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External hard drive acomax issue

severib julien Posted messages 4 Status Member -  
severib julien Posted messages 4 Status Member -
Hello,

here's my problem: I have an Acomax external hard drive, my PC detected it well,
but nothing shows up. What should I do?

6 answers

  1.
    eses2626 Posted messages 88 Registration date   Status Member Last intervention   2
     
    hi you are not the only one with this problem

    http://www.commentcamarche.net/forum/affich-6945884-boitier-externe-acomax-non-detecte
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  2. severib julien Posted messages 4 Status Member
     
    You didn't find a solution for that?
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  3. eses2626 Posted messages 88 Registration date   Status Member Last intervention   2
     
    Do you have Vista or XP?
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  4. severib julien Posted messages 4 Status Member
     
    I am on Vista.
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  6. eses2626 Posted messages 88 Registration date   Status Member Last intervention   2
     
    If Windows does not recognize your external hard drive, please check the following points:

    In the control panel:

    * Double-click on Administrative Tools,
    * Click on Computer Management
    * Click on Disk Management.
    o If the external hard drive appears, it is necessary to partition it, then format it so that it appears in My Computer.
    + See here: New hard drive: what to do?
    o If the disk does not appear:
    + Test with another USB cable
    + Try unplugging the drive, turning it off, plugging it back in, then turning it on
    + Install the latest motherboard drivers, including USB drivers!
    + Check the hard drive manufacturer's website for any specific drivers. Also check if they offer a section with frequently asked questions (FAQ)
    + Check (if possible) the jumper position in the rack (Sata1/Sata2 for a Sata drive) or set it to master (IDE Drive)
    + Connect the hard drive directly to the motherboard to see if the issue is due to the enclosure or the hard drive.
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  7. severib julien Posted messages 4 Status Member
     
    Yes, thank you, I am there as you told me, but it's showing "not initialized" and "the device is not ready."
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