Canon MP640 not recognized
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nouvelvenu
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nouvelvenu Posted messages 29 Status Member -
nouvelvenu Posted messages 29 Status Member -
Hello,
I bought a Canon MP640 printer that I can't install
when I turn it on with the USB cable plugged in, it is not recognized
the MP drivers do not exist and I have tried several times without success
thanks for any help
see you later
Configuration: Windows XP / Firefox 3.6.3
I bought a Canon MP640 printer that I can't install
when I turn it on with the USB cable plugged in, it is not recognized
the MP drivers do not exist and I have tried several times without success
thanks for any help
see you later
Configuration: Windows XP / Firefox 3.6.3
2 answers
Good evening
Like most USB-connected devices and as certainly noted in big letters on your manual, the device should not be connected to the PC before installing the drivers. I have a 640, the drivers are included with the machine, 1 Windows CD and 1 Mac CD. I was able to install it without any problems.
So, install the driver with the USB unplugged and connect it when the installation software asks you to.
Like most USB-connected devices and as certainly noted in big letters on your manual, the device should not be connected to the PC before installing the drivers. I have a 640, the drivers are included with the machine, 1 Windows CD and 1 Mac CD. I was able to install it without any problems.
So, install the driver with the USB unplugged and connect it when the installation software asks you to.
the solution is quite funny
actually a problem with the USB cable
I found some new equipment and then nothing more
I changed the cable and it's all good
thanks again and have a good weekend