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External hard drive acomax issue

severib julien Posted messages 4 Status Membre -  
severib julien Posted messages 4 Status Membre -
Hello,

here's my problem: I have an Acomax external hard drive, my PC detected it well,
but nothing shows up. What should I do?

6 réponses

Réponse 1 / 6
eses2626 Posted messages 88 Registration date   Status Membre Last intervention   2
 
hi you are not the only one with this problem

http://www.commentcamarche.net/forum/affich-6945884-boitier-externe-acomax-non-detecte
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Réponse 2 / 6
severib julien Posted messages 4 Status Membre
 
You didn't find a solution for that?
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Réponse 3 / 6
eses2626 Posted messages 88 Registration date   Status Membre Last intervention   2
 
Do you have Vista or XP?
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Réponse 4 / 6
severib julien Posted messages 4 Status Membre
 
I am on Vista.
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Réponse 5 / 6
eses2626 Posted messages 88 Registration date   Status Membre Last intervention   2
 
If Windows does not recognize your external hard drive, please check the following points:

In the control panel:

* Double-click on Administrative Tools,
* Click on Computer Management
* Click on Disk Management.
o If the external hard drive appears, it is necessary to partition it, then format it so that it appears in My Computer.
+ See here: New hard drive: what to do?
o If the disk does not appear:
+ Test with another USB cable
+ Try unplugging the drive, turning it off, plugging it back in, then turning it on
+ Install the latest motherboard drivers, including USB drivers!
+ Check the hard drive manufacturer's website for any specific drivers. Also check if they offer a section with frequently asked questions (FAQ)
+ Check (if possible) the jumper position in the rack (Sata1/Sata2 for a Sata drive) or set it to master (IDE Drive)
+ Connect the hard drive directly to the motherboard to see if the issue is due to the enclosure or the hard drive.
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Réponse 6 / 6
severib julien Posted messages 4 Status Membre
 
Yes, thank you, I am there as you told me, but it's showing "not initialized" and "the device is not ready."
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