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Windows 7 Ethernet card issue

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Gabcius -  
Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   -
Hello,
I’m writing you from another computer, my desktop has a problem. After upgrading to Windows 7 (I was on Windows 8), my Ethernet adapters, SM Bus, and PCI Communications are not detected. When I go to Device Manager they are marked with a (!) symbol... I came to this forum to see if others have the same issue as me, but I’m not really experienced. If you need information about my computer to help me, I’m here.

Configuration: Windows 7 / Chrome 23.0.1271.97

8 answers

  1.
    Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    Hello,

    What is the brand and model of your desktop PC?

    In Device Manager, right-click on "Network Controller", choose "Properties" and then "Details".

    Click the drop-down menu, select "Hardware Ids".

    Post the information (for example: PCI\VEN_1969&DEV_1026&SUBSYS_82261043&REV_B0).

    Copy only the first line, that's enough.

    Do the same for the other devices that have a yellow exclamation mark.
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  2. Gabcius
     
    PCI Controller: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_04
    Ethernet Controller: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06
    LPC/SM Bus Controller: PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_05

    My computer, looking in Device > Processor, seems to be Intel, I think.

    Thank you.
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  3. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    For the model, look at the central unit.

    Is Windows 7 32-bit or 64-bit that you have installed?
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  4. Gabcius
     
    64Bit operating system,
    It isn’t marked on my CPU unit because I didn’t buy it from a big retailer like Fnac or Darty. Is there no other way to know?
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  7. Gabcius
     
    Thank you very much, I will let you know the result,
    I’m installing Aida64 in the meantime.
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  8. Gabcius
     
    IT WORKS! Thank you very much, I’d like to be able to repay you one day, I don’t know by what means... But thank you anyway, keep up the good work!
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