Pas capable de supprimer panda

jp040780 Messages postés 31 Statut Membre -  
 Haïtham -
Bonjour, J,ai 2 antivirus sur mon ordi et j'aimerais en supprimer un(panda) J,ai beau essayer de le supprimer en mode sans échec et tout mais rien se passe ou bien ca me dit que c'est un document protégé en écriture.

Quelqu'un peut m'aider? Merci.

3 réponses

  1. incognito02 Messages postés 3487 Statut Contributeur 138
     
    Bonsoir,

    c'est en anglais .... désolé (source panda)

    Please click on the link below to run the uninstaller

    http://216.240.153.30/tech/Uninstall.exe

    Click save and save it to your desktop or to any other location from which you can easily locate it.

    Click on the Uninstall.exe
    Have it run.

    In the screen below choose a location from where it will be easy for you to locate the 14 unzipped files. You can do that by clicking browse and saving the files to a specific folder(Probably your download folder).

    In the screen below, browse to the location where the folder is located.

    Now click on unzip
    This should unzip the files to the location you chose.
    After the unzip is complete, go to the folder where the 14 files were unzipped to and click on the Panda Uninstal.exe file.

    This should bring up a black screen similar to a command prompt.
    This will take a few moments uninstalling and once it is done you will see a screen similar to the one below;

    This should restart your computer. Once the computer boots up , panda will be completely uninstalled.
    0
  2. green day Messages postés 26374 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   2 166
     
    Salut JP !

    pour ton log : ( un a était supprimer en trop ... )

    Bon jour j,ai plein de cochonneries ds mon ordi, surtout des popups. voici, mon analyse hijack

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\WINDOWS\system32\drivers\CDAC11BA.EXE
    C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\apvxdwin.exe
    C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UERSV_0001_N68M0602NetInstaller.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Administrateur\Mes documents\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 65.208.122.46:3128
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
    R3 - URLSearchHook: (no name) - _{02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
    R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {6001CDF7-6F45-471b-A203-0225615E35A7} - C:\WINDOWS\DH.dll (file missing)
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
    O2 - BHO: MIME Type Support Dll - {ED045E50-1DD5-4FA1-B468-E624CC585D3A} - C:\WINDOWS\system32\mimtcore.dll (file missing)
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
    O3 - Toolbar: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Zango Toolbar - {EA0D26BD-9029-431A-86E0-83152D67828A} - C:\Program Files\Zango Programs\Zango Toolbar\ZangoTB.dll (file missing)
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\fr-ca\msnappau.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
    O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd10.exe
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
    O4 - HKLM\..\Run: [win3208261278827] C:\WINDOWS\win3208261278827.exe
    O4 - HKLM\..\Run: [gimmygames] C:\\gimmygames10a.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [NI.UERSV_0001_N68M0602] "C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UERSV_0001_N68M0602NetInstaller.exe" -nag
    O4 - HKLM\..\RunServices: [winlog] winlog.exe
    O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
    O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O15 - Trusted Zone: http://www.download.com
    O16 - DPF: {0D62A517-E7C6-4E1F-A577-07D4AC549A48} (Progetto1.int_ver32) - http://advnt01.com/dialer/int_ver32n.CAB
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135725348832
    O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.bigfishgames.com/online/luxor/mjolauncher.cab
    O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://www.bigfishgames.com/online/tumblebugs/axhost.cab
    O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} (Progetto1.int_ver34) - http://advnt01.com/dialer/int_ver34.CAB
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
    O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: RIO Mass Storage C (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe
    O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\ituqoah.exe (file missing)

    Est-ce qu'on peut m'aider svp? Merci


    reponse :

    Salut JP !

    tu as raison : c'est pas triste ...

    lignes à fixer : relance hijackthis et coche les cases en face de ces lignes:

    O2 - BHO: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A}
    O2 - BHO: (no name) - {6001CDF7-6F45-471b-A203-0225615E35A7} - C:\WINDOWS\DH.dll (file missing) C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
    O2 - BHO: MIME Type Support Dll - {ED045E50-1DD5-4FA1-B468-E624CC585D3A} - C:\WINDOWS\system32\mimtcore.dll (file missing)

    O3 - Toolbar: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
    O3 - Toolbar: Zango Toolbar - {EA0D26BD-9029-431A-86E0-83152D67828A} - C:\Program Files\Zango Programs\Zango Toolbar\ZangoTB.dll (file missing)

    O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
    O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd10.exe
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKLM\..\Run: [win3208261278827] C:\WINDOWS\win3208261278827.exe
    O4 - HKLM\..\Run: [gimmygames] C:\\gimmygames10a.exe
    O4 - HKLM\..\RunServices: [winlog] winlog.exe
    O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
    O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

    O16 - DPF: {0D62A517-E7C6-4E1F-A577-07D4AC549A48} (Progetto1.int_ver32) - http://advnt01.com/dialer/int_ver32n.CAB
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135725348832
    O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.bigfishgames.com/online/luxor/mjolauncher.cab
    O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://www.bigfishgames.com/online/tumblebugs/axhost.cab
    O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} (Progetto1.int_ver34) - http://advnt01.com/dialer/int_ver34.CAB

    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
    O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\ituqoah.exe (file missing)

    ensuite :

    télécharge ceux-ci :

    Ad-Aware (gratuit) :
    http://telecharger.01net.com/windows/Internet/internet_utlitaire/fiches/11643.html

    Le patch en Français pour Ad-Aware (gratuit) :
    http://telecharger.01net.com/windows/Internet/internet_utlitaire/fiches/25543.html

    Spybot (gratuit) :
    http://telecharger.01net.com/windows/Internet/internet_utlitaire/fiches/26157.html

    Petite démo pour comprendre l'utilisation (merci à Ballatrap, le concepteur) :

    http://pageperso.aol.fr/Balltrap34/demo%20spybot.htm

    a-squared
    http://www.emsisoft.net/fr/software/download/

    ewido (dowload)
    http://www.ewido.net/fr/download/

    ¤Télécharger CleanUp40 (qui élimine les fichiers temporaires + cookies) sur ce lien : http://pageperso.aol.fr/Balltrap34/CleanUp40.exe

    démo : http://pageperso.aol.fr/balltrap34/democleanup.htm

    mets tout à jour, lance les scan en mode sans echec ( pour cela redamarre en appuillant sur le touche F8 ou F5 ) et redamarre en mode normal et dis nous si ça te detecte toujours des "trucs"

    bon courage ,@+
    0
  3. Haïtham
     
    Bonjour, toutes ses commentaires ne répond a ta question, non ?

    Alors pour supprimer ton panda tu n'as que à aller dans cette page suivante :

    http://www.panfu.fr/settings.php

    Dans la 3ème case vers le bas tu trouveras la section pour supprimer ton panda.

    Un panda de niveau 32,
    Haïtham (Panfu : Troisaventures5, PANFU_HAITHAM2)
    0