QWERTY keyboard yet programmed for French

Solved
Virginie7777 Posted messages 7 Status Membre -  
lepseudokejemetparcekejesaipakoi Posted messages 4865 Registration date   Status Contributeur Last intervention   -
Hello,
My dad just bought an Asus laptop with Windows 7
The problem is that the keyboard is in QWERTY while the keyboard settings
are in French!!! I don’t understand!!!
Can you help me???
Thanks in advance for your help

Configuration: Mac OS X / Safari 533.19.4

12 réponses

papoupapou Posted messages 18 Status Membre 1
 
Hi, try this:
Maj + Alt Gr
Normally you will switch from qwerty to azerty...
1
Virginie7777 Posted messages 7 Status Membre
 
Hello,
Thank you for your responses, but Ctrl + Alt Gr is not working
and the keyboard layout is indeed set to French; I even removed English so that only French is available, but it still doesn't work!!!
Any other ideas??? Could there be an error with the system installation (original) as it's a new computer and has never worked in AZERTY?
Thank you again in advance...
0
magnus888 Posted messages 1249 Registration date   Status Membre Last intervention   312
 
Hello,
In "Control Panel" then "Regional and Language Options" then "Languages" click on "Details" and select "Add". In "Keyboard configuration" check if you can set the keyboard to French.
0
papoupapou Posted messages 18 Status Membre 1
 
Well, I can't see it... are you sure you did the operation correctly? Or else try Alt + Shift since you're on Windows 7 ;) Let me know if it works.
0
Virginie7777 Posted messages 7 Status Membre
 
Good evening again,
I've tried everything: Alt + Shift, Alt Gr + Shift, Alt + Shift, nothing works!!!
I will try a Windows upgrade and if that doesn't work I will reinstall Windows, and if nothing
helps, it's still under warranty!!!!
Thanks again for your help...
Have a good evening.
0
papoupapou Posted messages 18 Status Membre 1
 
I'm sorry for not being able to guide you more :( hoping you find what you need quickly ;)
have a good evening
0
Pierrot6150 Posted messages 3186 Status Membre 561
 


Control Panel
Clock, Language, and Region
Click on Change keyboards...

Change keyboards...
Advanced key settings menu

* Hotkeys for input languages

If no combination is assigned?

Click on Change

Change keyboard layout
Check the left Alt (AltGr) + Shift box
OK
Apply

Now, do this combination
Has the keyboard returned to Azerty?

- Yes
Go back to Change keyboard layout
Check the Unassigned box
0
Virginie7777 Posted messages 7 Status Membre
 
Hello,
Your manipulation Pierrot 6150 didn’t change anything!!!
Thanks anyway for trying...
I don't understand!!!
Thank you all for your time and help, if I find a solution I will keep you updated...
Have a great day everyone...
0
Pierrot6150 Posted messages 3186 Status Membre 561
 
And if you do this

I assume you have the French - France keyboard

Add a keyboard
French (France) Menu
- Keyboard

And check French

Then in Default input language
You select the newly installed keyboard

PS:

Since I use a custom keyboard, I have to restart the PC for my keyboard to be properly recognized.

You may have to do the same.
0
batbat52 Posted messages 141 Status Membre 9
 
La première lettre est bien QWERTY, et non QZERTY comme tu l’as mis dans l'intitulé du sujet.
0
Virginie7777 Posted messages 7 Status Membre
 
When I select a new keyboard and set it to French, it says it's already installed,
I've even downloaded the French language pack and it responds that it's already installed!!!
Frustrating!!!
The keyboard is indeed QWERTY and not AZERTY...
0
lepseudokejemetparcekejesaipakoi Posted messages 4865 Registration date   Status Contributeur Last intervention   1 248
 
If it’s really “qzerty,” then it’s not in English, it’s just bugged.
So just contact customer service, I think.
0
magnus888 Posted messages 1249 Registration date   Status Membre Last intervention   312
 
You are mistaken.
You say: If it is indeed "qzerty," then it is not in English
It is precisely the opposite; a qzerty keyboard is in English
A French keyboard is AZERTY
0
lepseudokejemetparcekejesaipakoi Posted messages 4865 Registration date   Status Contributeur Last intervention   1 248
 
No, precisely, an English keyboard is in QWERTY and not QZERTY.
0
Pierrot6150 Posted messages 3186 Status Membre 561
 
Asus laptop with Windows 7

Could you provide the exact model/reference of this laptop?
0
Virginie7777 Posted messages 7 Status Membre
 
Asus portable computer N53JG-SX034Vc
0
Pierrot6150 Posted messages 3186 Status Membre 561
 
Go to the website
http://support-org.asus.com/download/download.aspx?modelname=N53JG&SLanguage=en-us

Once on the page...
Click on Others

Download and install
Keyboard Device Filter Utility
0
Virginie7777 Posted messages 7 Status Membre
 
Problem solved!!!
Swiss computer, so Swiss French keyboard...
While helping my dad from a distance, I didn't know that the keyboard was different!!!
A thousand apologies for wasting your time and a thousand thanks again!!!
Have a great day...
0