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My tablet turned off

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lili2468 Posted messages 79 Status Member -  
 Aishoush -
Hello, I have a SAMSUNG touchscreen tablet and yesterday I was using it as usual when suddenly it turned off. I thought it was the battery but it's not, and I can't turn it back on.

Can you please help me?

Thank you in advance for your help.

3 answers

  1.
    TheSunshine Posted messages 20 Status Member 30
     
    Good evening,

    Try holding down the volume down button and the power button for 10 seconds and see if that works..

    Have a good evening
    32
    1. lili2468 Posted messages 79 Status Member 1
       
      thank you it worked

      have a good evening and thank you again
      1
    2. TheSunshine Posted messages 20 Status Member 30
       
      Happy for you,
      Good evening.
      1
    3. isabel38
       
      Good evening, my Galaxy Tab 3 turned off and I thought it was the battery, but it's not that, and I can't turn it back on.
      Can you help me please? THANK YOU
      0