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Access greyed-out box

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enola gay Posted messages 3 Status Member -  
 Anonymous user -
Hello,

New to the forum, I have a question to ask you.
I use Firefox, which used to ask me if I wanted to save passwords.
However, for the past few days it hasn't been asking me anymore and in the "tools" section the "save passwords" option is grayed out.
How can I regain access to it?
I thank the knowledgeable ones (which is not my case) for their answers.

Best regards.

Configuration: Windows Vista / Firefox 19.0

7 answers

  1. Anonymous user
     
    Hello,

    Reset Firefox:

    Click on the Firefox button
    Click on the Help menu
    Select Troubleshooting Information

    If the menu bar (File - Edit - View....) is displayed:

    Click on "?"
    Select Troubleshooting Information
    Click on the Reset Firefox button at the top right
    Click on Reset Firefox to confirm your choice

    Note: When resetting, bookmarks, browsing history, passwords, cookies, and auto-fill information for web forms will be preserved. However, extensions and themes will be removed, open windows and tabs as well as tab groups will not be preserved, and preferences will be reset.

    --
    Look at what we've done to the world, look at what we're leaving to our kids.
    0
  2. enola gay Posted messages 3 Status Member
     
    Hello friend toadangel.

    I just did the trick you suggested and miraculously, the box is ungreyed.
    Unfortunately, it only lasted five minutes; when I went back to check the settings, the box was greyed out again.
    Mysteries and rubber balls, as they say!
    0
  3. Anonymous user
     
    maybe here but it's not normal:

    https://support.mozilla.org/fr/kb/identifiants-mots-passe-pas-enregistres?esab=a&s=firefox+n%27enregistre+plus+les+mots+de+passe&r=4&as=s

    save your bookmarks:

    https://www.commentcamarche.net/applis-sites/applications/25039-exporter-et-importer-des-favoris-dans-firefox/

    ========================================================

    uninstall firefox with revouninstaller

    the tutorial is on the download page

    do a cleanup with ccleaner (registry too)

    the tutorial is on the download page

    restart your pc

    reinstall firefox

    --
    look what we've done to the world, look what we're leaving to our kids
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  4. enola gay Posted messages 3 Status Member
     
    Hi.

    If I uninstall Firefox, will I lose all my data?
    0
  6. Anonymous user
     
    I gave you the link to save your bookmarks.

    --
    look at what we've done to the world, look at what we're leaving to our kids
    0
  7. enola gay
     
    Well, at first glance and after following your journey, it seems to be working normally.

    A big thank you for your valuable help.

    Best regards.

    enola gay.
    0
  8. Anonymous user
     
    It's a pleasure.

    If you have any more issues, don't hesitate to come back and let me know ;)

    --
    Look at what we've done to the world, look at what we’re leaving to our kids.
    0