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Mrt is not working

Emi -  
kaneagle Posted messages 86282 Registration date   Status Moderator Last intervention   -
Hello,

I want to run mrt to remove malware but nothing happens.
Can you help me?

Thanks
Emi

Configuration: Windows 7 / Internet Explorer 8.0

4 answers

  1.
    kaneagle Posted messages 86282 Registration date   Status Moderator Last intervention   14 682
     
    For the MRT, it's the same, except you can't see the extension.

    --
    Human beings are at their best when things are at their worst.
    1
    1. Emi
       
      I tried but nothing is happening!!!
      0
  2. kaneagle Posted messages 86282 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Go to: C\windows\system32, right-click on --> mrt.exe, select run as administrator and launch it.

    --
    The human being is at their best when things are at their worst.
    0
    1. Emi
       
      I have mrt but not mrt.exe
      0
  3. tititeufteuf Posted messages 348 Status Member 7
     
    It's for a computer analysis, not to remove programs.
    0
    1. Emi
       
      ah ok thanks
      0
  4. kaneagle Posted messages 86282 Registration date   Status Moderator Last intervention   14 682
     
    Have you tried --> MalwareBytes?

    Human beings are at their best when things are at their worst.
    0