Driver issue (Serial ATA Controller)

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Hello, a few months ago, I reformatted my PC. I managed to reinstall all my drivers, albeit with some difficulty, except for one, the SATA controller, which seems to be hindering my PC. It is nowhere to be found (http://imageshack.com/f/0zatasriep). Since my reformatting, I've experienced a few BSODs, but I'm not sure if there's a connection.
My question would be, do you know the appropriate driver for this device?
Additionally, this issue puts my PC in a "needs repair" state (http://imageshack.com/f/04etatpcp

Thank you, CamTryus.

12 answers

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  1. Here is the identification number:

    PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01
    1. Moderator
      Hello,

      In Device Manager, right-click on "SATA Controller" > Properties > Details.

      In the dropdown menu, select: "Hardware IDs"

      Post the information (string of numbers and letters).

      Copy only the first line, that is sufficient.
      1. Moderator
        Sure.

        Can you give me the exact model of your Alienware and the version of your Windows?
        1. I have an Alienware Aurora and Windows 7 Home Premium Edition.
          1. Moderator
            There are several models.

            https://www.commentcamarche.net/faq/9265-identifier-son-materiel-avec-aida64

            Please post the summary generated by AIDA64 here.
            1. Operating System Microsoft Windows 7 Home Premium 6.1.7600 (Win7 RTM)
              Date 2012-06-09
              Time 01:04

              --------[ Summary ]------------------------------------------------------------------------------------------------------

              Computer:
              System Type ACPI x64-based PC
              Operating System Microsoft Windows 7 Home Premium
              System Service Pack [ TRIAL VERSION ]
              Internet Explorer 9.0.8112.16443
              DirectX DirectX 11.0
              System Name -------
              User Name ---
              Login Domain [ TRIAL VERSION ]
              Date / Time 2012-06-09 / 01:04

              Motherboard:
              Processor Type QuadCore Intel Core i7-920, 2800 MHz (21 x 133)
              Motherboard Name Alienware Aurora
              Motherboard Chipset Intel Tylersburg X58, Intel Nehalem
              System Memory [ TRIAL VERSION ]
              DIMM1: Kingston X5DX3Y-ELD 2 Go DDR3-1333 DDR3 SDRAM (8-8-8-22 @ 609 MHz) (7-7-7-20 @ 533 MHz) (6-6-6-17 @ 457 MHz)
              DIMM3: Kingston X5DX3Y-ELD [ TRIAL VERSION ]
              DIMM5: Kingston X5DX3Y-ELD [ TRIAL VERSION ]
              BIOS Type AMI (07/30/10)

              Monitor:
              Video Card ATI Radeon HD 5800 Series (1024 Mo)
              Video Card ATI Radeon HD 5800 Series (1024 Mo)
              Video Card ATI Radeon HD 5800 Series (1024 Mo)
              3D Accelerator ATI Radeon HD 5870 (Cypress)
              Monitor Alienware AW2210 (Digital) [NoDB] (295MV0AU037U)

              Multimedia:
              Audio Card ATI Radeon HDMI @ ATI Cypress/Hemlock - High Definition Audio Controller
              Audio Card Realtek ALC1200 @ Intel 82801JB ICH10 - High Definition Audio Controller

              Storage:
              IDE Controller Intel(R) ICH10R SATA AHCI Controller
              Hard Drive Generic- Compact Flash USB Device
              Hard Drive Generic- MS/MS-Pro/HG USB Device
              Hard Drive Generic- SD/MMC USB Device
              Hard Drive Generic- SM/xD-Picture USB Device
              Hard Drive ST3750528AS (750 Go, 7200 RPM, SATA-II)
              Hard Drive TOSHIBA External USB 3.0 USB Device (698 Go, USB)
              Optical Drive PLDS DVD+-RW DH-24ABS
              Hard Drive Status SMART OK

              Partitions:
              C: (NTFS) [ TRIAL VERSION ]
              I: (NTFS) 698.6 Go (494.4 Go free)
              Total Size [ TRIAL VERSION ]

              Input:
              Keyboard Keyboard Device PIH
              Mouse HID Mouse

              Network:
              Main IP Address [ TRIAL VERSION ]
              Main MAC Address A4-BA-DB-FA-E4-5D
              Network Card Broadcom NetLink (TM) Gigabit Ethernet (192. [ TRIAL VERSION ])
              Network Card DW1525 (802.11n) WLAN PCIe Card

              Devices:
              Printer Fax
              Printer Microsoft XPS Document Writer
              FireWire Controller VIA OHCI Compliant IEEE 1394 Host Controller (PHY: VIA VT6307)
              USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
              USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
              USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
              USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
              USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
              USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
              USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
              USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
              USB Device Generic USB Hub
              USB Device USB Input Device
              USB Device USB Input Device
              USB Device USB Input Device
              USB Device USB Input Device
              USB Device USB Input Device
              USB Device USB Input Device
              USB Device USB Mass Storage Device
              USB Device USB Mass Storage Device
              USB Device USB Composite Device
              USB Device USB Composite Device
              USB Device Sennheiser 3D G4ME1

              DMI:
              BIOS Distributor Alienware
              BIOS Version A10
              System Manufacturer Alienware
              System Name Aurora
              System Version 00
              System Serial Number [ TRIAL VERSION ]
              System UUID [ TRIAL VERSION ]
              Motherboard Manufacturer Alienware
              Motherboard Name 04VWF2
              Motherboard Version A01
              Motherboard Serial Number [ TRIAL VERSION ]
              Chassis Manufacturer Alienware
              Chassis Version
              Chassis Serial Number [ TRIAL VERSION ]
              Chassis Identifier [ TRIAL VERSION ]
              Chassis Type Desktop Case

              (I did not copy what was under "Debug")
              1. It seems to me that I have already downloaded this driver. Even by clicking on "update driver" and "search for the driver on my computer," it says it is not found. When running the driver, I must have clicked "Yes to all," so I already had it.
                1. Moderator
                  Hello,

                  Unzip the driver and install it manually:
                  Go to the device manager
                  Right-click on the device in question
                  Update driver
                  Install from a list or specified location
                  Do not search
                  Have disk
                  Browse
                  Go to the unzipped driver folder
                  Select the file --> si3132.inf
                  Restart.

                  --
                  Human beings are at their best when things are at their worst.
                  1. Hi kaneagle!

                    I've been struggling with my Dell PC for 3 days because the e-SATA isn't recognized for my external RAID5. Huge thanks for your help!!!!!!!!!!!!!!! :)
                2. After clicking on "update the driver", I have the option between (http://imageshack.com/f/2dpilotelp
                  Furthermore, my file cannot be unzipped because it is not compressed!
                  1. Moderator
                    You can extract the file "Silicon-Integrated-Systems_S_A02_R235001.exe" with WinRar or 7-Zip.
                    1. Yes, it's more convenient with WinRar!
                      The problem is resolved, thank you!