Windows 7 Startup Failure - Repeated System Restore
Vincent_06
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JimmyKonnors Posted messages 1683 Status Member -
JimmyKonnors Posted messages 1683 Status Member -
Hello,
I have a problem with my HP Pavilion G7 - AMD Athlon II 360 Dual Core - 4.0 GB of RAM.
I have Windows 7 Home Premium 64-bit.
During a startup, it displayed "No bootable device -- insert boot disk and press any key": classic. After changing the order of the HDD in the BIOS, I was able to get W7 to detect it again.
However, the assistant gets stuck on the Recovery System. It keeps rebooting until I launch the Recovery system. I cannot start it with "Launch W7 normally."
When the recovery system is running, the HP assistant offers me the option to restore to a later backup point, which I do. It reboots and the computer starts. Great.
After a subsequent startup, the error recurs. I realize when restoring once again that it happens just after W7 has installed a new update.
The update in question is called "Security Update for Windows 7 for x64-based Systems (KB2813347)." I have disabled it in Windows Update.
I plan to reinstall W7, but I would like to know if there is another solution, and if the update issue is valid.
Thank you in advance for your responses.
I have a problem with my HP Pavilion G7 - AMD Athlon II 360 Dual Core - 4.0 GB of RAM.
I have Windows 7 Home Premium 64-bit.
During a startup, it displayed "No bootable device -- insert boot disk and press any key": classic. After changing the order of the HDD in the BIOS, I was able to get W7 to detect it again.
However, the assistant gets stuck on the Recovery System. It keeps rebooting until I launch the Recovery system. I cannot start it with "Launch W7 normally."
When the recovery system is running, the HP assistant offers me the option to restore to a later backup point, which I do. It reboots and the computer starts. Great.
After a subsequent startup, the error recurs. I realize when restoring once again that it happens just after W7 has installed a new update.
The update in question is called "Security Update for Windows 7 for x64-based Systems (KB2813347)." I have disabled it in Windows Update.
I plan to reinstall W7, but I would like to know if there is another solution, and if the update issue is valid.
Thank you in advance for your responses.
10 answers
Once you're at the office with the traditional method, run chkdsk, which should fix your registry errors.
In the Start menu, type cmd in the search bar and then in the command prompt that you open in admin mode, type chkdsk /f
Once it's finished, restart and let us know if it's resolved.
See
http://www.infoprat.net/astuces/windows2k_xp/commandes/chkdsk.php
In the Start menu, type cmd in the search bar and then in the command prompt that you open in admin mode, type chkdsk /f
Once it's finished, restart and let us know if it's resolved.
See
http://www.infoprat.net/astuces/windows2k_xp/commandes/chkdsk.php
I'm sorry, I couldn't test this morning.
I did the operation but upon restarting, same issue! No boot device!
I can no longer restore from a backup that doesn't have issues. So it doesn't come from the update.
I did a Primary Hard Disk check in the BIOS menu.
The response: Hard Disk 1 (303) ??
I would like to turn it on at least once to transfer everything to the external hard drive I just bought. After that, I will restore the system.
I did the operation but upon restarting, same issue! No boot device!
I can no longer restore from a backup that doesn't have issues. So it doesn't come from the update.
I did a Primary Hard Disk check in the BIOS menu.
The response: Hard Disk 1 (303) ??
I would like to turn it on at least once to transfer everything to the external hard drive I just bought. After that, I will restore the system.
So go here and download a real Windows 7 ISO, not a manufacturer backup.
https://www.winmacsofts.com/telechargement-direct-de-liso-de-windows-7-avec-sp1/
You choose Windows 7 Home Premium x64 at the bottom because I think that's what you have.
Burn it if you can, then put it in your PC and boot from it.
When you reach the menu, run a startup repair.
https://www.winmacsofts.com/telechargement-direct-de-liso-de-windows-7-avec-sp1/
You choose Windows 7 Home Premium x64 at the bottom because I think that's what you have.
Burn it if you can, then put it in your PC and boot from it.
When you reach the menu, run a startup repair.
I'm sorry, but the Windows 7 ISO restores Windows to its original state, so you may lose your files.
Regarding the backup that HP offers during Recovery mode, it is supposed to save everything from the D: drive of your hard disk. However, if it says it couldn't back everything up because the disk is full, you may not recover all your personal files.
I haven't been able to turn it back on yet. I really want to have my files in place before reinstalling Windows 7..
Thank you for your help.
Regarding the backup that HP offers during Recovery mode, it is supposed to save everything from the D: drive of your hard disk. However, if it says it couldn't back everything up because the disk is full, you may not recover all your personal files.
I haven't been able to turn it back on yet. I really want to have my files in place before reinstalling Windows 7..
Thank you for your help.
Hello there. Here’s what is good to do, to follow or not to follow. First, download a live Ubuntu image, which will allow you to boot your computer into Linux without losing any data. This way you can recover your data directly onto an external hard drive.
Next, I disagree with JimmyKonnors saying that chkdsk repairs registry errors: it only fixes possible and potential errors on a hard drive.
Finally, once you have everything backed up, if your recovery tool allows it, perform a factory reset. Also, I believe this update has a bug. Indeed, several computers do not restart anymore because of this update (from what I’ve heard and seen). So reinstall your PC cleanly, hide this update, and see if things improve. If in doubt of the test, at the same time to be sure, install this update when everything is functioning (without installing any software or restoring the data) and if the computer crashes, then you can be sure that it’s the update.
Next, I disagree with JimmyKonnors saying that chkdsk repairs registry errors: it only fixes possible and potential errors on a hard drive.
