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HP Pavilion G7 Graphics Card Issue

skullss -  
taserx26 Posted messages 172 Status Member -
Hello, I bought a HP Pavilion G7 series laptop in the store yesterday, it cost me 599 euros.

The original configuration was:

- Processor: Intel(R) Core(TM) i3-2330M 2.20GHz
- Memory (RAM): 6.00 GB
- Graphics: AMD Radeon HD 7450M + Intel(R) HD Graphics Family

But the problem is that the desired games do not run on it, while my old laptop, which had a lower configuration, handled them easily, and when I go on Can You Run It, or on sites like Tout Les Drivers, they tell me that the integrated graphics card is a 6400 HD.

Has this problem happened to anyone else? I have tried in vain to activate the right graphics card for the games, but nothing works, the laptop remains on the base one.

9 answers

  1. Anonymous user
     
    I have never seen this problem. Keep us updated.
    1
  2. pedofire
     
    I just bought an HP Pavilion G7 series PC, I have an Intel HD Graphics + AMD Radeon HD 7450 graphics card, an Intel Core i5 2.5 GHz processor, 4 GB RAM,
    I feel like my AMD Radeon HD 7450 graphics card is not selected by default because, for example, Sniper Elite V2 lags, Blacklight Retribution lags too, Tribes Ascend lags as well, etc.

    I would like to know if my problem is possible or not and if this configuration is ultimately not powerful enough for this kind of games!
    1
  3. Anonymous user
     
    Hi.

    Can you give me the details of your PC?
    0
  4. skullss
     
    Hp Pavilion g7-1355sf

    I am on the verge of returning it for a refund.
    0
    1. taserx26 Posted messages 172 Status Member 24
       
      go for it!
      0
  6. Anonymous user
     
    Hello

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=en&dlc=en&sw_lang=&product=5224970#N252

    or

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=en&dlc=en&sw_lang=&product=5224970#N252
    0
  7. JOohns
     
    up I have the same series of G7 computers and GTA San Andreas lags... while my old PC runs it perfectly... I restored it to factory settings and it's still the same....

    General Information
    Plugin version
    6.0.0.2
    Database version
    21
    Detection date
    23/06/2012 11:49
    Machine name
    JOohns-HP
    Modules
    Operating system
    Windows 7 Home Premium ?(?X64)? ?Service Pack 1
    Installation date: ?23/06/2012
    Processor
    AMD K10 Clocked at 2.30 GHz
    Measured frequency (core0): ?803.31 MHz
    Number of cores: ?2 physical(s), 2 logical(s)
    Socket: ?Socket S1 (638)
    CPU temperature (core 0): ?61.75 °C
    Motherboard
    Hewlett-Packard 1664 20.23
    Motherboard serial number: ?PBWUH011Z0N5NW
    SKU Number: ?QA566EA#ABF
    BIOS version: ?F.52
    Date: ?15/05/2012
    Chipset
    North bridge: AMD 785GX
    Revision ID: ?00
    South bridge: AMD SB800
    Revision ID: ?40
    Memory
    6 GB of total DDR3 memory at 535.54 MHz
    Memory timings: ?7.0-7-7-20-1T
    4 GB Hyundai Electronics stick
    Maximum frequency: ?667 MHz
    Bandwidth: ?PC3-10700
    2 GB A-Data Technology stick
    Maximum frequency: ?667 MHz
    Bandwidth: ?PC3-10700
    Graphics Card
    AMD M880G with ATI Mobility Radeon HD 4250
    Installed DirectX version: ?11.0
    Hard Drive
    ST9320320AS hard drive of 298.09 GB SATA II
    Firmware: ?0303
    SATA version: ?SATA Rev 2.6
    Serial number: ? 5SX22XG6
    HDD temperature: ?48 °C
    Running time: ?7508 hours
    Optical Drives
    hp DVD-RAM UJ8B1
    Type: ?DVD-R/DL sequential recording Recorder
    Firmware version: ?H.02
    Firmware date: ?12/05/2011 00:00
    Network
    ?Realtek Semiconductor Co., Ltd.? ?RTL8188CE 802.11b/g/n WiFi Adapter?
    Adapter type: ?Unknown
    ?Realtek Semiconductor Co., Ltd.? ?RTL8101E/RTL8102E PCI Express Fast Ethernet controller?
    Adapter type: ?ethernet
    Multimedia cards
    ?Advanced Micro Devices [AMD] nee ATI? ?SBx00 Azalia (Intel HDA)?
    ?Advanced Micro Devices [AMD] nee ATI? ?RS880 HDMI Audio [Radeon HD 4200 Series]?
    Keyboard
    ?Standard PS/2 Keyboard?
    Mouse
    ?Synaptics PS/2 Port TouchPad?
    Screen(s)
    ?Generic Plug-and-Play Monitor?
    Manufacturer: ??N173O6-L02?
    Maximum resolution: ?1600 x 900
    Screen size: ?17.6" (39 cm x 22 cm)
    Manufacturing date: ?04/02/2009
    Aspect ratio: ?16:9
    Video input type: ? Digital Signal
    USB device
    ?Cheng Uei Precision Industry Co., Ltd (Foxlink)?
    Supported USB version: ?2.0
    0
  8. Anonymous user
     
