How to cancel your booking on easyJet and get a refund?
jean bosco tchouna
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contrariness Posted messages 344 Registration date Status Member Last intervention -
contrariness Posted messages 344 Registration date Status Member Last intervention -
Hello
I made a reservation on easyJet in Belgium and I can't cancel it. I realized that my passport is no longer valid. Moreover, I can't access my reservation because I'm told I'm not registered. This was my first reservation so I don't know if I was required to register on the easyJet website beforehand.
Thank you for getting back to me.
I made a reservation on easyJet in Belgium and I can't cancel it. I realized that my passport is no longer valid. Moreover, I can't access my reservation because I'm told I'm not registered. This was my first reservation so I don't know if I was required to register on the easyJet website beforehand.
Thank you for getting back to me.
7 answers
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Easyjet's policy is not to refund..
http://easyjet-fr.custhelp.com/app/answers/detail/a_id/4491/session/L3RpbWUvMTM1ODA5NDkyOC9zaWQvYVIybHpjZ2w%3D
There are certain conditions under which this is possible, but an expired passport is not one of them..
Contact the company and ask if a postponement to a later date is possible while you obtain a new passport.-
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Since 2013, the site has evolved, but there is still the possibility to modify your booking when the option allows it:
https://www.easyjet.com/fr
Use the "manage your bookings" tab and enter your credentials.
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