Ecran bleu

Résolu/Fermé
quentin63 Messages postés 649 Date d'inscription mercredi 31 octobre 2007 Statut Membre Dernière intervention 11 septembre 2015 - 12 juin 2012 à 08:51
paslau35 Messages postés 8224 Date d'inscription jeudi 19 mars 2009 Statut Membre Dernière intervention 25 février 2020 - 26 juin 2012 à 03:09
Bonjour à tous.

J'ai déjà posté sur ce forum qui m'a déjà bien aidé pour un problème écran d'écran bleu. Mais voilà, maintenant l'écran bleu survient lors d'un démarrage de jeu, et c'est aléatoire. Je démarre mon jeu : écran bleu. L'ordinateur redémarre et là je peux démarrer mon jeu. Bien entendu, j'ai commencé à chercher pourquoi ce deuxième écran bleu. Premier écran survient à cause d'un problème de carte graphique (niveau kernel qui a était je pense résolu). Maintenant, voici l'erreur que j'ai :

System_services_exeption.

J'ai téléchargé le logiciel Whocrashed, mais là j'ai un peu de mal à savoir que faire, je vous donne le rapport entier.

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Début RAPPORT
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System Information (local)
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computer name: QUENTIN-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\windows
CPU: GenuineIntel Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 6350479360 total
VM: 2147352576, free: 1906827264



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Crash Dump Analysis
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Crash dump directory: C:\windows\Minidump

Crash dumps are enabled on your computer.


On Mon 11/06/2012 18:57:16 GMT your computer crashed
crash dump file: C:\windows\Minidump\061112-24897-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x10265)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88000C10265, 0xFFFFF8800D7B18E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software SYSTEM_SERVICE_EXCEPTION




On Mon 11/06/2012 18:57:16 GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x10265)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88000C10265, 0xFFFFF8800D7B18E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software SYSTEM_SERVICE_EXCEPTION




On Mon 11/06/2012 06:30:06 GMT your computer crashed
crash dump file: C:\windows\Minidump\061112-59093-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x10265)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880048DE265, 0xFFFFF8800EB518E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software SYSTEM_SERVICE_EXCEPTION




On Sun 10/06/2012 08:16:34 GMT your computer crashed
crash dump file: C:\windows\Minidump\061012-26644-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x10265)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880015B5265, 0xFFFFF8800AA108E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software SYSTEM_SERVICE_EXCEPTION




On Sat 09/06/2012 20:22:39 GMT your computer crashed
crash dump file: C:\windows\Minidump\060912-23228-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x10265)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001810265, 0xFFFFF8800A0538E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software SYSTEM_SERVICE_EXCEPTION




On Sat 09/06/2012 17:31:52 GMT your computer crashed
crash dump file: C:\windows\Minidump\060912-34179-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x10265)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004210265, 0xFFFFF8800A44C8E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software SYSTEM_SERVICE_EXCEPTION




On Tue 05/06/2012 16:57:48 GMT your computer crashed
crash dump file: C:\windows\Minidump\060512-26052-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xD431A4)
Bugcheck code: 0x116 (0xFFFFFA800D362010, 0xFFFFF8800FF491A4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 301.42
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 301.42
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR




On Mon 04/06/2012 07:33:08 GMT your computer crashed
crash dump file: C:\windows\Minidump\060412-15568-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7B09BC)
Bugcheck code: 0x116 (0xFFFFFA80086F6010, 0xFFFFF8800FBBB9BC, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 301.42
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 301.42
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR





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Conclusion
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8 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation)

aswsp.sys (avast! self protection module, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



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Fin RAPPORT
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En espérant que je puisse avoir une aide.

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7 réponses

Profil bloqué
12 juin 2012 à 09:09
Bonjour,

Est ce que tu as toucher a des composant de ton ordinateur dernierement ?
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quentin63 Messages postés 649 Date d'inscription mercredi 31 octobre 2007 Statut Membre Dernière intervention 11 septembre 2015 130
12 juin 2012 à 09:09
Aucun.
0
Profil bloqué
12 juin 2012 à 09:13
:/ des dump pourait venir de ta RAM mal branchée. Quand il y a un ecran bleu, y a t'il un message d'erreur ?
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paslau35 Messages postés 8224 Date d'inscription jeudi 19 mars 2009 Statut Membre Dernière intervention 25 février 2020 698
12 juin 2012 à 09:13
bjr

a première vu il parle que c est avast qui fais l imbécile
et ça windows\system32\drivers\aswsp.sys

qui doit lui appartenir
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Posez votre question
quentin63 Messages postés 649 Date d'inscription mercredi 31 octobre 2007 Statut Membre Dernière intervention 11 septembre 2015 130
12 juin 2012 à 09:14
Donc, comment pourrais-je faire pour résoudre mon soucis ?
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paslau35 Messages postés 8224 Date d'inscription jeudi 19 mars 2009 Statut Membre Dernière intervention 25 février 2020 698
12 juin 2012 à 09:56
moi je conseille d enlevée avast et de mettre ça a la place
https://www.commentcamarche.net/faq/19599-une-securite-gratuite-efficace-ca-existe
1 :tu télécharge les logs avira ,,,
2 :tu fais une désinstallation propre avec Revo Uninstaller

importent pour la désinstallation bien coupée internet
redémarrage
3:installation ,misse a jour ,,,,,,
et voila ,,,,
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quentin63 Messages postés 649 Date d'inscription mercredi 31 octobre 2007 Statut Membre Dernière intervention 11 septembre 2015 130
12 juin 2012 à 11:26
Le problème a l'air résolu, je vais regarder ça avec le temps. Merci :)
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paslau35 Messages postés 8224 Date d'inscription jeudi 19 mars 2009 Statut Membre Dernière intervention 25 février 2020 698
12 juin 2012 à 11:57
tu a fais ce que j ais marquée alors !!!!!!!!!!
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paslau35 Messages postés 8224 Date d'inscription jeudi 19 mars 2009 Statut Membre Dernière intervention 25 février 2020 698
26 juin 2012 à 03:09
si tu mit avira comment bien le configurée
comment bien configurais avira antivir
premièrement :clique droit démarrer antivir
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autres réglages / ACTIVER TOUS : sauf /suivre les lien symbolique
Guard : modes de recherche .(cocher) contrôles pendant la lecture et l écriture
Fichiers , (cocher) tous les fichiers
cochers / contrôles les archives
généralités . activer tout :sauf (jeux ) si gameurs A+
0