    Hi!!

    I hope by now you have resolved your issue, otherwise for others who might have the same problem with the Radeon HD 7450M on a Pavilion G7, just do the following:

    Right-click on the desktop -> configure switchable graphics -> then choose the applications you want to run with the HD 7450M.

    There you go, I hope this helps you.
    0
    1. La pauvre victime HP
       
      You know what’s beautiful about your solution? It doesn’t work at all for me, actually. Just so you know, I’m still a minor and my dad is an Analyst-Programmer, a civil servant on top of that. So he knows a bit about this mess, you see?
      He managed to get this technological error working, but when I tried to update the old driver (2011), I completely messed it up.
      He already struggled a lot to get this PC running, and now it doesn’t work at all, you know? And to get back to your solution, so far it’s the simplest related to CCC that I know, but the games are stuck on this computer and immediately revert to the Intel (R) HD Graphics Family card, which is completely useless, while the other one, the AMD Radeon HD 7450M, seems like it doesn't even exist. But I need the higher one; even though I have the same graphics setup as mentioned at the top of the thread, my games don’t lag, they don’t launch at all. So I don’t really know what to do except scream at my poor grandmother who bought a PC without knowing anything about it.
      Unluckily, she asked a guy from Conforama for advice on which PC to buy. And of course, it's very logical that a guy from Conforama would give you advice on a Gaming PC. So she ended up buying from what seems to be the worst cheap Gaming PC vendor.
      0
    2. Anonymous user
       
      Hi,
      Sorry, I haven't logged in for a while. I think you need to install the driver from the HP website. I had the same problem some time ago; they must have a specific driver for their switchable graphics. Anyway, I'm just like you; my girlfriend bought this PC for me at Conforama, and the salesperson told her something like "For gaming, you need to get this, there's nothing better, you know!" Personally, I think they probably get a little commission when they sell certain products.
      0
  9. Teut0nique Posted messages 12 Status Member 1
     
    Thank you for looking at my problem, which is generally the same as yours, except that it's because of a mistake I made.

    https://forums.commentcamarche.net/forum/affich-26847345-hp-pavilion-avec-une-ati-radeon-7670m-plus-fonctionnelle#p26847345
    0
  10. johann8 Posted messages 2 Status Member
     
    Configure the switchable graphics of the Catalyst Control Center and even if the game launcher takes the Intel, you will be playing on the ATI. I had the same problem, but now all games before 2013 run on my setup:

    Intel Pentium B950 at 2.10 GHz
    ATI Radeon 7670 M 1 GB DDR 5
    Intel HD 4000
    0