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Canon MP640 not recognized

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nouvelvenu Posted messages 29 Status Member -  
nouvelvenu Posted messages 29 Status Member -
Hello,

I bought a Canon MP640 printer that I can't install
when I turn it on with the USB cable plugged in, it is not recognized
the MP drivers do not exist and I have tried several times without success

thanks for any help
see you later

Configuration: Windows XP / Firefox 3.6.3

2 answers

  1.
    jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512
     
    Hello;
    Look at this link
    http://translate.google.fr/...

    External Mirror 1 .Exe

    Best regards
    0
    1. nouvelvenu Posted messages 29 Status Member
       
      Hello and thanks Marion

      the solution is quite funny
      actually a problem with the USB cable
      I found some new equipment and then nothing more
      I changed the cable and it's all good
      thanks again and have a good weekend
      0
  2. Albert
     
    Good evening

    Like most USB-connected devices and as certainly noted in big letters on your manual, the device should not be connected to the PC before installing the drivers. I have a 640, the drivers are included with the machine, 1 Windows CD and 1 Mac CD. I was able to install it without any problems.
    So, install the driver with the USB unplugged and connect it when the installation software asks you to.
    0
    1. nouvelvenu Posted messages 29 Status Member
       
      Hello and thank you

      I found eureka in Greek

      Actually, it was the USB cable I had tested that was faulty
      It recognized new hardware and then nothing, I changed it and everything is fine

      Thank you
      to
      you and have a good day
      0