Order tracking FNAC : CCM

Réponse 1 / 7

fanny30

Hello

when you order from FNAC, once your order has been processed, they send you an email with a tracking number. You click on it, and it immediately connects you to the tracking package page

happy receiving

PEUGEOT6

By what date should we receive the package?

Annie 20

I haven't received an email. How many days should I wait? Is the delivery supposed to take place within 2 to 3 days?

Réponse 2 / 7

mosquito

The customer service phone numbers do not answer; more precisely, you are passed from one switchboard to another until the moment (quickly) when they hang up on you. It’s really the worst customer service on the Web in terms of communication. And it’s called Fnac.com!
By email, you can send your inquiries, and you will receive automated responses generated by robots that do not answer your questions.
In short, fnac.com literally doesn’t care about us. After that, they wonder why we turn to sites like Amazon where customer service is available 7 days a week.
Good luck anyway.

Fjhejehdjd

If

Réponse 3 / 7

xav3601 Posted messages 3390 Status Membre 312

Thank you for your response!

And regarding the pre-shipment tracking?
Because so far I haven't heard anything!
--
Culture is like jam, the less you have, the more you spread it!

Réponse 4 / 7

fanny30

Hello

You can already check if your order is being processed. When you placed your order, you should have received an invoice by email. At the bottom of that invoice, you can click on a link to track your order online, and there it will tell you if it has been processed.

See you later!

xav3601 Posted messages 3390 Status Membre 312

No, I haven't received an email!
Since I ordered in the store, I have a paper invoice!
But I found a phone number on the FNAC website that can provide information.
Thanks anyway!

Ibraa

The problem is that they didn't ask me for my email to inform me, and therefore I have no news?

Lolo

For me, the TRACKING page is inaccessible...

Test > Lolo

Me too

romane > Test

Me too.

Réponse 5 / 7

Isabelle

Hello, I placed an order on November 27th and was supposed to receive it between December 1st and 2nd, but I haven't received anything yet, even though the payment has been processed. So I would like to know where my order is.

Afrikarnak Posted messages 17653 Registration date Status Contributeur Last intervention 14 517

To check with FNAC (or the seller if Mr. Place..). We are not fortune tellers..

Réponse 6 / 7

Jp

Hello, I came to order a package on Fnac, and I don’t know if it’s accepted. How can I know because I haven't received anything?

Réponse 7 / 7

anto.ryr

Question: can we know exactly where the package is during a tracked delivery? It's been a week since I've been waiting for it and a bot responds to my emails with a tracking number.

Order tracking FNAC

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