NINTENDO DSI CONSOLE WON'T TURN ON

Question

Hello,  I bought a Nintendo DSi for my son in June 2010. The console is no longer under warranty. The console won't turn on. When we press the power button, the top screen lights up for a second and then goes dark. We went to the retailer where we bought the Nintendo, and they explained that the repair costs would be either $100 or more. Is it the battery that is no longer working? If so, where can I buy one?  Thank you.

jimkiller · Answer

Hello, does the console start when it is plugged into the mains?

ORFLEUR · Answer

no, it doesn't start on mains power.

jimkiller · Answer

... okay !! .. did she experience a shock?

ORFLEUR · Answer

No, she didn't suffer any shock.

jimkiller · Answer

... original games or pirate cartridge?

ORFLEUR · Answer

original games not pirated.

jimkiller · Answer

.. when the screen lights up at startup (about a second in your case), does it look like a white flash?

ORFLEUR · Answer

Yes. That's what is happening.

jimkiller · Answer

... after a white flash of about one or two seconds at startup, the problem often comes from poor placement of the ribbon cable (a set of small connection wires) of the screen in its slot.

ORFLEUR · Answer

So it's not the battery. Should it be repaired or should I buy another one?

ORFLEUR · Answer

My son just told me he found his console wet. Does this have to do with the white flash?

jimkiller · Answer

...if your battery was dead you could still start the console on mains power without issue... but that’s not the case here. If my diagnosis of the incorrectly connected ribbon cable is correct, you need to open the DS to reposition this ribbon cable, but it's quite complicated to do it yourself,

ORFLEUR · Answer

And if we send it to Nintendo, how much will it cost us?

jimkiller · Answer

.. for your information, take a look at this: Nintendo DSi Repair In a specialized console store (Micromania or others), the prices should be about the same.

ORFLEUR · Answer

Thank you for the advice. We're going to buy a new one, a DSI XXL.

jimkiller · Answer

...before investing in a new console, if you feel capable or someone around you does, here's a link that explains how to open a DSi (the text is in English but the pictures speak for themselves) and check if the ribbon cable is properly connected.

ORFLEUR · Answer

Ok, we will try. Once we open the DSI, will you be able to tell us where the damaged wires are located?

jimkiller · Answer

..ok we will try. Disassembly of a DSi (in French this time)

ORFLEUR · Answer

We managed to open the DS. Where are the damaged wires? What should we do?

jimkiller · Answer

... screen plus its ribbon

jimkiller · Answer

...check if the tablecloth is properly connected as shown in this video at 4 minutes and 16 seconds.  (I have to step out for a moment.)

ORFLEUR · Answer

The tablecloth was disconnected. We put it back in place but there's still a flash.

jimkiller · Answer

Hello, if the DS still doesn't start correctly despite reconnecting the ribbon cable, there may be another faulty component, the ribbon cable itself, or the screen.

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