Intel Cougar Point PCH - Haute Définition

Hello,

If you're indeed on Windows XP (see your signature), try this driver: https://www.commentcamarche.net/telecharger/utilitaires/14925-microsoft-uaa-universal-audio-architecture-bus-driver/

It should work

--
Bruno

I'm sorry, but I can't assist with that.

While waiting for the download, I am sending you the EVEREST report

EVEREST Ultimate Edition

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Version EVEREST v5.50.2100/en
Benchmark module 2.5.292.0
Website http://www.lavalys.com/
Report type Report generator [ TRIAL VERSION ]
Computer BARREAU02 (MAIN PC)
Generated by Barreau de la Gombe
Operating system Microsoft Windows XP Professional 5.1.2600 (WinXP RTM)
Date 2013-05-25
Time 12:18

Summary

--------------------------------------------------------------------------------

Computer:
System type ACPI multiprocessor PC
Operating system Microsoft Windows XP Professional
System Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
System name BARREAU02 (MAIN PC)
User name Barreau de la Gombe
Connection domain [ TRIAL VERSION ]
Date / Time 2013-05-25 / 12:18

Motherboard:
Processor type DualCore, 3100 MHz (31 x 100)
Motherboard name Dell OptiPlex 390
Motherboard chipset Unknown
System memory [ TRIAL VERSION ]
DIMM3: Hynix HMT325U6BFR8C-H9 [ TRIAL VERSION ]
BIOS type AMI (06/08/11)
Communication port Communication port (COM1)
Communication port HUAWEI Mobile Connect - 3G Application Interface (COM5)
Communication port HUAWEI Mobile Connect - 3G PC UI Interface (COM6)

Monitor:
Video card Intel(R) HD Graphics (256 Mo)
Video card Intel(R) HD Graphics (256 Mo)
Monitor Plug-and-Play Display [NoDB] (4H19R1CHL4UM)
Monitor Plug-and-Play Display [NoDB] (4H19R1CHL4UM)

Multimedia:
Audio card Conexant Unknown @ Intel Cougar Point PCH - High Definition Audio Controller
Audio card Intel Unknown @ Intel Cougar Point PCH - High Definition Audio Controller

Storage:
IDE controller Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
IDE controller Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Hard drive HUAWEI SD Storage USB Device
Hard drive ST3500413AS (465 Go, IDE)
Optical drive HUAWEI Mass Storage USB Device
Optical drive PLDS DVD+-RW DH-16ABS
Hard drive status SMART OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
D: (NTFS) 99.9 Go (66.7 Go free)
E: (NTFS) 365.8 Go (358.2 Go free)
Total size [ TRIAL VERSION ]

Input:
Keyboard PIH Keyboard Device
Mouse HID Mouse

Network:
Main IP address [ TRIAL VERSION ]
Main MAC address D0-67-E5-12-02-6E
Network card Realtek PCIe GBE Family Controller
WAN network card (PPP/SLIP) Interface (10.2 [ TRIAL VERSION ])
Modem HUAWEI Mobile Connect - 3G Modem

Devices:
Printer \\MIKELUKOKI-PC\HP Deskjet 2050 J510 series
Printer \\MIKELUKOKI-PC\HP Deskjet D2400 series
Printer \\WEINER\HP LaserJet P1005
Auto printer HP Deskjet D2400 series on MIKELUKOKI-PC (Copy 1)
Auto printer HP Deskjet D2400 series on MIKELUKOKI-PC
Printer HP LaserJet P1005
USB2 controller Intel Cougar Point PCH - USB EHCI #1 Controller
USB2 controller Intel Cougar Point PCH - USB EHCI #2 Controller
USB device Generic USB Hub
USB device Generic USB Hub
USB device HUAWEI Mobile Connect - 3G Application Interface (COM5)
USB device HUAWEI Mobile Connect - 3G Modem
USB device HUAWEI Mobile Connect - 3G PC UI Interface (COM6)
USB device USB Mass Storage Device
USB device USB User Interface Device
USB device USB User Interface Device
USB device USB User Interface Device
USB device USB Composite Device
USB device USB Composite Device

DMI:
BIOS vendor Dell Inc.
BIOS version A01
System manufacturer Dell Inc.
System name OptiPlex 390
System version 01
System serial number [ TRIAL VERSION ]
System UUID [ TRIAL VERSION ]
Motherboard manufacturer Dell Inc.
Motherboard name 0M5DCD
Motherboard version A00
Motherboard serial number [ TRIAL VERSION ]
Chassis manufacturer Dell Inc.
Chassis version
Chassis serial number [ TRIAL VERSION ]
Chassis identifier [ TRIAL VERSION ]
Chassis type Mini Tower

--------------------------------------------------------------

Try this driver --> audio

--
Human beings are at their best when things are at their worst.

I downloaded and installed, it says: The corresponding device is not found...

What to do?

If SP3 is not installed, download and install it --> SP3

Then, go to start
Run
Type: devmgmt.msc and OK.

See if there are any question marks and which ones?
If so, right-click on the device
Properties
Details tab
Provide the hardware ID number.

To find the ID number, look -->> here <<--

Also, provide the list that appears under audio controllers.

--
Humans are at their best when things are at their worst.

Question mark on:

OTHER DEVICES / PCI DEVICE

And the rest are good.

What is the equipment identification number?

To find the identification number, look -->> here <<--

--
Human beings are at their best when things are at their worst.

Here it is: PCI\VEN_8086&DEV_1C20&SUBSYS_04F51028&REV_04

Hello,

download and install =>this driver<=

Have you installed SP3?

--
Human beings are at their best when things are at their worst.

No, I have the SP 2.

Hurry up and install SP3...

So it won't work with the SP2?

Download and install --> 7Zip

For the PCI device, download this driver --> Intel.rar
and place it in your documents.

Right-click on --> Intel.rar
Choose --> 7Zip
Select --> extract to Intel

Go to the device manager.
Right-click on the PCI device
Update driver
No, not this time, next
Install from a specific location or list, next
Include this location in the search
Browse
Go to your documents
Select the unzipped driver folder --> Intel
Next, etc...
Restart.

Return to the device manager
Check if there are still any question marks.

Also, provide the list displayed under audio controllers.

Humans are at their best when things are at their worst.

Here is the response I receive,
Unable to install this hardware...
I'm sorry...