Is the site impericon.com reliable?

4rthur Posted messages 2 Status Member -  
Lola862 Posted messages 1 Registration date   Status Member Last intervention   -
Hi,
could someone tell me if the online store https://www.impericon.com/de/ is reliable and if the products are of good quality?
Thank you for your answers.

8 answers

  1. VEGAMAN Posted messages 2 Status Member 10
     
    Hi

    I ordered a pair of shoes from their website, and I should mention that this is my first order with them.

    First order, first problem! I don't think the website itself is to blame but rather the delivery service, which is GLS.

    GLS charged me 7 euros for a call to get some clarification that I ultimately didn't receive.

    On the other hand, an Impericon customer service number is available in France, which makes it easier to explain your problem to them after the second attempt!

    So far, I’m still waiting for my pair of shoes, and I'm really frustrated with GLS and Impericon. I'll probably have to go through their customer service and get a refund.

    I will never order from them again!

    Now it's up to you; this is my opinion and it’s just my own.
    19
  2. l'embrouille 75 Posted messages 5302 Registration date   Status Member Last intervention   1 859
     
    Hello,
    After examination, this site looks fine, the terms and conditions are complete, and there is an address in France for returns, as well as a French phone number.
    Now, we need to get feedback from people who have ordered from it
    See you soon

    --
    Ubuntu 12.10 Firefox16
    Always think carefully before acting
    7
    1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520
       
      Attention! German law site (Still better than Chinese law..) No protection of the French Consumer Code..
      But seems okay at first glance even though it's from the former GDR..
      0
    2. messbass
       
      Hello, for your information, I am satisfied with my purchases on IMPERICON, the clothes are of good quality and the displayed sizes are accurate as well. This is my third order. I only advise against the payment method by bank transfer because it's longer and not simple for me. Anyway, I am happy and very excited to receive my order. Best wishes.
      0
    3. Lola862 Posted messages 1 Registration date   Status Member Last intervention  
       

      Avoid this site!!! Order placed 3 weeks ago, never received, I'm being messed around with contradictory information!!!

      Scam in sight!!!

      0
  3. Beatd0wn
     
    So to answer you, yes the site is reliable and yes the articles/products are of good quality (even very good)!
    I have placed more than ten orders on this site and I've never had any issues with delivery or payment; orders generally take 4-5 days to reach the customer.
    So if you want to order from there, don't worry: go for it!
    6
  4. l'embrouille 75 Posted messages 5302 Registration date   Status Member Last intervention   1 859
     
    Re,
    Look, I found some reviews on this site;
    The link won't go through, but you can find positive reviews on Google
    See you later
    Ubuntu 12.10 Firefox 16
    Always think carefully before acting
    2
  5. 4rthur Posted messages 2 Status Member
     
    Thank you. In fact, I have a WOT module on my browser but it doesn't have any ratings for the site. That's why I had doubts.
    0
  6. VEGAMAN Posted messages 2 Status Member 10
     
    Here I am back, and I still don't have the nice shoes I ordered from Impericon!

    I asked for a refund IMMEDIATELY! I should receive my refund much faster than the shoes!

    It's not for lack of trying to save money by going through Impericon, but apparently, GLS's package management is catastrophic!

    In summary: I haven't received my pair of shoes, and I've racked up 7 euros out of pocket just to get answers from GLS! Which I never got in the end! It's suspicious, really suspicious!

    The Impericon site is probably legitimate, but I strongly advise against ordering from them because of GLS, which by the way has a very bad reputation online.

    Such a shame!
    0
    1. YOHXC
       
      I ordered an item on December 26th. I had to follow up with IMPERICON to be told on January 14th that the package was returned to them due to missing information on my address, which was complete.

      Not having received the tracking code for the package made it impossible to trace it. GLS is supposed to call twice if the recipient is not present, yet I received no calls from them (considering that I often order via AMAZON and have never had address issues and always answer my phone in case of problems :) ).

      On the 26th, I contacted IMPERICON ONCE AGAIN, and they told me that the item was delivered on the 16th and finally provided me with the tracking code (FINALLY, it was about time. 8 days after the "DELIVERY"). Delivery which, according to GLS, was signed for in my name (obviously :) ).

      It is now February 3rd, I have to fill out a form from IMPERICON stating that I affirm I never received this package and the company should refund me immediately afterward.

      So in the end, I am not even allowed to receive this package... They impose the refund on me...

      Even if GLS is a VERY bad company apparently, I think IMPERICON is not very professional either...
      0
    2. VEGAMAN > YOHXC
       
      Impericon and GLS = a nice pair of scammers!

      The same for me, the package never arrived and I got refunded when the package was returned to them (allegedly there was an address issue, funny how that happens often with them!)

      Site to avoid at all costs! Moreover, all the sites that deliver via GLS should be forgotten immediately. GLS gives me the impression of being involved in large-scale scams. I don’t know what they gain from not delivering packages, but their story stinks!

      I hope others won’t get fooled.
      0
    3. kud > VEGAMAN
       
      same for me! currently disputing on PayPal
      0
    4. nithralith
       
      Well, listen, I ordered from them and received it within 5 days, no problems, plenty of stickers, even a cereal bar as a bonus. No issues at all.
      0
    5. Jeff80
       
      Personally, I have already placed 2 orders with them and I have never had any issues (one for 40 euros and the other for 60 euros). I have always received everything in good condition, etc., within about a week (maybe just a little bit longer, it was a while ago ^^ but it's still okay). However, I have indeed heard a lot of bad things about "GSL"!! So I must have been lucky! I just placed another order right now (that's why I got lost here :) ) and they have changed their partner!! This is very good news considering the number of negative reviews. Now for shipping, they are using "DHL" :) there you go, so for me there have been no issues and it should definitely be better for those who had problems now that they have changed their "delivery guy" :)
      0
  7. dan31
     
    I received the ordered product in 1 week. Product as described, nothing to say.
    0
  8. glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 584
     
    Hello,
    After analysis, here is what the response says,
    Personally, I haven't had to deal with them, I only display a report!
    Best regards.

    --
    The one who doesn't bring joy on arrival always does so on departure.
    Oh Breizh my land, I love my land!
    0