Mon PC fait des écrans bleu à répétition

psg6110 Messages postés 23 Statut Membre -  
lilidurhone Messages postés 800 Date d'inscription   Statut Contributeur sécurité Dernière intervention   -
Bonjour,

Depuis un moment mon pc windows 7 acer ax 3400 me fait des ecran bleu et il redemare tout seul. Je n'ai pas le temps de tout relever. J'ai reussi a avoir quelque imformation écrite a l'écran : Driver_Irql_not_less_or_Equal arhrxusb.sys.

Quand mon ordinateur a redemarer il me met un rapport d'erreur où il est ecrit :

Signature du problème :
Nom d'événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\052512-18735-01.dmp
C:\Users\gaetan\AppData\Local\Temp\WER-48968-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
https://privacy.microsoft.com/fr-fr/windows-7-privacy-statement

Si la déclaration de confidentialité en ligne n'est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

Merci de pouvoir m'aider

5 réponses

Résumé de la discussion

Des écrans bleus apparaissent régulièrement sur un PC Acer AX3400 sous Windows 7, accompagnés de l'erreur Driver_Irql_not_less_or_equal et du fichier arhrxusb.sys, et le système redémarre simultanément. Le rapport d'erreur mentionne une Signature du problème avec BCCode 1e et des informations sur les mini-dumps, ce qui oriente vers une analyse de pilote ou de périphérique USB. Des conseils préconisent d'utiliser des outils comme whocrashed et Getsysteminfo pour identifier les pilotes problématiques et vérifier les mises à jour, puis d'examiner les composants USB et les pilotes réseau. En cas de lenteurs réseau persistantes après mise à jour, l'analyse adware et des outils de suppression peuvent être envisagés pour écarter des extensions indésirables ou des logiciels malveillants.

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  1. lilidurhone Messages postés 800 Date d'inscription   Statut Contributeur sécurité Dernière intervention   3 818
     
    Bienvenue sur CCM

    Avant toute chose je souhaite éclaircir quelques points

    Je vais te proposer deux logiciels sans danger qui permettront à ton helpeur d'y voir un peu plus clair

    Sache que ça ne sera pas moi qui te désinfecterai car je n'ai pas l'autorisation

    Reste zen et sois très patient car les helpeurs sont bénévoles et ont une vie en dehors de CCM

    Dans un premier temps tu téléchargera le logiciel whocrashed qui permettra de savoir si ça vient d'un pilote https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
    installe le et exécute le en tant qu'administrateur il analysera ton ordinateur et génèrera un rapport colles le dans ta prochaine réponse

    Dans un second temps je te propose un autre logiciel qui permettra de savoir si tout est à jour pilotes et logiciels
    Rends toi à cette adresse https://www.getsysteminfo.com/
    Cliques sur télécharger
    Une fenêtre s'ouvrira pour commencer le téléchargement
    Patientes jusqu'à que le téléchargement soit terminé
    Double clic dessus
    Acceptes la licence
    Il te scannera l'ordinateur
    Un rapport sera généré
    Publie le dans ta prochaine réponse

    Quelqu'un de plus compétent que moi prendra le relais

    Bonne journée
    1
  2. psg6110 Messages postés 23 Statut Membre
     
    Merci pour ta réponse très rapide lilidurhome. Je vais faire ces analyse le plus rapidement et je publierai les resultat dans le forum.

    Bonne journée
    0
  3. psg6110 Messages postés 23 Statut Membre
     
    System Information (local)
    --------------------------------------------------------------------------------

    computer name: GAETAN-PC
    windows version: Windows 7 Service Pack 1, 6.1, build: 7601
    windows dir: C:\Windows
    CPU: AuthenticAMD AMD Athlon(tm) II X2 220 Processor AMD586, level: 16
    2 logical processors, active mask: 3
    RAM: 4025729024 total
    VM: 2147352576, free: 1885184000

    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Fri 25/05/2012 20:54:08 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052512-23758-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002EA5C3E, 0xFFFFF8800CB3A190, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Fri 25/05/2012 20:54:08 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: aswsnx.sys (aswSnx+0x16319)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002EA5C3E, 0xFFFFF8800CB3A190, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\aswsnx.sys
    product: avast! Antivirus System
    company: AVAST Software
    description: avast! Virtualization Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsnx.sys (avast! Virtualization Driver, AVAST Software).
    Google query: aswsnx.sys AVAST Software SYSTEM_SERVICE_EXCEPTION

    On Fri 25/05/2012 19:59:06 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052512-18735-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 24/05/2012 22:12:01 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052512-18408-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 24/05/2012 10:59:10 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052412-16442-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Tue 22/05/2012 09:13:33 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052212-20061-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Mon 21/05/2012 05:19:39 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\052112-23025-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0xD1 (0x5BA8D29, 0x2, 0x0, 0xFFFFF880078C20E1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Tue 15/05/2012 21:41:10 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051512-18408-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Mon 14/05/2012 20:31:29 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051412-16146-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Sun 13/05/2012 19:46:32 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051412-22635-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 10/05/2012 18:01:29 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051012-19936-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 10/05/2012 13:12:41 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051012-15615-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
    Bugcheck code: 0xD1 (0x8005B8554E, 0x2, 0x0, 0xFFFFF880078B10E1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 10/05/2012 12:09:13 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051012-27190-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
    Bugcheck code: 0xD1 (0x550B993, 0x2, 0x0, 0xFFFFF880075250E1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 10/05/2012 05:37:34 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051012-19312-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC50)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Wed 09/05/2012 12:31:14 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\050912-22183-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7FB7A)
    Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA80036F5B60, 0xFFFFF80000B9C510)
    Error: CUSTOM_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    16 crash dumps have been found and analyzed. Only 15 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    aswsnx.sys (avast! Virtualization Driver, AVAST Software)

