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Batman Arkham City crashes on launch

superglaude -  
 bsmc13 -
Hello, as soon as I click on the game icon, I get this window:

Microsoft.NET Framework (title)
An unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and try to continue. If you click Quit, the application will terminate immediately.

Unable to load the file or assembly
'Microsoft.DirectX.Direct3D, Version=1.0.2902.0, Culture=neutral,
PublicKeyToken=31bf3856ad364e35' or one of its dependencies.
Access denied.

I own the original, but I have tried other versions with the same result. I have version 4 of Microsoft.NET Framework (the latest).
QQ Can someone enlighten me?
THANK YOU

SUPERGLAUDE

Configuration: Windows 7 / Internet Explorer 9.0

4 answers

  1.
    Appliotest Posted messages 171 Status Member 18
     
    Good evening.

    Maybe a problem related to DirectX?! The installer for it is often included on the game DVD, try reinstalling it to see.
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  2. SUPERGLAUDE
     
    Hello and Merry Christmas!!

    This is probably due to directx, every time I try to reinstall it, a window pops up saying "a system error has occurred please consult the Dxlog file etc..."
    after that I don't understand anything, I cleaned my PC without it reporting any issues and I have DX 11 (win 7). What should I do?

    Thank you

    Best regards
    0
  3. Appliotest Posted messages 171 Status Member 18
     
    Happy holidays to you too.

    Check in the software add/remove if it is present, if so uninstall it and do a clean installation.

    Looking forward to hearing from you.
    0
  4. bsmc13
     
    You just need to install DirectX 11 and at startup choose DirectX 11 active or I don't know what; and it will work... okay good luck
    0