Meetic Login Solved

Question

Hello,

Hello,
for the past few days it has been absolutely impossible for me to log into Meetic as if my account had disappeared: whether I enter my email address or my username with my password... it keeps asking me again as if there was an error. My subscription is still active and it seems that I have also disappeared (checked on another computer). Moreover, I keep landing on a maintenance page... no matter how I try to reach their homepage. Is there a connection with the transition from MSN to Outlook?
Thank you for your responses

Configuration: Mac OS X Snow Leopard (10.6.8) / Chrome 25.0.1364.172

Christophe - Meetic · Answer

Hello mao74,

You reported an issue accessing your Meetic account on the forum.

We sincerely apologize for the inconvenience caused.

To handle your request quickly, we invite you to contact our Customer Service directly by clicking on this link: https://www.meetic.fr/faq/

You have the option to send them an email using the 'Ask a question' form located at the bottom of the page in the relevant section for your request.

Our advisors will be pleased to assist you!

We remain at your disposal for any further information.

mao74 · Answer

Hello,
I have received a response from Meetic regarding "my account" that they have restored... except that I cannot access it at all: I always end up on this "maintenance" "page".
Thank you for your response.
Best regards.

Christophe - Meetic · Answer

Hello mao74,

We are aware of your difficulties and are sincerely sorry for the inconvenience caused.

Please send us your customer number and your registration email address via private message.

We will get back to you shortly to help you log in.

We remain at your disposal.

mao74 · Answer

Hello,
it's been nearly 48 hours since I sent everything to Meetic via the link you provided me and... no response.
They have my email address and my IP (given because they could have accidentally blocked me).
No matter how I connect, the homepage is invariably on "maintenance page", so it's impossible to enter my username and password.
It's been over 10 days that this has been going on, they keep compensating me thinking they have solved my problem... I CANNOT access the PAGE!!!!!!
Customer number: where is it?
Best regards.

Christophe - Meetic · Answer

Hello mao74,  Could you please send us your registered email address and your username in a private message?  We will conduct checks on your account access and will provide you with a quick response.

mao74 · Answer

Hello again, what do you mean by a private message? I have already sent this information through the link you provided... And still no response.

Christophe - Meetic · Answer

Click on my name: "Christophe - Meetic".

You will be redirected to information related to my profile and you will have the option to send me a private message by clicking on "Send him a message".

This will allow you to communicate your profile identification information to me without it being publicly visible on the forum.

I remain available.

Christophe - Meetic · Answer

Hello mao74,

After checking your profile, based on the information you provided, we confirm that your Meetic account is indeed activated.

You should be able to log in as normal.

However, we noticed that your IP address appears as an anonymous proxy.

Therefore, you are redirected to a maintenance page when you access meetic.fr, for security reasons.

We invite you to contact your Internet Service Provider to request a change to your IP address settings, explaining to them that its anonymity prevents you from accessing certain sites.

Please feel free to get back to us once you have contacted them so we can confirm together the resolution of your access issue.

mao74 · Answer

Good evening, how come I've never had this problem before?

Christophe - Meetic · Answer

Good evening,

It may have occurred due to a modification made by your service provider or a third party on the configuration of your internet connection.

We invite you to contact your provider for more information on this matter.

Christophe - Meetic · Answer

Hello mao74,  We noticed that you were able to reconnect.  Could you please confirm if your issue has been resolved?  If so, feel free to mark your topic as 'Resolved' on the Forum.  Have a great day!

mao74 · Answer

Good evening,
Absolutely not: I connected from my son's computer. My son spent 3/4 of an hour with our internet provider last Wednesday and they cannot identify where this connection problem to your site is coming from.
So we are going back to square one, and I am counting on you.
Best regards.

tataal · Answer

I have the same problem on Meetic. I can't log in; I keep getting the maintenance page even though my subscription is valid until December. ..?

Meetic Login

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