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Thunderbird won't start.

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saag Posted messages 2336 Status Member -  
dominique-g9 Posted messages 2 Registration date   Status Member Last intervention   -
Hello,
since this morning, Mozilla Thunderbird won't start. It tells me:

"Thunderbird is already running but not responding. To open a new window, you must first stop the existing Thunderbird process or restart your system."

But I've checked the processes, and there's no trace of Thunderbird.
I've tried uninstalling, reinstalling, and restarting, but nothing works; I still get the same error message.

Thank you for your help.

Configuration: - Intel i7-2600 3.40 GHz
- 8GB of RAM
- Nvidia GeForce GTX560
- Windows 7 64-bit Home Edition

--
Man descends from the monkey, some from the tree, and some would do better to climb back up.

1 answer

  1.
    dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   5 660
     
    hello
    - show hidden files
    - go to C:\Users\[name]\AppData\Roaming\Thunderbird\Profiles\[profile name]
    - delete the parent.lock file
    10
    1. saag Posted messages 2336 Status Member 252
       
      Hello,

      thank you for the tip, the program starts correctly.
      0
    2. jobouille
       
      nickel thanks
      0
    3. castorus
       
      Thank you for the tip.. it works!! I had tried several system restorations without success.
      Thanks again
      0
    4. mimi
       
      super - it works - thank you
      0
    5. dominique-g9 Posted messages 2 Registration date   Status Member Last intervention  
       
      Thank you very much, always efficient in 2020.
      0