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Google Chrome won't open anymore.

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Boogle Posted messages 143 Status Member -  
Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   -
Hello, for some time now Google Chrome won't launch on my PC, I click on the shortcut, on the icons at the bottom, and almost nothing happens. Sometimes a page opens but it's impossible to load anything.
It's really a frustrating problem, although I use Firefox, I like to switch it up from time to time, so if anyone has an idea on how to solve this problem, I would greatly appreciate it. I've searched a lot of forums, even this one, and I haven't found any valid answers.
Thank you in advance, hoping someone has a solution.

1 answer

  1.
    billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     
    Hi

    Here might be a solution:
    • First step: basic solutions
      • Close other tabs, extensions, and applications
      • Restart Google Chrome
      • Restart the PC
    • Second step: troubleshoot crashing issues
      • Check for malware using Malwarebytes or AdwCleaner
      • Open the page in question in another web browser
      • Check for network issues


    If Chrome still won't open:
    • Check if Google Chrome is already running
    • Adjust the antivirus (try disabling it)
    • Restart the PC
    • Uninstall and then reinstall Google Chrome


    Source: https://support.google.com/chrome/answer/142063?hl=fr&visit_id=637166699815014734-2009200344&rd=1

    @+
    157
    1. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
       
      Hello,

      --> Download ZHPDiag (by Nicolas Coolman).

      --> Double-click on the installation file. Install ZHPDiag with the default settings (Don’t forget to check "Create a Desktop icon").

      --> Launch ZHPDiag by double-clicking the shortcut on your Desktop.
      (On Vista/Win7, you need to right-click on the ZHPDiag shortcut and choose Run as administrator)

      --> Click on the magnifying glass (Start the diagnosis) and let the tool scan.

      --> Once the scan is complete, click on the floppy disk icon and save the file (the analysis report) on your Desktop.

      --> Use the site http://pjjoint.malekal.com/ to send me the ZHPDiag report because it tends to be quite long. Copy and paste the link provided by the site here.
      14
    2. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
       
      There is adware.

      --> Uninstall Vid-Saver.

      --> Download and run AdwCleaner (by Xplode), choose the "Cleaning" option and post the report.
      14
    4. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
       
      AdwCleaner is used to remove unwanted adware and toolbars.

      http://www.premiumorange.com/zeb-help-process/zhpdiag.html

      http://www.premiumorange.com/zeb-help-process/zhpfix.html

      Malwarebytes' Anti-Malware can be helpful in case of infection:
      https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
      3