Message d'erreur au démarrage

Bonjour,

j'ai un message d'erreur sur écran bleu dès que je démarre mon pc
il me dit ceci :
ststeme_thread_exception_not_hardles (Ndu.sys)

je dois à chaque fois faire une récupération du système dans l'espoir qu'il redémarre.

Que dois-je faire ?

merci d'avance

5 réponses

  1. Salut, tu n'arrive plus à accéder à ta session ?
    Et quand tu fais la récupération, cela fonctionne (tu peux aller sur ta session)?
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    1. salut

      si une fois que je le fais ça refonctionne
      ça a commencé hier après-midi
      la 1ere fois, la j'ai du éteindre le pc après la récup
      et ce matin, juste un redémarrage

      mais apparemment, je dois passer par là

      sinon oui, je récupère ma session
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      1. Tu as installé des applications hier ou quelques jours avant ? Fais des tests avec ton matériel ? Sinon, d'après la page : https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7e--system-thread-exception-not-handled?redirectedfrom=MSDN , le message survient pour éviter justement des problèmes (soit de disques(mal formatés ou défaillants voir fichiers manquants), virus...
        C'est quand même bizarre, je ne sais pas exactement mais si jamais tu ne trouve pas de solutions vois pour réinstaller Windows (a moins qu'un gars passe ici pour te help) car je ne vois pas trop comment le régler.
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        1. non justement, je n'ai rien installé depuis 2 semaines :/

          mais merci pour le coup de main
          j'espère ne pas devoir réinstaller windows
          le pc n'a qu'un mois ^^
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          1. voici le rapport donné par le programme whocrashed

            System Information (local)
            --------------------------------------------------------------------------------

            computer name: PC-MICA
            windows version: Windows 8 , 6.2, build: 9200
            windows dir: C:\Windows
            CPU: AuthenticAMD AMD A6-4455M APU with Radeon(tm) HD Graphics AMD586, level: 21
            2 logical processors, active mask: 3
            RAM: 5849231360 total
            VM: 2147352576, free: 1928658944

            --------------------------------------------------------------------------------
            Crash Dump Analysis
            --------------------------------------------------------------------------------

            Crash dump directory: C:\Windows\Minidump

            Crash dumps are enabled on your computer.

            On Tue 19-02-13 08:06:49 GMT your computer crashed
            crash dump file: C:\Windows\Minidump\021913-19063-01.dmp
            This was probably caused by the following module: ndu.sys (Ndu+0x3D20)
            Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88019779D20, 0xFFFFF8800531E6E8, 0xFFFFF8800531DF20)
            Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
            file path: C:\Windows\system32\drivers\ndu.sys
            product: Microsoft® Windows® Operating System
            company: Microsoft Corporation
            description: Windows Network Data Usage Monitoring Driver
            Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
            This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
            The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

            On Thu 07-02-13 19:54:02 GMT your computer crashed
            crash dump file: C:\Windows\Minidump\020713-21996-01.dmp
            This was probably caused by the following module: watchdog.sys (watchdog+0x255D)
            Bugcheck code: 0x119 (0x1, 0x4110, 0x4110, 0x410F)
            Error: VIDEO_SCHEDULER_INTERNAL_ERROR
            file path: C:\Windows\system32\drivers\watchdog.sys
            product: Microsoft® Windows® Operating System
            company: Microsoft Corporation
            description: Watchdog Driver
            Bug check description: This indicates that the video scheduler has detected a fatal violation.
            The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

            On Thu 17-01-13 04:31:32 GMT your computer crashed
            crash dump file: C:\Windows\Minidump\011713-46051-01.dmp
            This was probably caused by the following module: tcpip.sys (tcpip+0x137EC3)
            Bugcheck code: 0xD1 (0x158, 0x2, 0x1, 0xFFFFF88001B63EC3)
            Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
            file path: C:\Windows\system32\drivers\tcpip.sys
            product: Système d'exploitation Microsoft® Windows®
            company: Microsoft Corporation
            description: Pilote TCP/IP
            Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
            This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
            The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

            --------------------------------------------------------------------------------
            Conclusion
            --------------------------------------------------------------------------------

            3 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.

            Read the topic general suggestions for troubleshooting system crashes for more information.

            Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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