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HP Compaq Presario won't start issue

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panachman Posted messages 34 Status Member -  
 pat1664 -
Hello, I have a problem with an HP Compaq Presario CQ61. It doesn't turn on, there's no boot process, and no fans start. When I plug in the power cord, the light next to the port on the laptop lights up normally when I plug it in, but it turns off after a few seconds. I don't see where the problem could be.
Thank you in advance for all your responses.

Configuration: Windows 7 / Firefox 10.0.2

12 answers

  1.
    Goced53 Posted messages 260 Status Member 59
     
    Hello, when you press the power button on your PC, do your indicator lights (especially the one that shows it's starting up and the one for the battery charger) light up for a second or blink quickly before turning off?
    20
    1. AB52 Posted messages 2 Registration date   Status Member Last intervention  
       
      Hello.
      I have the same problem when I turn on my computer, the charging light blinks 3 times before turning off. Could you please tell me what the problem might be?
      Thank you very much.
      0
    2. AB52 Posted messages 2 Registration date   Status Member Last intervention  
       
      resolved: faulty charger
      thank you!!!!!
      0
  2. pat1664
     
    Hello,

    I have exactly the same issue. The LED next to the power connector lights up for a few seconds, then turns off again.
    If the battery is in place, it doesn't even light up.
    Nothing else happens.
    The charger has been tested and is operational.
    The motherboard shows no visual signs of damage.

    I see that the post is marked as resolved, but I can't find any solution in it. What is the situation, please?
    2
  3. Anonymous user
     
    Test your charger with a multimeter.
    1
  4. panachman Posted messages 34 Status Member 5
     
    No, it is no longer under warranty, and the old charger was cut on a piece.
    1
    1. Goced53 Posted messages 260 Status Member 59
       
      Ok, did you use it segmented?
      0
    2. panachman Posted messages 34 Status Member 5
       
      As soon as I saw that it was cut, I replaced it.
      0
    3. Goced53 Posted messages 260 Status Member 59
       
      Okay, take it to a store for a quote, but if it’s the power supply system of the motherboard like I think, it’ll cost you at least 200 euros.
      0
    4. panachman Posted messages 34 Status Member 5
       
      Sure, thank you for the answers.
      1
    5. Goced53 Posted messages 260 Status Member 59
       
      Otherwise, it's your charger that isn't working, I mean, not compatible, but logically you must have taken one identical to the old one. Your PC was working at the beginning with the new charger?
      0
  6. virgil25 Posted messages 213 Registration date   Status Member Last intervention   23
     
    Did he not get shocked, or have water spilled on him?
    0
  7. panachman Posted messages 34 Status Member 5
     
    No, it hasn't been hit, nor has it been exposed to water, and there are no warning lights on. However, I wonder why the indicator light next to the power socket on the computer goes off after a few seconds.
    0
  8. virgil25 Posted messages 213 Registration date   Status Member Last intervention   23
     
    Well buddy, you're in deep trouble.
    0
  9. panachman Posted messages 34 Status Member 5
     
    I think it comes from the processor or the RAM.
    0
  10. Goced53 Posted messages 260 Status Member 59
     
    Is your power supply in good condition? (Is the cable not a little severed?) I had the same issue and it was due to the motherboard power supply that fried, so I couldn’t do anything and had to take my PC to the repair service.
    0
  11. panachman Posted messages 34 Status Member 5
     
    I just changed the power charger; it's brand new.
    0
    1. Goced53 Posted messages 260 Status Member 59
       
      Ok, what was wrong with the old one? Is your computer still under warranty?
      0
  12. ENGIE
     
    Hello,
    I have the same issue on a colleague's PC.
    Knowing that the power supply is fine.
    I think there could only be 2 possible causes:
    - The motherboard. Ouch !!!!
    - The power connector. Found it for €13 including tax online.
    I disassembled the machine to check and I don't see any physical defects on the connector or the motherboard's soldering.
    Has anyone who had this problem tried changing the power connector and could let me know if it resolved the issue or if it really comes from the motherboard?
    Thank you in advance for your responses.
    0
  13. ENGIE
     
    Hello Pat1664,

    After a diagnosis by a pro, it was indeed the motherboard for my colleague's Compaq PC.
    I subsequently had the same problem with a HP workstation still under warranty.
    The HP technician who came tried a BIOS update and, facing failure, replaced the motherboard directly. For him, there was no other possible cause.

    I’m sorry to hear this bad news…
    0
    1. pat1664
       
      Thank you for the response, as the post is a bit dated anyway!
      Unfortunately, you confirm my fears :o(

      Have a good evening.
      0