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Tablet stuck on startup screen

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helpme!!! -  
 Yaya -
Hello,
having wished to sell my tablet, I returned it to factory settings and emptied the SD card of my tablet. It then restarted normally like the very first time I started it. The next day I finally sold the device, but the buyers noticed that the tablet was stuck on its startup screen, and since then it has been impossible to turn it off or reset it...

Thank you for your help.

2 answers

  1.
    leonaredvinci Posted messages 1 Status Member 42
     
    For the Polaroids,

    Remove the battery, SIM, and SD
    Plug into mains power without the cover
    Reinsert the battery
    Turn on
    Leave it charged to a minimum of 1% (10% recommended)
    Turn off the Polaroid
    Unplug
    Remove battery to put back the SIM + SD then battery and cover.
    Turn on, recharge.

    This situation seems to be due to complete battery drain.

    I'm not an expert, I was lucky, because it works for me.

    P.S., if you don't have an SD, don't buy one for this, it works without...
    lol
    58