
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    2. sweetsixteen
       
      okay I bought a new Pi board and nothing works .. :S
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  9. Anonymous user
     
    Actually, I sent my camera for warranty and they told me there was indeed a problem and they sent me another one; thanks to those who helped me.
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  10. jéjé
     
    Hello, I have a problem with my Samsung VP-D371 camcorder. I bought an IEEE 1394 card and installed it on my computer, but when I connect my camcorder to the computer, it doesn't recognize it at all. If someone can help me, please. Thank you.
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  11. sweeet sixtenne
     
    I also have the same problem but before my card worked full well and since I changed my card and put it on my new computer it worked, right?
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    1. GeKa Posted messages 40 Status Member 6
       
      What does the Device Manager say (Control Panel / System / Hardware in System Properties / Device Manager / IEEE 1394 Bus Controllers / OHCI Compatible Host Controller IEEE 1394 VIA / right-click / Properties) — it should say “This device is working properly”; if not, click “Troubleshoot”. For drivers, follow the link support.microsoft.com/kb/310433 or go to the site “tous les drivers.com”. Regards Rome wasn’t built in a day, so “Patience!”
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  12. yazid06251 Posted messages 42 Status Member 5
     
    Hello,

    I have a Compaq Presario desktop PC with Windows Vista Home Premium, Basic edition. I installed a PCI FireWire 1394a card for transferring my videos to the PC. The problem is that my PC won’t start. I install the card after Windows starts; everything works fine, the card is recognized in Device Manager, and I can read and transfer my videos from the camcorder to the PC. Strange thing is that as soon as I restart, there’s nothing on the screen, the monitor stays on, and the unit (RAM) is still present. Unbelievable. Please help me.

    For information:
    - Processor: AMD Athlon 64 Processor 3500+ 2.0 GHz
    - Operating System: 32-bit
    - RAM: 1406 MB
    - PCI Slots: Three (available)
    - PCI Express x16: One (available)
    - Hard Drive: SATA 3G (3.0 Gb/sec) 250 GB, 7200 rpm
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  13. GéKa
     
    You said: "I install the card after Windows starts up, everything works fine." I wouldn't have dared to plug a card in 'hot', we have every chance of messing something up (the bus, the card, the I/O port). I think that's what happened if you have "nothing left."
    First test: remove the card (PC powered off); Restart. OK or KO? If KO, the motherboard is damaged, >>> SAV
    Second test: plug my card into a friend's PC (PC POWERED OFF PLEASE) to see if it's still alive; if yes, maybe the PCI port didn't like the manipulation, in which case SAV

    Basic rule: NEVER CONNECT OR DISCONNECT UNDER POWER (except peripherals that can be "dismantled" or "ejected" by the software, which puts them out of power).
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  14. yazid06251 Posted messages 42 Status Member 5
     
    Hello,
    Thank you for replying to me Géka,
    This is what I did with each of my interventions (PC power off) and this is what I did at the first installation of my FireWire card, I tried everything even unplugging all that is card reader..USB etc... I also tried the 3 PCI housing expansion ports available, but when I restart oops the screen shows nothing as if it was in standby but the unit boots and runs, with my test installation of the FireWire card hot at the start of Windows with new hardware detected automatic installation of the PCI 1394 card, I connect the camcorder I transfer my videos and when I restart with the card installed oops same problem (the unit boots without a screen) for the FireWire 1394 card it supports hot-plugging and nothing has been damaged as you said since it works. If only someone could help me solve this problem and close the unit with the FireWire card installed. Thank you.

    By the way Géka, what does Restart mean. OK or KO? If KO, did the motherboard get damaged, >>> Service ???
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    1. GéKa
       
      Good evening, the phrase Redémarrer. OK or KO was meant to say that if OK the motherboard is healthy and (normally, in that case the gadget should start correctly. KO >>> SAV means if it doesn’t work, after-sales service (KO is the shorter form and means the opposite of OK, we often use it in schematics).

      Have you tried starting in Safe Mode (F8 at startup on your computer) to see if it works
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  15. yazid06251 Posted messages 42 Status Member 5
     
    Good evening,

    I can't try starting in Safe Mode since the BIOS screen doesn't display. In any case, without installing the FireWire card, the PC runs fine and Windows starts without issue. After Windows has started, I install the card and everything works fine at that moment. The card is recognized and I can transfer my videos from my camcorder to the PC. The problem is that when I restart with the card installed, I get a black screen (nothing shows up as if the screen is in sleep mode) but the unit boots normally and runs slowly. Now, what I would like to know is whether my motherboard supports this so-called FireWire card to start Windows? Is there a trick? Or has anyone else had the same problem?
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    1. GéKa
       
      Can you check if you have an interrupt address conflict. PC started, card connected and functioning, you go to Control Panel System (toward the end of the list) Hardware tab Device Manager IEEE 1394 Host Controller IEEE 1394 Compatible OHCI VIA... something like that Resources tab: at the bottom you have a list of Conflicting Devices normally you should have No conflict in the box If the conflict has been resolved automatically (yes, it can do so in some cases) note the settings of the upper window, in particular the IRQ. Repeat the procedure WITHOUT your card and check the IRQs of the other devices (all ancillary devices (except disk, memory and system)) to find if there is one with IRQ 16 (which should normally be assigned to this type of card) Personally I’d suspect the video card (which is usually on IRQ 18, but sometimes they are misconfigured). Good luck
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  16. yazid06251 Posted messages 42 Status Member 5
     
