HP Photosmart C6180 Driver

Thym-lavandin 84 -  
 Philippe -
Configuration: Windows Vista / Internet Explorer 8.0
Hello, I have the same problem as VALRAY 65. C6180 was working well under XP and I have issues with Vista where I can't scan and when I go to HP, there’s no trace of the printer. Thank you for any possible help. New to the forum

4 answers

  1. Philippe
     
    Hello,

    Vista:
    http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=en&lang=en&product=1153494

    Vista 64 bits:
    http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=en&lang=en&product=1153494

    Best wishes

    A+Lusche Philippe
    0
  2. thym-lavandin 84
     
    This is the driver that I downloaded. In fact, the first time it reached 96%, I got a message related to TrayApp that I resolved. Now it gets to 96% but I only have the HP Product Assistant and no solution center for scanning. In other words, there's no trace of PHOTOSMART C6100 SERIES. Thank you.
    0
  3. Philippe
     
    Hello,

    To make it easier for others who might interact with the Post, please try to respond under the latest Post rather than in your initial post whenever possible.

    Regarding your problem, if you have the installation CD for the software, run it in compatibility mode with XP:

    https://www.commentcamarche.net/faq/26404-changer-le-mode-de-compatibilite-des-logiciels

    A+Lusche Philippe
    0
  4. thym-lavandin 84
     
    Re. Thank you, Philippe; I will try to implement your advice. I have to leave for a few days, but you will keep me updated on how things go; Thanks again.
    PS: I saw that I was not the only one with this kind of problem.
    0
    1. Philippe
       
      Ok,

      Thank you for the info, I wish you a great stay.

      See you, Lusche Philippe
      0