View original (French)

Erreur lors du lancement de l'installateur

Prada97 Posted messages 11 Status Member -  
fgdu54 Posted messages 36 Status Member -
Hello, when I download software it works one time out of two. Most of the time a message appears: "ERROR LAUNCHING INSTALLER". I can't take it anymore, I can barely download anything even the most basic software like VLC media player! I read somewhere that I should rename the software or change its folder but that still doesn't work...
Please if you have a solution, take the time to respond..

A desperate computer user...

2 answers

Answer 1 / 2
ElementW Posted messages 5690 Status Contributor 1 293
 
"Even the most basic software like VLC": I hope at least you're downloading from official sources (http://www.videolan.org/vlc/ for VLC).

"ERROR LAUNCHING INSTALLER": this seems to be a corruption of Windows installer.
If the first "solution", downloading from the right place and not from installers stuffed with ads and adware, doesn't work, open a console by:
- On Windows Vista/7/8, searching for "cmd", then right-clicking -> open as administrator
- On Windows XP, pressing Windows + R, typing "cmd" in the window then hitting enter
A black window will appear. Enter the text "sfc /scannow", press enter and wait.
11
Prada97 Posted messages 11 Status Member 2
 
Thank you very much for your response, but when I type sfc /scannow it says: "To use the sfc utility, you must be a user running a control session." What should I do?
0
ElementW Posted messages 5690 Status Contributor 1 293
 
I said to search for "cmd" in the start menu, then right-click on "cmd.exe" -> run as administrator.
If you're on Windows 8, I think searching for "Command Prompt" in the settings should be enough (you need to click on it to launch it, of course).
0
Prada97 Posted messages 11 Status Member 2
 
Thank you, it worked, but it didn't solve my problem at all. It still persists... Thank you anyway :)
0
Answer 2 / 2
fgdu54 Posted messages 36 Status Member
 
A big thank you to Gravgun, I had the same problem with "error launching installer" and thanks to you everything is sorted out. Your help was clear, concise, and precise. THANK YOU.
0