Shadow Copy Service and Disk Usage

RafaelFR Posted messages 11 Status Member -  
 Manstein -
Hello,

On my system partition C:\ (Velociraptor 150 GB HDD), I have a recent installation of Windows 7 Ultimate 64. To date, this corresponds to about 175,000 files and 55 GB of data.

In order to back up files, I installed the freeware Cobian Backup. During the installation, it offers to install Microsoft's Shadow Copy service. However, since this installation, my system disk has only 4 GB free out of the 139 available.
Despite uninstalling the Shadow Copy service, the Cobian Backup software, and performing a complete cleanup with CCleaner, I still can't recover any free space.

I've uploaded a screenshot that shows the discrepancy of about 80 GB between the file size on the disk (as indicated by WinDirStat) and the free space displayed by Windows Explorer: https://twitpic.com

If you have any ideas, I would appreciate your help.

Rafael.

11 answers

  1. morganch
     
    Run the vssadmin command in administrator mode:

    Start -> All Programs Accessories, right-click on

    Command Prompt -> Run as administrator.
    1
  2. morganch
     
    With the command del , it is possible to get rid of this folder, read the

    third message above.
    1
  3. morganch
     
    Hello.

    There must be hidden files, do this:

    Start -> Run
    , type cmd.exe

    In the command prompt window, enter

    cd c:\users
    dir /a:hs /s /p
    0
  4. RafaelFR Posted messages 11 Status Member
     
    Hello Morganch,

    The list is too long for the command prompt and for me to reproduce it here.
    Is there anything specific I should look at in the listing?

    Additionally, I am adding to my question with supplementary elements obtained from the site https://www.sevenforums.com/tutorials/166102-shadow-copies-delete.html, an article explaining how to delete instances of shadow copies for Windows 7 and Vista.

    When using the command [code]vssadmin Delete Shadows /For=C: /All[/code], I receive the following message:
    "Error: Snapshots were detected but they were outside of your allowed context. Try deleting them with the backup application that created them."

    No mention of this on the Cobian site/forum.

    Any idea?

    Thank you for your help.

    Rafael.
    0
  5. RafaelFR Posted messages 11 Status Member
     
    I have indeed executed these commands as an admin.
    However, the message indicated was obtained via the command:
    vssadmin Delete Shadows /shadow={ef064cbb-e76d-461c-b8ed-3b3577968132}

    and not
    vssadmin Delete Shadows /For=C: /All

    as I mentioned above.

    {ef064cbb-e76d-461c-b8ed-3b3577968132} refers to the ID of the snapshot I am trying to delete, an ID obtained using the command
    vssadmin list shadows
    0
  6. morganch
     
    You also need to set the Instant Snapshots service to manual.

    Start -> Run , type services.msc
    0
  7. RafaelFR Posted messages 11 Status Member
     
    I checked, the service is started and set to manual.
    I restarted it and relaunched my deletion command: same result.
    0
  8. morganch
     
    Just don't start it, because it will continue to make backups incessantly; you might as well disable it.

    With the command dir /a:hs /s /p, can you locate where this folder
    {ef064cbb-e76d-461c-b8ed-3b3577968132} is?
    0
  9. RafaelFR Posted messages 11 Status Member
     
    Thank you for the time you are spending on my problem.

    I just disabled the two services: "Volume Shadow Copy" and "Windows Software Shadow Copy Provider".

    I'll reboot and let you know if it allowed me to recover some disk space.
    0
  10. RafaelFR Posted messages 11 Status Member
     
    Unfortunately, no change.
    0
  11. RafaelFR Posted messages 11 Status Member
     
    First of all, there is no reference to "ef064cbb-e76d-461c-b8ed-3b3577968132" either among the files and folders on the disk (unhidden system files) or in the registry.

    Furthermore, the key ef064cbb-e76d-461c-b8ed-3b3577968132 is not constant over time. Indeed, if I stop the "Volume Shadow Copy" service, the ID of the shadow copy is updated after restarting.
    So I looked for the current ID, but after re-enabling the two services "Volume Shadow Copy" and "Windows Software Shadow Copy Provider," the command
    "vssadmin list shadows"
    returns the following result:
    "There are no items corresponding to the request."

    I have lost visibility of the instance to delete without having found the trace of the missing 80 GB ://
    0
    1. Manstein
       
      Look in the AppData/Local/Safe mirror folder. By default, it is hidden. You should find your large files there.
      0