    Hello Geka,
    So,
    PC started, PCI FireWire card connected.
    Device Manager: card well recognized and installed automatically after searching for new hardware.
    IEEE 1394 Host Controllers option compatible OHCI.
    Resources: Memory Range FDFF800-FDFFFFFF
    I/O Range CC80-CCFF
    IRQ 0x00000010/(16)
    No conflicts

    Restart with all that, problem nothing shows (Monitor going to slip)

    PC started without FireWire PCI card connected.
    Device Manager: IDE ATA/ATAPI Controllers
    IDE Channel
    IDE Channel
    Proprietary IDE Channel Resources IRQ 0X0000000 F(15)
    Proprietary IDE Channel Resources IRQ 0x0000000 E(14)
    Standard PCI Double Channel IDE Controllers Proprietary Resources IRQ 0x0000010 (16)
    No conflicts either and the PC starts normally. so I don’t see where the address or interrupt conflict you mentioned.
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    1. GeKa Posted messages 40 Status Member 6
       
      A small thing that intrigues me (and which could be the cause of the problem.
      What does the device "IDE Controllers standard PCI Dual Channel" IRQ Resources Property 0x0000010 (16) say
      when the card is functioning? Because when the IEEE card isn’t present, it’s him who takes IRQ 16.
      I think that’s what prevents the startup, whereas at hot plug it works.
      If that’s the source of the issue, I don’t know how to solve it, except changing IRQ if there are switches or jumpers on the cards (which is not always the case, sometimes they’re ‘straps’ in the form of soldering) and assigning a free IRQ.
      Where did you buy your PC? He might perhaps help you?
      --
      Rome was not built in a day, so "Patience!"
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  17. yazid06251 Posted messages 42 Status Member 5
     
    Ahh, I think we’re getting a little close to the problem,
    the device "IDE Standard Controller Double Channel PCI" Resource Property IRQ 0x00000(16) when the card is working says:
    Already it becomes 60 IDE Standard Controller Double Channel PCI. all with yellow exclamation points!
    Property,
    General: for each one it’s the same: means:
    This device cannot find enough free resources to operate. (Code 12)
    If you want to use it, you will need to disable one of the other devices in this system.
    Click “Search for solutions” to send data about this device to Microsoft and check if a solution is available.
    Resource Settings: This device could not find enough usable free resources.
    If you want to use this device, you must disable other devices in your system.

    But which devices in my system could I disable???
    If that’s what you think is the cause of the problem, how could I change the IRQ?
    By the way, I bought my PC at a big store (Carrefour) and I don’t think they can help me since I’ve already asked for information about the Firewire card and the cable etc... I’ve never gotten a clear answer.
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  18. yazid06251 Posted messages 42 Status Member 5
     
    By the way GIKA, Connected Card,
    Host Controller Properties compatible IEEE 1394 VIA OHCI
    Generates/ This device functions correctly.
    Resources/ Memory range FDFFF800-FDFFFFF
    I/O range CC80-CCFF
    IRQ 0x00000010 (16).
    See you soon.
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    1. GeKa Posted messages 40 Status Member 6
       
      >>>First note: when we talk about IRQ 16 it is actually the sixteenth and it is worth 15 since we start at zero (I know it's complicated but I'm not the one who came up with this pile of ... called a PC)

      >>>Second note: the invention of the computer “plug & play” for cards consists precisely in automatically assigning IRQs, but this wonderful system does not always work (it actually depends on the configuration and the order of device detachment by the BIOS during boot). So in this case you must “correct” the automatic assignment.

      1/ For your culture, and it’s always good to know a bit what you’re doing on a PC or a girl (both are sensitive ... and whimsy! Oops I sense I’m going to make new girlfriends???), go to the following link: https://www.commentcamarche.net/contents/1020-interruptions-materielles-irq-et-conflits

      2/ If you have +several USB ports, you can already try the following manipulation
      In the BIOS disable the IRQ assignment of your USB ports, reinstall the drivers for the graphics card and everything may fall into place, you’ll see it will reassign the USB ports to the same IRQ, but that’s not a problem (same type of peripheral).

      3/ You can also try changing your PCI card from slot (the system “discovers” them in the order they are physically, and IRQ assignment happens as you go)

      Keep me posted if it works. Otherwise we’ll try something else...
      --
      Rome wasn’t built in a day, so “Patience!”
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  19. sweeet sixtenne
     
    Hello I have another problem when I come to install my PCI card the connection doesn’t work and I connected my son firewire to my camera and I tried to capture and nothing happens can you be my camera does it have a problem ?? I tried at my friends’ place and nothing works
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  20. yazid06251 Posted messages 42 Status Member 5
     
    Thank you for the links but unfortunately it doesn’t get me anywhere!
    What I’m trying to figure out is why the PC doesn’t reboot after inserting the IEEE card, the three slots available are intended for this kind of card!!! why does it work once the IEEE card is installed after startup? there must be a trick...
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    1. GeKa Posted messages 40 Status Member 6
       
      Why? Because the IRQ assignment that happens during physical startup (powering on the cards and device detection) fails when it reaches your IEEE card (IRQ 16 is ALREADY allocated), so you have an IRQ conflict. On the other hand, when you plug it in "live," it overrides the device that had it.
      Change PCI slot cards and your IEEE will work (worst case for testing, leave the USB unplugged if you don't need it to boot)
      --
      Rome wasn't built in a day, so "Patience!"
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