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My tablet turned off

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lili2468 Posted messages 79 Status Membre -  
 Aishoush -
Hello, I have a SAMSUNG touchscreen tablet and yesterday I was using it as usual when suddenly it turned off. I thought it was the battery but it's not, and I can't turn it back on.

Can you please help me?

Thank you in advance for your help.

3 réponses

Réponse 1 / 3
TheSunshine Posted messages 20 Status Membre 30
 
Good evening,

Try holding down the volume down button and the power button for 10 seconds and see if that works..

Have a good evening
32
lili2468 Posted messages 79 Status Membre 1
 
thank you it worked

have a good evening and thank you again
1
TheSunshine Posted messages 20 Status Membre 30
 
Happy for you,
Good evening.
1
isabel38
 
Good evening, my Galaxy Tab 3 turned off and I thought it was the battery, but it's not that, and I can't turn it back on.
Can you help me please? THANK YOU
0