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Sound issue on browser

Diabs Posted messages 14 Status Member -  
Diabs Posted messages 14 Status Member -
Hello,

my problem is in the title. I have already checked the volume mixer, and the sound is neither muted nor at minimum. Google Chrome does not appear at all in the mixer, nor does Firefox. Only IE appears there when I launch it.

It's probably nothing, just an option to check somewhere or something, but I can't find it as I don't know much about computers... I have already uninstalled and reinstalled Chrome, and it doesn't change anything.

The only answers I found online refer to the volume mixer or suggest uninstalling and reinstalling the browser, but that doesn't work for me.

Thank you in advance, Diabs.

Configuration: Windows 7 / Safari 537.1

6 answers

  1.
    la-loupe Posted messages 2288 Status Member 475
     
    Hello,

    go to the top right corner click on the wrench icon > Settings > Search > Manage search engines and check if they are listed. If so, leave them and delete everything except Google (by default) since that's the one you want and hit OK at the bottom of the page

    Then check in the box next to Manage search engines that only Google, Firefox, and IE are there

    Exit
    --
    Hello and thank you, it's always nice to read
    Mark as resolved when a problem is solved is nice to know.
    3
  2. Diabs Posted messages 14 Status Member
     
    I did what you said, I removed all search engines except Google (by default).
    In the box next to it, there is only Google, I uninstalled Firefox yesterday, and IE is not listed.

    But it hasn't changed anything ^^
    0
  3. Diabs Posted messages 14 Status Member
     
    Everything is done, but nothing has changed.
    MalwareBytes Anti-Malware found a few errors that I fixed, but I selected the quick scan (or something like that).
    Should I start again with the regular scan, or is it not worth it?
    0
    1. la-loupe Posted messages 2288 Status Member 475
       
      I don't think it's necessary.
      0
    2. Diabs Posted messages 14 Status Member
       
      Well... ?

      Thank you anyway for looking into my case so quickly.
      0
    3. la-loupe Posted messages 2288 Status Member 475
       
      Did you right-click on the speaker in your taskbar at the bottom to adjust your volumes?
      0
    4. Diabs Posted messages 14 Status Member
       
      Yes, I dug around in all the options a bit, I didn't find anything.
      Normally when I right-click > Open volume mixer, I have things like Skype, VLC, etc., and Chrome when it's open on a video or something. Not this time, I have everything but that.
      0
  4. Diabs Posted messages 14 Status Member
     
    Great, thank you very much, I followed what they said, and my sound is back.

    I don't know how to note that my problem is solved, usually I find the answer to my problems in already opened topics so...
    But in any case, thank you very much to both of you.
    0
  6. la-loupe Posted messages 2288 Status Member 475
     
    As this does not work like this

    try a little "cleaning" of your PC like this:

    download CCleaner and use it with Cleaner and Registry:

    https://www.commentcamarche.net/telecharger/utilitaires/5647-ccleaner/

    then download Malwarebytes and update it, it is free.

    Run it in its free version and delete everything it may find.

    https://www.commentcamarche.net/telecharger/securite/14361-malwarebytes-anti-malware/#q=malwerebytes&cur=2&url=%2F

    Restart the PC.
    --
    Hello and thank you, it is always nice to read
    Displaying Resolved when an issue is fixed is nice to know.
    -1
  7. doud62
     
    Hello,

    I am the author of the question linked by the magnifying glass. I managed to get the sound working at home thanks to this:

    https://productforums.google.com/forum/#!category-topic/chrome-fr/probl%C3%A8mes-dutilisation/W2V0nwco36o

    Hope this helps you ;)
    -1