Conflit avec mc afee virus scan 10

Fermé
delph001 Messages postés 7 Date d'inscription lundi 3 novembre 2003 Statut Membre Dernière intervention 10 novembre 2005 - 9 nov. 2005 à 17:39
 Micheletdupont - 15 févr. 2011 à 16:32
bonjour,

j ai un souci depuis que j ai mc afee viruscan 10 sur mon pc.
mon pc se bloque a la fermeture de windows.
je suis donc all¨¦e dans msconfig pour tout decocher et recoher mes logiciels 1 a la fois et j ai repere que le fichier oasclnt.exe (mcafee)etait mon souci.

j ai donc fait un tchat avec mc afee. ca ne m a pas vraiment aid¨¦ puis quils m ont donn¨¦ de la doc en anglais et , quand je fais la traduction google c est du charabia :

doc ci-dessous :

I cannot shut down my PC with VirusScan installed
Summary: This article provides a description of what causes this scenario as well as provides the steps necessary to resolve the inability to shut down your PC.

Product Versions:
McAfee VirusScan 10
Operating Systems:
Windows 98 / 98se
Windows Me
Windows 2000
Windows XP Home / Pro
Description
This issue is not due to a problem with the McAfee software, but with the Drive Letter Access (DLA) component commonly found in burning software. The best and easiest way to resolve this issue is to update your installed software that utilizes DLA. For example, if you have IBM Drive Letter Access, Veritas Drive Letter Access, Hewlett Packard Drive Letter Access, or Stomp RecordNow DLA component, you would want to contact those vendors for information on how to accomplish this.

Suggested Solution #1 (update your software that uses DLA)
Identify the software vendor that utilizes DLA (i.e. IBM Drive Letter Access, Veritas Drive Letter Access, Hewlett Packard Drive Letter Access, or Stomp RecordNow).
Navigate to their website.
Download and install the latest update to that software.
Attempt to reboot normally to verify the problem no longer exists.
Suggested Solution #2 (uninstall the DLA software if it is not being used)
Click Start ¡ú Run ¡ú Type services.msc click OK.
Locate and right-click McAfee.com McShield and click Properties.
Change the Startup Type to Disable.
Uninstall the DLA software via the 'Add/Remove Programs' applet of the Control Panel.
Reboot your PC (you may have to power down using the power button on your computer case).
Click Start ¡ú Run ¡ú Type services.msc click OK.
Locate and right-click McAfee.com McShield and click Properties.
Change the Startup Type to Enable.
Close the Services window.
Attempt to reboot normally to verify the problem no longer exists.


Additional Information
Where can I obtain an update for CD-RW RecordNow for my IBM ThinkPad? Click here
Where can I obtain an update for CD-RW DLA for my IBM ThinkPad? Click here
Where can I go to obtain an update from Hewlett-Packard? Click here


Last Modified: 10/27/05


voila,

je ne comprend pas grand chose a ce que je dois faire,
si quelqu un peut m aider, ca serait tres sympa.

merci
delph
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4 réponses

delph001 Messages postés 7 Date d'inscription lundi 3 novembre 2003 Statut Membre Dernière intervention 10 novembre 2005
10 nov. 2005 à 18:08
j ai demandé a mcafee de me traduire correctement leurs instructions .....il faut desintaller la DLA !!!
apparement ca marche
0
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Micheletdupont
15 févr. 2011 à 16:31
je veux savoir comment supprume des virus sur mon ordinateur avec mcafee
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Micheletdupont
15 févr. 2011 à 16:32
je comprends pas ce commentaire est anglais
0