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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    1. lilidurhone Messages postés 800 Date d'inscription   Statut Contributeur sécurité Dernière intervention   3 818
       
      En attente de l'autre rapport s'il te plaît(celui de getsysteminfo)
      Je fais des recherches et je reviens
      0
  4. psg6110 Messages postés 23 Statut Membre
     
    Code rouge:

    Pilote(s) à mettre à jour : [0]
    Programme(s) à mettre à jour : [0]
    Inconnu trouvé : [12]
    Fichier(s) non fiable(s) : [0]
    Logiciel(s) potentiellement incompatible(s) : [46]
    Hosts : original
    Fichier(s) potentiellement infecté(s) : [0]

    Inconnu

    Pilotes démarrés dans ...

    chrome.exe [4]
    => C:\Users\gaetan\AppData\Local\Google\Chrome\Application\19.0.1084.52\ppgooglenaclpluginchrome.dll
    => C:\Users\gaetan\AppData\Local\Google\Chrome\Application\19.0.1084.52\avcodec-54.dll
    => C:\Users\gaetan\AppData\Local\Google\Chrome\Application\19.0.1084.52\avutil-51.dll
    => C:\Users\gaetan\AppData\Local\Google\Chrome\Application\19.0.1084.52\avformat-54.dll

    Dossiers analysés

    C:\Users\gaetan\AppData\Local\Temp\ [1]
    => C:\Users\gaetan\AppData\Local\Temp\utt1DB0.tmp.exe

    C:\Users\gaetan\AppData\Local\Temp\CCIS\ [1]
    => C:\Users\gaetan\AppData\Local\Temp\CCIS\ccsqlh.exe

    C:\Users\gaetan\AppData\Local\Temp\DX6D24.tmp\ [2]
    => C:\Users\gaetan\AppData\Local\Temp\DX6D24.tmp\d3dx9_36.dll
    => C:\Users\gaetan\AppData\Local\Temp\DX6D24.tmp\infinst.exe

    Incompatible

    Programmes installés [1]

    => avast! Free Antivirus

    Processus démarrés

    => Nom C:\Program Files\Alwil Software\Avast5\AvastUI.exe" /nogui - avast! Antivirus

    Pilotes démarrés dans ...

    jusched.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    RIMBBLaunchAgent.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    DTShellHlp.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    EgisUpdate.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    PmmUpdate.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    mwlDaemon.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    EEventManager.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    GoogleToolbarNotifier.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    9props.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    msnmsgr.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    AvastUI.exe [19]
    => Nom C:\Program Files\Alwil Software\Avast5\aswUtil.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\ashBase.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswEngLdr.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswCmnOS.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswCmnIS.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswCmnBS.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\ashTask.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswAux.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswLog.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswSqLt.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswProperty.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\AavmRpch.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\1036\Base.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswData.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\ashTaskEx.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\Aavm4h.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\1036\uiLangRes.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\CommonRes.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\defs\12052600\uiext.dll - avast! Antivirus

    chrome.exe [2]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus
    => Nom C:\Program Files\Alwil Software\Avast5\aswJsFlt.dll - avast! Antivirus

    GoogleCrashHandler.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    GetSystemInfo.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    rundll32.exe [1]
    => Nom C:\Program Files\Alwil Software\Avast5\snxhk.dll - avast! Antivirus

    Service démarrés

    => Nom C:\Program Files\Alwil Software\Avast5\AvastSvc.exe - avast! Antivirus

    Registre

    _LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [1]
    => Nom C:\Program Files\Alwil Software\Avast5\AvastUI.exe - avast! Antivirus
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    1. lilidurhone Messages postés 800 Date d'inscription   Statut Contributeur sécurité Dernière intervention   3 818
       
      Pour info c'est un lien comme ça qu'il me faut
      http://www.getsysteminfo.com/read.php?file=f4663af988ae99a254b51c309b31ef2e
      Je crois que tu vas passer entre les mains d'un expert car avast n'est pas à jour!
      0
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  6. psg6110 Messages postés 23 Statut Membre
     
    Et voila les scan sont fait en esperant trouver une solution, le problème est récurent.
    0
    1. lilidurhone Messages postés 800 Date d'inscription   Statut Contributeur sécurité Dernière intervention   3 818
       
      T'es plus en ligne?
      J'attends toujours ton lien du rapport getsysteminfo
      Bonne journée
      0
    2. psg6110 Messages postés 23 Statut Membre
       
      http://www.getsysteminfo.com/read.php?file=bc43eb723aebbfaad27cef9c56593ee9

      Désolé pour l'attente , je n'arrivais pas a avoir la même page que toi!
      0
    3. lilidurhone Messages postés 800 Date d'inscription   Statut Contributeur sécurité Dernière intervention   3 818
       
      Bon ça va c'est pas la catastrophe
      Quelques logiciels qui ne sont pas à jours
      mais je préfère que tu sois pris en charge car tu as firefox 4 alors qu'on est à la version 12!
      Sinon ce que tu peux faire c'est de mettre à jour le pilote de ta carte wifi car c'est peut être elle qui est en cause
      0
    4. psg6110 Messages postés 23 Statut Membre
       
      Je n'utilise pas firefox pour naviguer sur le net j'utilise google chrome.
      Comment je fait pour mettre le pilote de ma carte wifi a jour?
      0