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QWERTY keyboard yet programmed for French

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Virginie7777 Posted messages 7 Status Member -  
 Anonymous user -
Hello,
My dad just bought an Asus laptop with Windows 7
The problem is that the keyboard is in QWERTY while the keyboard settings
are in French!!! I don’t understand!!!
Can you help me???
Thanks in advance for your help

Configuration: Mac OS X / Safari 533.19.4

12 answers

  1.
    papoupapou Posted messages 18 Status Member 1
     
    Hi, try this:
    Maj + Alt Gr
    Normally you will switch from qwerty to azerty...
    1
    1. Virginie7777 Posted messages 7 Status Member
       
      Hello,
      Thank you for your responses, but Ctrl + Alt Gr is not working
      and the keyboard layout is indeed set to French; I even removed English so that only French is available, but it still doesn't work!!!
      Any other ideas??? Could there be an error with the system installation (original) as it's a new computer and has never worked in AZERTY?
      Thank you again in advance...
      0
  2. magnus888 Posted messages 1249 Registration date   Status Member Last intervention   312
     
    Hello,
    In "Control Panel" then "Regional and Language Options" then "Languages" click on "Details" and select "Add". In "Keyboard configuration" check if you can set the keyboard to French.
    0
  3. papoupapou Posted messages 18 Status Member 1
     
    Well, I can't see it... are you sure you did the operation correctly? Or else try Alt + Shift since you're on Windows 7 ;) Let me know if it works.
    0
  4. Virginie7777 Posted messages 7 Status Member
     
    Good evening again,
    I've tried everything: Alt + Shift, Alt Gr + Shift, Alt + Shift, nothing works!!!
    I will try a Windows upgrade and if that doesn't work I will reinstall Windows, and if nothing
    helps, it's still under warranty!!!!
    Thanks again for your help...
    Have a good evening.
    0
  6. papoupapou Posted messages 18 Status Member 1
     
    I'm sorry for not being able to guide you more :( hoping you find what you need quickly ;)
    have a good evening
    0
  7. Pierrot6150 Posted messages 3186 Status Member 561
     


    Control Panel
    Clock, Language, and Region
    Click on Change keyboards...

    Change keyboards...
    Advanced key settings menu

    * Hotkeys for input languages

    If no combination is assigned?

    Click on Change

    Change keyboard layout
    Check the left Alt (AltGr) + Shift box
    OK
    Apply

    Now, do this combination
    Has the keyboard returned to Azerty?

    - Yes
    Go back to Change keyboard layout
    Check the Unassigned box
    0
  8. Virginie7777 Posted messages 7 Status Member
     
    Hello,
    Your manipulation Pierrot 6150 didn’t change anything!!!
    Thanks anyway for trying...
    I don't understand!!!
    Thank you all for your time and help, if I find a solution I will keep you updated...
    Have a great day everyone...
    0
    1. Pierrot6150 Posted messages 3186 Status Member 561
       
      And if you do this

      I assume you have the French - France keyboard

      Add a keyboard
      French (France) Menu
      - Keyboard

      And check French

      Then in Default input language
      You select the newly installed keyboard

      PS:

      Since I use a custom keyboard, I have to restart the PC for my keyboard to be properly recognized.

      You may have to do the same.
      0
  9. batbat52 Posted messages 141 Status Member 9
     
    La première lettre est bien QWERTY, et non QZERTY comme tu l’as mis dans l'intitulé du sujet.
    0
  10. Virginie7777 Posted messages 7 Status Member
     
    When I select a new keyboard and set it to French, it says it's already installed,
    I've even downloaded the French language pack and it responds that it's already installed!!!
    Frustrating!!!
    The keyboard is indeed QWERTY and not AZERTY...
    0
    1. Anonymous user
       
      If it’s really “qzerty,” then it’s not in English, it’s just bugged.
      So just contact customer service, I think.
      0
    2. magnus888 Posted messages 1249 Registration date   Status Member Last intervention   312
       
      You are mistaken.
      You say: If it is indeed "qzerty," then it is not in English
      It is precisely the opposite; a qzerty keyboard is in English
      A French keyboard is AZERTY
      0
    3. Anonymous user
       
      No, precisely, an English keyboard is in QWERTY and not QZERTY.
      0
  11. Pierrot6150 Posted messages 3186 Status Member 561
     
    Asus laptop with Windows 7

    Could you provide the exact model/reference of this laptop?
    0
  12. Virginie7777 Posted messages 7 Status Member
     
    Asus portable computer N53JG-SX034Vc
    0
    1. Pierrot6150 Posted messages 3186 Status Member 561
       
      Go to the website
      http://support-org.asus.com/download/download.aspx?modelname=N53JG&SLanguage=en-us

      Once on the page...
      Click on Others

      Download and install
      Keyboard Device Filter Utility
      0
  13. Virginie7777 Posted messages 7 Status Member
     
    Problem solved!!!
    Swiss computer, so Swiss French keyboard...
    While helping my dad from a distance, I didn't know that the keyboard was different!!!
    A thousand apologies for wasting your time and a thousand thanks again!!!
    Have a great day...
    0