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Driver issue (Serial ATA Controller)

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CamTryus Posted messages 14 Status Member -  
 Anonymous -
Hello, a few months ago, I reformatted my PC. I managed to reinstall all my drivers, albeit with some difficulty, except for one, the SATA controller, which seems to be hindering my PC. It is nowhere to be found (http://imageshack.com/f/0zatasriep). Since my reformatting, I've experienced a few BSODs, but I'm not sure if there's a connection.
My question would be, do you know the appropriate driver for this device?
Additionally, this issue puts my PC in a "needs repair" state (http://imageshack.com/f/04etatpcp

Thank you, CamTryus.

12 answers

  2.
    CamTryus Posted messages 14 Status Member
     
    Here is the identification number:

    PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01
    1
  3. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    Hello,

    In Device Manager, right-click on "SATA Controller" > Properties > Details.

    In the dropdown menu, select: "Hardware IDs"

    Post the information (string of numbers and letters).

    Copy only the first line, that is sufficient.
    0
  4. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    Sure.

    Can you give me the exact model of your Alienware and the version of your Windows?
    0
  6. CamTryus Posted messages 14 Status Member
     
    I have an Alienware Aurora and Windows 7 Home Premium Edition.
    0
  7. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    There are several models.

    https://www.commentcamarche.net/faq/9265-identifier-son-materiel-avec-aida64

    Please post the summary generated by AIDA64 here.
    0
  8. CamTryus Posted messages 14 Status Member
     
    Operating System Microsoft Windows 7 Home Premium 6.1.7600 (Win7 RTM)
    Date 2012-06-09
    Time 01:04

    --------[ Summary ]------------------------------------------------------------------------------------------------------

    Computer:
    System Type ACPI x64-based PC
    Operating System Microsoft Windows 7 Home Premium
    System Service Pack [ TRIAL VERSION ]
    Internet Explorer 9.0.8112.16443
    DirectX DirectX 11.0
    System Name -------
    User Name ---
    Login Domain [ TRIAL VERSION ]
    Date / Time 2012-06-09 / 01:04

    Motherboard:
    Processor Type QuadCore Intel Core i7-920, 2800 MHz (21 x 133)
    Motherboard Name Alienware Aurora
    Motherboard Chipset Intel Tylersburg X58, Intel Nehalem
    System Memory [ TRIAL VERSION ]
    DIMM1: Kingston X5DX3Y-ELD 2 Go DDR3-1333 DDR3 SDRAM (8-8-8-22 @ 609 MHz) (7-7-7-20 @ 533 MHz) (6-6-6-17 @ 457 MHz)
    DIMM3: Kingston X5DX3Y-ELD [ TRIAL VERSION ]
    DIMM5: Kingston X5DX3Y-ELD [ TRIAL VERSION ]
    BIOS Type AMI (07/30/10)

    Monitor:
    Video Card ATI Radeon HD 5800 Series (1024 Mo)
    Video Card ATI Radeon HD 5800 Series (1024 Mo)
    Video Card ATI Radeon HD 5800 Series (1024 Mo)
    3D Accelerator ATI Radeon HD 5870 (Cypress)
    Monitor Alienware AW2210 (Digital) [NoDB] (295MV0AU037U)

    Multimedia:
    Audio Card ATI Radeon HDMI @ ATI Cypress/Hemlock - High Definition Audio Controller
    Audio Card Realtek ALC1200 @ Intel 82801JB ICH10 - High Definition Audio Controller

    Storage:
    IDE Controller Intel(R) ICH10R SATA AHCI Controller
    Hard Drive Generic- Compact Flash USB Device
    Hard Drive Generic- MS/MS-Pro/HG USB Device
    Hard Drive Generic- SD/MMC USB Device
    Hard Drive Generic- SM/xD-Picture USB Device
    Hard Drive ST3750528AS (750 Go, 7200 RPM, SATA-II)
    Hard Drive TOSHIBA External USB 3.0 USB Device (698 Go, USB)
    Optical Drive PLDS DVD+-RW DH-24ABS
    Hard Drive Status SMART OK

    Partitions:
    C: (NTFS) [ TRIAL VERSION ]
    I: (NTFS) 698.6 Go (494.4 Go free)
    Total Size [ TRIAL VERSION ]

    Input:
    Keyboard Keyboard Device PIH
    Mouse HID Mouse

    Network:
    Main IP Address [ TRIAL VERSION ]
    Main MAC Address A4-BA-DB-FA-E4-5D
    Network Card Broadcom NetLink (TM) Gigabit Ethernet (192. [ TRIAL VERSION ])
    Network Card DW1525 (802.11n) WLAN PCIe Card

    Devices:
    Printer Fax
    Printer Microsoft XPS Document Writer
    FireWire Controller VIA OHCI Compliant IEEE 1394 Host Controller (PHY: VIA VT6307)
    USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
    USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
    USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
    USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
    USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
    USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
    USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
    USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
    USB Device Generic USB Hub
    USB Device USB Input Device
    USB Device USB Input Device
    USB Device USB Input Device
    USB Device USB Input Device
    USB Device USB Input Device
    USB Device USB Input Device
    USB Device USB Mass Storage Device
    USB Device USB Mass Storage Device
    USB Device USB Composite Device
    USB Device USB Composite Device
    USB Device Sennheiser 3D G4ME1

    DMI:
    BIOS Distributor Alienware
    BIOS Version A10
    System Manufacturer Alienware
    System Name Aurora
    System Version 00
    System Serial Number [ TRIAL VERSION ]
    System UUID [ TRIAL VERSION ]
    Motherboard Manufacturer Alienware
    Motherboard Name 04VWF2
    Motherboard Version A01
    Motherboard Serial Number [ TRIAL VERSION ]
    Chassis Manufacturer Alienware
    Chassis Version
    Chassis Serial Number [ TRIAL VERSION ]
    Chassis Identifier [ TRIAL VERSION ]
    Chassis Type Desktop Case

    (I did not copy what was under "Debug")
    0
  9. CamTryus Posted messages 14 Status Member
     
    It seems to me that I have already downloaded this driver. Even by clicking on "update driver" and "search for the driver on my computer," it says it is not found. When running the driver, I must have clicked "Yes to all," so I already had it.
    0
  10. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     
    Hello,

    Unzip the driver and install it manually:
    Go to the device manager
    Right-click on the device in question
    Update driver
    Install from a list or specified location
    Do not search
    Have disk
    Browse
    Go to the unzipped driver folder
    Select the file --> si3132.inf
    Restart.

    --
    Human beings are at their best when things are at their worst.
    0
    1. laurent
       
      Hi kaneagle!

      I've been struggling with my Dell PC for 3 days because the e-SATA isn't recognized for my external RAID5. Huge thanks for your help!!!!!!!!!!!!!!! :)
      0
  11. CamTryus Posted messages 14 Status Member
     
    After clicking on "update the driver", I have the option between (http://imageshack.com/f/2dpilotelp
    Furthermore, my file cannot be unzipped because it is not compressed!
    0
  12. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    You can extract the file "Silicon-Integrated-Systems_S_A02_R235001.exe" with WinRar or 7-Zip.
    0
  13. CamTryus Posted messages 14 Status Member
     
    Yes, it's more convenient with WinRar!
    The problem is resolved, thank you!
    0