The number keys are not working anymore

Solved/Closed

juju371 Posted messages 5 Status Member -
Xeey - 5 May 2020 at 11:00

Good evening everyone!
So, I've got a little issue.
Actually, my keyboard is acting up,
the number keys on the right are not working anymore
except for the five key, which now selects,
I'm about to lose it because I just
fixed my mouse which took me ages
to find the solution.
I've tried everything on the keyboard or the preferences but nothing works!
If anyone has an idea, that would be great.
Thanks in advance.

Configuration: Mac Intel OS X Firefox 2.0

8 answers

Answer 1 / 8

Best answer
The best answer is the one that has been validated by our teams.

approved by Jean-François Pillou
perle

Hello, I had the same thing, you need to press the Num Lock key which is located above the number 7 on the numeric keypad on the right and then it will work. It's the unlocking of the number keys.

Have a good day
374
1. janilou
  
  Thank you very much, that's really nice of you, you are saving my skin.
  
  5
2. Wonder
  
  Yeah, I think a lot of people are aware of that, but even with this feature enabled, my number keys on the right still don't work. :/
  
  10
Answer 2 / 8
Hikari

Hi everyone!
I had the same problem and I finally found the solution. This solution only applies to numeric keypads or when the Num Lock key is not working.
First, hold down the Alt key, then press the Num Lock key. Keep them pressed for about 5 to 6 seconds. Personally, on Windows 8, when it's successful, it makes a sound.
There you go, I hope I helped you :)
194
1. skyzers
  
  Thank you very much! My problem is solved!!! ;)
  
  0
2. ryad
  
  Thank you for unlocking the code, that's nice of you.
  
  0
3. daisy
  
  Thank you very much, I tried and it works.
  
  0
4. Epo
  
  Hello/Good evening, thank you to Hikari for their help with Windows, it really works well, thank you ;D.
  
  0
Answer 3 / 8
Louis Hoebrechts Posted messages 1378 Registration date Status Member 672

Hi, does it make any difference if you change the keyboard layout? French (Numeric) instead of French (or vice versa), for example…
36
1. juju371 Posted messages 5 Status Member 10
  
  Yes, it works!
  I set it to numeric French and then back to normal and it still works.
  I would have liked to know why it glitched, but oh well,
  the main thing is that it works again.
  Thank you very much, Louis Hoebrechts!
  
  0
2. Louis Hoebrechts Posted messages 1378 Registration date Status Member 672 > juju371 Posted messages 5 Status Member
  
  They were corrupt preferences... You re-entered them twice, so that resolved it. As often happens.
  
  0
3. juju371 Posted messages 5 Status Member 10 > juju371 Posted messages 5 Status Member
  
  Hello again,
  Here we go again, those damn number keys aren't working anymore.
  I don't know what to think of these so-called super Macs of the latest generation!
  It must be something other than keyboard preferences, maybe a bug...
  How do you reset the keyboard function?
  If anyone has an idea, thanks in advance.
  Cheers.
  
  0
4. Louis Hoebrechts Posted messages 1378 Registration date Status Member 672 > juju371 Posted messages 5 Status Member
  
  Well, open your Preferences folder in the User Library in list mode, making sure you can read the modification dates.
  Open System Preferences and change the keyboard configuration 2 times.
  Look in the folder list for what corresponds to the time of your double modification. Put this file in the Trash and re-modify your System Preferences.
  Your corrupted preferences file is definitely gone, but regenerated anew.
  This should be a file that starts with com.apple and has the .plist extension.
  
  It’s actually the file: com.apple.HIToolbox.plist
  
  0
5. juju371 Posted messages 5 Status Member 10 > Louis Hoebrechts Posted messages 1378 Registration date Status Member
  
  I just followed your instructions, Louis,
  I even performed the maneuver several times without success.
  It does create the file in question but it doesn't change anything at all.
  
  0
Answer 4 / 8
ges

Hello, I had the same problem with the numeric keypad. I pressed the Num Lock key for 5 to 6 seconds, and then it worked.
32
Answer 5 / 8
wan

Check that a key on the keyboard is not stuck, it can happen and we don't think about it. In my case, the arrow below the enter key.
14
Answer 6 / 8
juju371 Posted messages 5 Status Member 10

FINALLY!
There it is, I found it!
I went into system preferences and there,
by going through all of them, under accessibility,
there's the option: use the numeric keypad instead of the mouse.
That's why the 5 key acted as a selection.
I unchecked the box and it works!
I think this time, it's the right one.
Thanks, by the way for your help, Louis
I haven't had internet for long, and I'm quite impressed
by the support network that exists online.
A great example of solidarity towards all the folks like me struggling.
thanks.
11
1. lolobrigida Posted messages 125 Status Member 1
  
  Hi, I have exactly the same problem as you since today!! While all my number keys were working just fine!! The number keys on the right are not responding anymore!! Where can I find system preferences??? Thanks in advance.
  
  0
  1. Chris 94 Posted messages 1937 Registration date Status Moderator Last intervention 7 536 > lolobrigida Posted messages 125 Status Member
    
    Hello,
    
    Have you noticed that you are following a message from... December 2006?
    
    If you have a Mac (as this is the Mac OS forum), the system preferences are in the Apple menu. If it’s not a Mac, you need to address the right forum (Windows, Linux...).
    
    Best regards.
    
    0
Answer 7 / 8
pat

For those who encounter this, press the option (alt) key five times. I had the same issue.
11
1. Anthony
  
  Hello, my number pad (the one on the right) is not working anymore. When I long press the number 6, it moves my mouse to the right. Please tell me where I need to go to fix the problem, thank you.
  
  0
2. _Ritchi_ Posted messages 21130 Registration date Status Contributor Last intervention 6 135
  
  Anthony,
  Which Mac?
  Do you have the option to test with another keyboard?
  Ritchi
  
  1
Answer 8 / 8
janilou

I found that pressing the VERRNUM7 key worked for me, I hope it works for you too. Let me know if you succeeded!!!! Good evening!
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