View original (French)

Error code 4 Canon Pixma 140 printer

Solved
geci Posted messages 890 Registration date   Status Membre Last intervention   -  
 AA -
Hello,

My printer is no longer working, it displays error code 4
Who can tell me the meaning of this code, and how to fix it.
Thank you.

Configuration: Windows 7 / Internet Explorer 8.0

2 réponses

Réponse 1 / 2
Anonymous user
 
Hello
first, I need to know whether the scanner or the printer is not working
next:
_according to what I researched, e4 would mean a "paper jam" (surprising, but...?). There is a procedure to follow, which is to run a folded A4 paper through several times.

_check if your color cartridge is not empty (also surprising, but there are times when it can affect the scanner)

_take a look at this site: http://imprimante-en-question.blogspot.com/...
it's a topic about the mp150, but you may find a solution.

_finally, uninstall and reinstall the printer software
9
geci Posted messages 890 Registration date   Status Membre Last intervention   478
 
Thank you for your response, ronin27.
The error occurred during a document scan. Now the printer doesn't work at all (printing, scanning, copying). I checked the website you recommended, and for error code 4, it states the reason as "color ink cartridge empty." Indeed, my color ink cartridge is empty, so I just need to replace it. I had also uninstalled and reinstalled the printer program, but that did not correct the error.
Thanks again, and have a good weekend.
0
Phvt
 
It's really nice of you to be willing to share your experiences. Thank you. Indeed, my ink cartridge seems to be empty. It's the simplest thing to do, so I will replace it. Have a good week, thanks again.
0
v
 
Error codes:

* E.2: Properly reload the paper and press [Black] or [Color].
* E3: In case of paper jam, clear the jam, then reload paper into the printer and press [Black] or [Color].
* E4: The ink may be depleted. Replace the cartridge and close the scanning unit.
* E5: The cartridge may not be installed correctly, or it may not be compatible with this printer. Install the appropriate cartridge. Solutions
* E7: Some cartridges are not installed in their place. Install the cartridges in the appropriate slot.
0
marmor66
 
Press and hold the cancel button for 5 seconds (sub-brand cartridges not detected).
0
AA
 
It's still absurd not to be able to scan because of an empty ink cartridge!
0