Finally, once you have everything backed up, if your recovery tool allows it, perform a factory reset. Also, I believe this update has a bug. Indeed, several computers do not restart anymore because of this update (from what I’ve heard and seen). So reinstall your PC cleanly, hide this update, and see if things improve. If in doubt of the test, at the same time to be sure, install this update when everything is functioning (without installing any software or restoring the data) and if the computer crashes, then you can be sure that it’s the update.
No, it won't reinstall Windows 7 unless you tell it to do so from the CD menu. You will have several options to repair or reinstall, so you will choose to repair the startup. It will then look for the old Windows installations and try to rebuild the boot sector, so when the PC restarts, it will find your Windows 7 installation and be able to boot from it normally.
Thank you very much, 2 different answers :) I don't know what to choose..
- Option 1: Windows 7 ISO: startup repair
- Option 2: Install Linux, back up files, factory reset
I think option 1, even if it fails, allows for an easier rollback, right? What do you advise? =)
- Option 1: Windows 7 ISO: startup repair
- Option 2: Install Linux, back up files, factory reset
I think option 1, even if it fails, allows for an easier rollback, right? What do you advise? =)
I didn't say Linux installation :) I said a live version, which means everything loads from the CD or USB stick, depending on your preference. Nothing is modified on your machine. In fact, Linux is on the CD or USB stick, so there's no data loss; that's what I use when I need to recover documents after a major PC crash.
For me, a Linux installation is a last resort when a simple repair of the boot process no longer works, so I use Ubuntu to back up my files and then reinstall Seven afterwards. As for chkdsk, it repairs file system errors and performs a disk cleanup, so in that case, it's perfect.
See:
http://www.infoprat.net/astuces/windows2k_xp/commandes/chkdsk.php
See:
http://www.infoprat.net/astuces/windows2k_xp/commandes/chkdsk.php
That's exactly what I'm saying: chkdsk is a basic command to check and repair damaged sectors (usually that's what causes errors on a hard drive). Indeed, reboot repair can be beneficial. However, that doesn't rule out that this update could have messed up other things. That's why I recommend using a live CD of Linux which, I remind you, doesn't install anything on the hard drive of the concerned PC, allows you to back up your data, and thus start fresh.
After all, it's just a suggestion, and since I'm doing this all day long due to my job, believe me, it solves quite a few problems compared to just doing surface work like this.
After all, it's just a suggestion, and since I'm doing this all day long due to my job, believe me, it solves quite a few problems compared to just doing surface work like this.
It's certain, but first I think simply repairing the system via the Windows 7 ISO is a good, simple, and quick way. I believe his PC just lost the MBR. If that doesn't work, using a live Ubuntu session to recover his data remains the best solution to retrieve his files before formatting, that's for sure.
slt
1/ try to repair Windows 7
https://www.commentcamarche.net/faq/35705-creer-et-utiliser-un-disque-de-reparation-avec-windows
or do this:
https://www.commentcamarche.net/faq/861-disque-dur-erreur-disque-non-systeme-no-system-disk
2/ reinstall Windows:
https://www.commentcamarche.net/faq/35750-reinstaller-windows-tous-systemes-toutes-marques
3/ check if the disk is properly connected (if under warranty, contact customer service without opening the PC to avoid losing the warranty)
4/ if the problem persists, it means the hard drive is defective: it probably needs to be replaced
you can check if there is an issue with the disk using ultimate boot cd, hirenboot cd ... see this link
https://www.commentcamarche.net/informatique/composants/25371-tester-des-composants-de-pc-les-meilleurs-outils-gratuits/#q=tester+materiel&cur=1&url=%2F
recover the data first if possible like this:
https://forums.commentcamarche.net/forum/affich-37585760-recuperer-les-donnees-de-son-disque
1/ try to repair Windows 7
https://www.commentcamarche.net/faq/35705-creer-et-utiliser-un-disque-de-reparation-avec-windows
or do this:
https://www.commentcamarche.net/faq/861-disque-dur-erreur-disque-non-systeme-no-system-disk
2/ reinstall Windows:
https://www.commentcamarche.net/faq/35750-reinstaller-windows-tous-systemes-toutes-marques
3/ check if the disk is properly connected (if under warranty, contact customer service without opening the PC to avoid losing the warranty)
4/ if the problem persists, it means the hard drive is defective: it probably needs to be replaced
you can check if there is an issue with the disk using ultimate boot cd, hirenboot cd ... see this link
https://www.commentcamarche.net/informatique/composants/25371-tester-des-composants-de-pc-les-meilleurs-outils-gratuits/#q=tester+materiel&cur=1&url=%2F
recover the data first if possible like this:
https://forums.commentcamarche.net/forum/affich-37585760-recuperer-les-donnees-de-son-disque
Hello everyone!
I'm sorry for not providing an update after my issue.
Restoring the system with the W7 iso CD did not work; it recognizes the system boot error, but during the final reboot, it crashes again.
I then tried the Linux Live CD, and miraculously, before I could even boot from the CD, one of the previous system restorations worked. I really don't understand why...
Anyway, I just wanted to say that upon startup, a system message appeared:
window: vspdfprsrv.exe System Error
Message: the file rtl140.bpl is missing
What does this mean?
Should I reinstall W7 or is there another way?
(I've started backing up all my files in the meantime)
Thank you in advance.
I'm sorry for not providing an update after my issue.
Restoring the system with the W7 iso CD did not work; it recognizes the system boot error, but during the final reboot, it crashes again.
I then tried the Linux Live CD, and miraculously, before I could even boot from the CD, one of the previous system restorations worked. I really don't understand why...
Anyway, I just wanted to say that upon startup, a system message appeared:
window: vspdfprsrv.exe System Error
Message: the file rtl140.bpl is missing
What does this mean?
Should I reinstall W7 or is there another way?
(I've started backing up all my files in the meantime)
Thank you in advance.