HP Photosmart C5180 All-in-One Driver

Question

Hello,
I had to reset my computer to Windows 10 64-bit, but I'm unable to download the complete driver for my printer from the HP website
In the settings, I get the message "not connected". I've already had the scanner not working: I uninstalled the software, re-downloaded it, but it seems that the installation finishes very quickly; I don't even have time to register and when I check the device information it says that the installation needs to be continued ????
Thank you for your help. Danyzz

glg29 · Answer

Good evening,
In principle, it is this suite of drivers/software that manages this printer.
Previously, before installation, you must remove everything that is present on the PC regarding the aforementioned printer, there must not be a single trace of it left on the PC.
Then disconnect it from the PC and restart the latter.
Download and install AIO_CDA_Net_Full_Win_WW_140_408-5.exe and connect the printer during the installation procedure when prompted.
Best regards.

--
The one who does not bring pleasure upon arrival always brings pleasure upon leaving!
Breizh a tao

jmarion3 · Answer

Hello;

I suggest you try to do what is noted below

Below is the procedure (to be followed in order) to completely and cleanly uninstall the HP Photosmart C5180 printer before reinstalling it

1-Download Revo Uninstaller >> HERE
2-Launch Revo Uninstaller and look for anything related to the HP C5180 printer (I think there should only be one folder?) then click on uninstall (at the top)
3-Download Microsoft FixIt >> HERE
4-Launch FixIt >> Accept >> detect problems ....(Recommended) >> Uninstallation Option
5-In the window that opens: Delete all lines concerning the HP C5180 printer and only those (There may be lines with strange names such as for example
" AIO_CDB_product context C 82.0.242.000
" AIO_CDB_software 82.0242.000
" AIO_scan C 82.0242.000
which are also old traces of HP files to delete
6-If Microsoft FixIt does not detect any HP C5180 files as well as AOI_CDB... files, download and install Windows CleanUp Utility from this link then launch this tool and search and remove by "Remove" all these relevant lines and only these
See this image for example
7-Open the registry by typing Regedit in the search bar at the bottom left near the Windows logo >> Launch Regedit and browse the following keys
7/1>> Open the key HKEY_CURRENT_USER then scroll down to find the line concerning HP (printer) and delete that line and only that one
7/2>> Open the key HKEY_LOCAL_MACHINE and do the same as for the previous key
8-Restart the machine >> Disconnect all connections between the printer and the computer
9-Perform a new installation of the printer from the HP site >> HERE
10-Confirm the Windows 10-64 bit operating system >> Next
11-Download the full version of the software and drivers or click directly on this executable (the download can take a relatively long time depending on the availability of the HP server, but please be patient)
12-When the file is downloaded and installed on the desktop >> Launch this file and follow the installation procedure until the end and reconnect the printer connections when the system prompts (Connect USB cable, etc.)
13-Conclusion >> The printer should be installed and recognized by the computer with all its options (Printer - Scanner, etc.)

If there are problems or for more info >> Browse the HP site >> HERE

A+ for your upcoming comments but if none >> Resolved

--
Best regards

Aging well: It's preferring the time that remains to the time that passes

DANYZZ · Answer

Well, thank you all! I have plenty to work with: it's great! Danyzz

jmarion3 · Answer

Hello ;

Thank you for the feedback ;

Regarding the detection of your USB key, I don't think it's a big deal and the message should disappear, if not, we can revisit it later by posting a new appropriate topic

For the scanner, see below

1-Type Fax and Scan in the search bar at the bottom left
2-Click on the link that opens
3-Click on the New Scan tab and if the printer is recognized, it should work
See screenshot below

A+ for your upcoming comments, but if none >> Resolved

--
Sincerely

Aging well: It's preferring the time that is left to the time that passes

DANYZZ · Answer

Hello,
I apologize for not being more responsive, but I had internet issues all weekend.
Certainly, the installation is fine, but I have a problem when I plug in the new cord: address definition failure (in device manager) and I don't know what to do.
Thank you very much! Danyzz

jmarion3 · Answer

Hello;  Are you sure your USB cord is the right one or is it defective? See you soon  -- Best regards Aging well: It's choosing the time that remains over the time that passes

DANYZZ · Answer

Hello jmarion 3,You reassure me in my doubts ................I will start looking for an HP cord (in an emergency, I went to B).But at least, my setup is perfect......In any case, thank you and thanks to everyone.I will keep you updated as soon as I receive and test the new cord.Have a great end of the day! Danyzz

DANYZZ · Answer

I indeed found it on Amazon, and the cable should arrive on Thursday. I meticulously studied the compatibility. Thanks again and have a good evening! Danyzz

jmarion3 · Answer

Hello;

Are you sure that the installation was done correctly after a complete uninstallation?
Have you tried using another USB port if you have several on your PC?
See you soon

--
Best regards

Aging well: It's preferring the time that remains to the time that passes

Danyzz · Answer

Good evening jmarion3, It's the same on all ports. I think I'm going to uninstall and then reinstall again. What do you think? Thank you for your help. Danyzz

DANYZZ · Answer

Good evening jmarion3,
Despite a lot of perseverance, nothing has worked: it is true that the internet connection doesn’t help. However, I used an adapter to optimize the system. I even wonder if there was an issue between the administrator mode and user mode.
I ran a complete Norton scan. It's the first time it’s taking this long and there are so many things to fix (40). But in msconfig, normal mode doesn't start at all.
I can’t determine what’s wrong with the computer because something is not right.
Since Saturday, a friend brought me another computer + printer. I can now make up for lost time.
I will ask for a repair estimate: since I’ve had computers, I’ve always managed to fix problems, but now I sincerely think that Windows 10 has many surprises in store.
Thank you very much for your help! It’s true that from a distance without seeing the "Beast," it’s not easy! Danyzz

HP Photosmart C5180 All-in-One Driver

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